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Pros: Crew and flight where amazing. Thank you

Pros: The staff were good

Cons: Better seats and it was not Turkish Airline they change to another company

Cons: Outstanding

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Cons: On time departure

Pros: Amazing crew , very accommodating , and friendly , professional, excellent!

Cons: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Cons: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Pros: Fabulous Stuart’s.

Cons: 1h of delay .... is inadmissible for the price what we are paying for the tickets...

Cons: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: Seat comfort.

Cons: Food selection.

Cons: Great experience.

Pros: The seats were comfortable, entertainment during the long flight was very good.

Cons: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Cons: Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?

Pros: Comfortable seats, decent food and was left alone to sleep after a long day.

Cons: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.

Pros: Crew

Cons: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.

Pros: The crew

Cons: The seat space and food

Pros: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.

Pros: Entertainment monitors were in good shape and responsive. Selection was not bad.

Pros: Really great

Cons: Need entertainment

Cons: More newer movies and better main course.

Pros: Pillows, blankets and earphones waiting on the seat and it was a lovely crew. Hurricane Dorian made us late for our connecting flight but we were impressed with the efficiency of a waiting rebooked boarding pass upon arrival.

Cons: Even with an upgraded seat purchase they were uncomfortable and hard to sleep in. This is an ongoing problem on most airlines. One would think that with technology, a better system could be designed...

Cons: If baggage claim was faster

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: Entertainment monitors were in good shape and responsive. Selection was not bad.

Pros: No delays.

Cons: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.

Cons: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Pros: Crew was amazing

Cons: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!

Cons: complimentary water needed

Pros: Crew was amazing

Cons: The food needs a lot of work

Pros: Awfull!!

Pros: Crew

Cons: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.

Pros: Crew was great

Cons: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

Cons: I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️

Pros: Crew extra nice

Cons: Food

Cons: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Pros: Awfull!!

Pros: Entertainment

Cons: Boarding process and food

Pros: Seats were small.

Cons: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Pros: -

Cons: Entertainment didn’t work, big delay broken seat

Pros: the price is why we chose BA, but never again

Cons: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Cons: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Pros: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.

Pros: Incorrect carrier! I missed the flights because of them !!!

Cons: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.

Pros: Crew was kind and helpful. The flight left on time and was smooth.

Cons: The food could have been better! Also, the entertainment options could have been more current.

Cons: Great

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: Yes super crew and super seat. ( next to empty seat) Nice new plane

Cons: This one couldn’t have been better. Plenty of food snacks and drinks

Cons: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food