Situated a short stroll from Earl's Court Tube Station, Cranley Hotel provides guests with a convenient base when visiting London. It provides 4-star accommodation with air-conditioned rooms.
A variety of personalized services are available for guests of Cranley Hotel, like babysitting/child services, an express check-in and check-out feature and 24-hour security. Staff are available 24/7 and can assist with booking tours and tickets. Also on offer to guests are bicycle rental, a concierge and a car rental desk.
Rooms feature an in-room safe, bottled water and an alarm clock. All provide a desk, an in-room closet and heating.
The Cranley Hotel London is within walking distance of Victoria and Albert Museum, Earls Court Exhibition Centre and Natural History Museum London. Kings Road and Science Museum are each within walking distance.
Services and conveniences
Accessibility and suitability
Laundry
Things to do
General
Health and safety
Family friendly
Basics
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit The Cranley Hotel?
The high season at The Cranley Hotel is in June, while the low season is in September.
How is the quality of the beds at The Cranley Hotel?
Many guests have praised the hotel for having the most comfortable beds they've experienced during their stay.
Is parking available at The Cranley Hotel?
The hotel does not offer parking, but it provides a convenient base near Earl's Court Tube Station, making it easy for guests to explore London using public transportation.
What can guests expect from the food quality at The Cranley Hotel?
While some guests have mentioned that the breakfast was very basic and not fully served until 9 AM, others have found the location to be excellent, with a variety of services and restaurants nearby.
How is the cleanliness and customer service at The Cranley Hotel?
Some guests have expressed concerns about the cleanliness of the rooms, including dirty carpets and worn interiors. Additionally, a few guests have mentioned issues with the staff being unfriendly and unresponsive to concerns.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Amenities
Some guests found it helpful to bring their own kettle, extra towels, and even toilet paper, as these items were not consistently provided in the rooms.
Be Prepared for a Deposit
Guests reported being asked for a security deposit upon arrival, which was not always communicated in advance. It's advisable to be prepared for this request.
Check Room Facilities Upon Arrival
Upon arrival, guests found it useful to check the room for missing facilities such as a TV remote, mini bar items, and information about hotel services, and to promptly request any necessary items from the staff.
Be Mindful of Room Conditions
Some guests reported issues with room cleanliness, worn-out carpets, and maintenance issues. It's advisable to inspect the room upon arrival and promptly report any concerns to the staff.
Plan for Breakfast
Guests noted that breakfast options were sometimes limited, and the timing of breakfast service did not always align with their schedules. Planning for alternative breakfast arrangements could be beneficial.
Consider Bringing Your Own Toiletries
Some guests found the bathroom amenities to be insufficient and the cleanliness of the facilities to be lacking. Bringing personal toiletries might enhance the overall bathroom experience.
Be Aware of Security Deposit Refund Process
Several guests mentioned delays and difficulties in obtaining refunds for security deposits. It's advisable to inquire about the refund process and expected timeline upon check-in.
Inquire About Room Specifics
Some guests encountered issues with room features such as non-functioning taps, hot water problems, and dirty or damaged furniture. It's recommended to inquire about these specifics before finalizing the room booking.
Manage Expectations for Breakfast
While some guests found the breakfast acceptable, others reported limited options and service issues. Managing expectations regarding the breakfast experience could help avoid disappointment.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
3.8 | 2.5 mi | London City | 10.0 mi |
Not what you’re looking for? Find thousands of other hotels, flights, car rentals and package deals with KAYAK.