Overview

Hotel Des Alpes
Top City Hotel

Furrengasse 3, 6004 Lucerne, Luzern, Switzerland
+41 41 417 20 60

$87+

Overall guest ratings

8.5/10 Excellent
Based on 1,732 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.2
  • 5.1

Good to know

  • Wonderful sightseeing
  • Train station is close

Nearby

    Show all

    About

    Des Alpes Luzern offers a fantastic location, putting you just a 5-minute walk from Lucerne Town Hall and Chapel Bridge. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. There's also a terrace, and rooms offer flat-screen TVs and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews of Hotel Des Alpes

    Overall Rating

    8.5 Excellent
    Based on 1,732 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.2 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.5 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 6.1 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.1 "Average value."
    • 3.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      4.0 "60% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 1,021 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.9 "Internet works."
      7.4 "74% said the wifi quality was great."
    • 7.6 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 6.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.8 "72% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 4.7 "Value below average."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      3.9 "61% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 433 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.5 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.9 "Value below average."
    • 3.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      1.7 "83% criticized the small bathroom."
      3.9 "61% thought it was too noisy."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 277 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.9 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      4.2 "58% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close