Millennium Gloucester Hotel London Kensington

Pros: Checked in it was fine, requested two beds only got one but we were okay with that. Later that evening found out that our room had no A/C (was broken) and lights didn't work. Staff came up, ...

Cons: Unapologetic Staff. Misinformed Staff. I think if I wouldn't have booked on this website perhaps we would have been treated a little better.

Pros: the location

Cons: the room was very hot not comfortable the a/c was hot the crew didnt help

Cons: Rooms tatty and dated, air con machine ridiculously loud, and didn’t cool the room down very poor experience

Pros: Very close to the subway - convenient. Breakfast was OK+. They had pancakes :) But for the warm food nothing tempting. The bacon was disgusting and not bacon at all. Learn the difference.

Cons: London had 25 degrees and the aircon in my room only made the room cool down to 23 degrees. Expect more for the price I paid. Long wait at check-in and when I finally got to my room the key did not ...

Pros: Location

Cons: Staff at front desk not overly friendly

Pros: The only thing I can say that was good about this hotel is the location.

Cons: Housekeeping was horrible. Never finished cleaning the room. Never change drinking glasses or brought the right amount of towels.TV, hair dryer and lamp did not work. Fire alarms went off several times, sometimes in the middle of the night.