Cons (-) There was a mixup on the dates for my reservation. The hotel manager did absolutely nothing to help me or work with me. They took my money and basically told me that's too bad. Life is too short to deal with people like that
3 stars
Hotel Continental
20 Avenue Bernadette Soubirous, 65103 Lourdes, Hautes-Pyrénées, France
Lourdes, France
See location+33 5 62 94 34 63Photos of Hotel Continental
Overview
Hotel with a 24-hour front desk, a quick walk to Basilica of St. Pius X This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a meeting room. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and a computer station. Hotel Continental offers 39 accommodations with safes and hair dryers. 43-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Continental
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Things to do
- Hiking
- Bicycle rental
- Pool table
- Cycling
- Skiing
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Bedroom
- Wardrobe or closet
- Alarm clock
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Family friendly
- Cribs available
Reviews of Hotel Continental
7.8
Good
1869 verified ratings
Wonderful
725
Very good
425
Good
355
Okay
136
Fair
114
Mediocre
37
Poor
77
Summary of reviews
Guests say
Guests appreciated the hotel's location, being close to the Sanctuary of Lourdes and other attractions. However, many expressed dissatisfaction with the service, cleanliness, and breakfast options, indicating that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
670 reviews
7.8 out of 10
2 reviews
3.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The onsite restaurant offers a sufficient menu selection with generous servings, and the dining room is clean with reasonably priced food.
Are the rooms comfortable and clean?
The hotel offers exceptionally clean rooms, and the twin size beds are comfortable. However, some guests found the rooms relatively small.
Is the hotel conveniently located for visiting the sanctuary and other attractions?
The hotel is just a 5-minute walk to the Grotto and is very central, making it easy to get anywhere with a bus stop just around the corner.
What are the staff like at the hotel?
The employees are described as fabulous, understanding, and helpful, with one staff member being particularly welcoming.
Is there anything to be aware of regarding the hotel's amenities?
While the hotel is exceptionally clean, some guests found the beds to be very low to the ground and not the most modern. Additionally, there is a shortage of phone plugs beside the bed in the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the river and mountains for a beautiful and serene experience.
Consider Nearby Dining Options
While the onsite restaurant had a sufficient menu, guests noted that many restaurants in the area were closed. It may be beneficial to explore dining options nearby, especially during off-peak seasons.
Check for Room Upgrades
Some guests mentioned being upgraded to a sister hotel, which they found to be very nice. In case of any inconvenience at Hotel Continental, it might be worth inquiring about the possibility of a room upgrade.
Be Mindful of Room Size
Several guests mentioned that the rooms were relatively small, which could be a consideration for those needing more space, especially for individuals with mobility concerns.
Accessibility Considerations
Guests highlighted the importance of considering accessibility, particularly for individuals with mobility issues, as some found it challenging to use the shower due to elevated tub skirts.
Explore Alternative Breakfast Options
While some guests found the breakfast reasonably good, others felt it was not worth the price. Exploring nearby breakfast options may be worthwhile for those seeking variety.
Consider Noise Levels
Some guests noted that the hotel's location near a restaurant resulted in cooking smells and noise, which could be a consideration for those sensitive to such disturbances.
Inquire About Air Conditioning
As the rooms do not have air conditioning, guests recommended checking the availability of a better fan, especially during warmer months, to ensure a comfortable stay.
Check for Room Maintenance
Some guests encountered issues with room amenities, such as broken televisions and non-functional safes. It may be beneficial to ensure that all room amenities are in working condition upon check-in.
Be Mindful of Bathroom Size
Guests highlighted that some bathrooms were small and lacked sufficient storage, which could be inconvenient for those needing more space.
Location
20 Avenue Bernadette Soubirous, 65103 Lourdes, Hautes-Pyrénées
What's nearby
- Basilica of St. Pius X116 yd
- Museo de Cera212 yd
- Musee du Gemmail259 yd
- Musee de la Nativite337 yd
- Le Musee de Lourdes374 yd
- Basilique Notre-Dame-du-Rosaire de Lourdes412 yd
- Castle Fort Pyrenean Museum420 yd
- Lourdes City Centre435 yd
- Sanctuaires Notre-Dame de Lourdes0.3 mi
- Basilica of the Immaculate Conception0.3 mi
- Massabielle Grotto0.3 mi
- House of Sainte Bernadette0.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Continental
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $71 |
Average price (weekend night) | $74 |
When to book a room at Hotel Continental
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Continental
FAQs when booking at Hotel Continental
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LourdesMost recommended
See most recommended stays in LourdesGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Tarbes Ossun Lourdes |
Distance to airport | 6.2 mi |
Everything you need to know for your stay in Lourdes
Complete your trip
Popular destinations