Hôtel Hélianthe
Photos of Hôtel Hélianthe
Overview
Amenities at Hôtel Hélianthe
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Window
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Solarium
- Soundproofing
- Telephone
- Storage available
Things to do
- Hiking
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- Chapel/shrine
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Family friendly
- Cribs available
- Kids meals
- Indoor play area
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hôtel Hélianthe
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location in the center of Lourdes, close to the main attractions and with a family-friendly atmosphere. Additionally, guests can enjoy a friendly and helpful staff, a spacious room with a small balcony, and a warm welcome from the receptionist.
Is parking available at the hotel?
Yes, the hotel provides free and secure garage parking for motorcycles, making it an excellent choice for bikers. Additionally, there is street parking and a nearby car park available for guests traveling by car.
How is the food quality at the hotel?
The hotel offers a nice restaurant with a good breakfast and exceptional 4-course dinner. However, some guests mentioned a limited selection for breakfast and a desire for more variety, including hot dishes.
What can guests expect regarding cleanliness and customer service?
Guests can expect a clean and comfortable stay, with helpful and friendly staff. However, some guests experienced issues with cleanliness, such as an old and humid smell in the room and minimal cleaning service.
When is the best time to visit the hotel?
The high season is in September, offering a great time to visit and enjoy the hotel's convenient location. However, guests should be aware of the hot weather and the lack of air conditioning, which may affect their stay during exceptionally hot weather.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Air Conditioning
Several guests mentioned that the rooms can get hot, especially during the summer, and that the lack of air conditioning can be uncomfortable.
Take Advantage of the Garage Parking
If you're traveling by motorcycle, the hotel offers secure garage parking, which was appreciated by many guests.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the House of Sainte Bernadette, Maison Paternelle de Sainte Bernadette, and the Castle Fort Pyrenean Museum, making it easy to explore the area.
Consider Upgrading for a View
Some guests recommended opting for a room with a balcony facing the fountain for a more enjoyable stay.
Be Mindful of Seasonal Changes
Guests noted that August is considered the low season, while September is the high season, so it's worth considering these factors when planning a visit.
Check Room Amenities
While the hotel offers basic amenities, such as free Wi-Fi and toiletries, guests highlighted the lack of certain items like soap and shampoo, so it may be helpful to pack these essentials.
Plan for Breakfast
If you're particular about breakfast options, be aware that the buffet selection may be somewhat limited, with no hot dishes available.
Take Note of Language Barriers
Some guests mentioned feeling like "second-class" individuals when speaking English, so it may be helpful to be prepared for potential language-related challenges.
Be Aware of Noise Levels
Due to the lack of soundproofing and the presence of nearby fans, some guests experienced noise disturbances, particularly in the morning, so light sleepers may want to take this into consideration.
Consider the Room Size
Several guests expressed disappointment with the size and cleanliness of the rooms, so it may be worth confirming the room type and its amenities before booking.
Location
What's nearby
- House of Sainte Bernadette38 yd
- Maison Paternelle de Sainte Bernadette108 yd
- Musee de la Nativite128 yd
- Castle Fort Pyrenean Museum201 yd
- Musee du Gemmail327 yd
- Museo de Cera329 yd
- Lourdes City Centre362 yd
- Basilica of St. Pius X413 yd
- Le Musee de Lourdes0.3 mi
- Gare SNCF0.4 mi
- Basilique Notre-Dame-du-Rosaire de Lourdes0.4 mi
- Basilica of the Immaculate Conception0.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hôtel Hélianthe
Low season | April |
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High season | May |
Average price (weeknight) | $65 |
When to book a room at Hôtel Hélianthe
KAYAK's top tips for your stay at Hôtel Hélianthe
FAQs when booking at Hôtel Hélianthe
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Value for money | 8.3 |
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Distance to city center | 0.1 mi |
Nearest Airport | Tarbes Ossun Lourdes |
Distance to airport | 6.0 mi |