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Grand Hôtel de la Grotte

66 Rue De La Grotte, 65100 Lourdes, Midi-Pyrénées, France
+33 5 62 94 58 87

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+33 5 62 94 58 87

Overall guest ratings

7.4/10 Good
Based on 292 reviews

Review highlights

  • 9.5
  • 8.6
  • 4.7
  • 4.5

Nearby

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    About

    Founded in 1872, our hotel is located at the foot of the Château Fort. Built on rock and surrounded by greenery, it overlooks the Sanctuaries, beyond the park and river. The Hotel de la Grotte can be summed up in two words: charm and elegance. Here you will find the splendor of yesteryear combined with a modern twist.

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    accorhotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 292 reviews
    • 9.5 "Terrific location."
      7.5 "Great parking, according to 75%."
    • 8.6 "Pool is good."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Not very clean."
    • 4.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Rooms are not good."
      1.1 "For 89%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "92% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% were disappointed with the minibar."
    • 3.5 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      3.3 "67% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 160 reviews
    • 9.3 "Terrific location."
      7.1 "Great parking, according to 71%."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.2 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.8 "Not very clean."
    • 3.7 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
    • 2.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 131 reviews
    • 9.5 "Terrific location."
    • 8.4 "Pool is good."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
    • 4.2 "Not very comfortable."
      4.2 "58% thought it was too noisy."
    • 3.6 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 2.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories
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