|"Very nice helpful welcoming staff."||(in 140 reviews)|
|""Great location, friendly staff.""||(in 54 reviews)|
|"Great Hotel Great Location Attentive Staff"||(in 162 reviews)|
|"Absolutely disgusting dirty room."||(in 146 reviews)|
|"Threadbare dirty carpets throughout the hotel."||(in 7 reviews)|
|"spent a horrible first night"||(in 3 reviews)|
|facilities in the room||in 540 reviews|
|dirty room||in 500 reviews|
|continental breakfast||in 378 reviews|
|friendly staff||in 361 reviews|
|good location||in 359 reviews|
|hotel i have ever||in 312 reviews|
|four poster bed||in 262 reviews|
|tea and coffee making||in 219 reviews|
|air conditioning||in 158 reviews|
|south kensington||in 91 reviews|
|close to the tube||in 59 reviews|
|toast||in 52 reviews|
|executive king||in 39 reviews|
|london||in 39 reviews|
|dirty carpet||in 29 reviews|
|royal albert||in 20 reviews|
|first night||in 15 reviews|
I couldn’t even stay here, was a filthy place. There were stains on the curtains, rugs, walls, even the headboards. Garbage was in the bins and hair on the horribly rough sheets. A dirty, old portable air conditioned roared in the corner and the furniture was chipped and covered in scratches. I immediately left - this is by no means whatsoever a 4 star hotel and it should not be advertised as such.
Location friendly personable staff
Staff very personable working against stiff odds. Service delivered as promised and staff is helpful proactive and gracious
Service quality hobbled by petty, small mean spirited ownership. Small Isssues depreciates the value of this potentially great boutique and is reflected in how service is organized. As an example Breakfast value is cheap & not value for money. This is a good case of an absentee owner wanting to Maximize every cent results in destroying value
A stay at The Cranley places you in the heart of London, within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.
based on 1,587 reviews
Policies vary by room type and provider.
The Cranley is located at 10 Bina Gardens in Kensington and Chelsea, 2.5 miles from the center of London. Natural History Museum is the closest landmark to The Cranley.
Check-in time is 2:00 PM and check-out time is 12:00 PM at The Cranley.
Yes, The Cranley offers free Wi-Fi.
No, The Cranley does not offer free parking.
No, The Cranley does not offer free airport shuttle service.
The Cranley is 10 miles from London City.
No, pets are not allowed at The Cranley.
No, The Cranley does not have a pool onsite.