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Hotel Excelsior

Hansestraße 3, 23558 Lübeck, Schleswig-Holstein, Germany

$80+

Overview
Map
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Reviews

Hotels / Germany / Lübeck

Hotel Excelsior - Lübeck - Building

Provided by Leonardo

Hotel Excelsior - Lübeck - Bedroom

Hotel Excelsior - Lübeck - Bedroom

Hotel Excelsior - Lübeck - Restaurant

Provided by Hotels.com

Overall guest ratings

8.4/10 Excellent

Based on 3,336 reviews

See all reviews

Review highlights

Service

9.6
Breakfast

9.6
Location

8.4
WiFi

2.9

Good to know

Comfortable beds
Very quiet
Near city centre

Nearby

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Meeting/Banquet facilities
Air-conditioned
24 hour front desk
Safe
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 3,336 reviews

Service

9.6 "World class service."
Breakfast

9.6 "Excellent breakfast."
Location

8.4 "Location is great."
Comfort

7.5 "High comfort."
Room

7.2 "Nice rooms."
WiFi

2.9 "Disappointing internet connection."
Bar and Beverages

1.3 "Bar is disappointing."

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Overall Rating

Based on 2,001 reviews

Breakfast

9.8 "Excellent breakfast."
Service

9.8 "World class service."

9.8 "98% found the staff to be very friendly."

9.7 "97% said the reception staff was great."

9.6 "96% thought the service was very professional."

8.0 "Housekeeping was great, according to 80%."
Cleanliness

9.3 "Perfectly clean."

9.2 "92% said rooms were clean."

9.4 "94% thought it was clean."
Location

8.6 "Location is great."

10.0 "City centre within easy reach, said 100%."

7.4 "74% thought parking was inexpensive."

10.0 "100% thought it was easy to get to the train station."

9.3 "93% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."
Comfort

7.5 "High comfort."

7.8 "78% said the beds were comfortable."

8.8 "88% thought it was pleasantly quiet."
WiFi

3.0 "Disappointing internet connection."

2.2 "78% said the wifi quality was bad."
Bar and Beverages

1.5 "Bar is disappointing."

View all review categories

Overall Rating

Based on 800 reviews

Breakfast

9.5 "Excellent breakfast."
Service

9.2 "World class service."

8.8 "88% thought the service was very professional."

9.5 "95% said the reception staff was great."
Comfort

8.3 "Comfort level is high."

8.2 "82% said the beds were comfortable."

8.4 "84% thought it was pleasantly quiet."
Location

7.9 "Good location."

10.0 "City centre within easy reach, said 100%."

7.7 "77% thought parking was inexpensive."

10.0 "100% thought it was easy to get to the train station."

10.0 "Near to public transport, according to 100%."
Room

7.7 "Nice rooms."

8.2 "82% said the beds were comfortable."

8.9 "89% said rooms were clean."
WiFi

2.5 "Disappointing internet connection."

1.6 "84% said the wifi quality was bad."

Overall Rating

Based on 133 reviews

Service

9.6 "World class service."

9.7 "97% found the staff to be very friendly."
Breakfast

9.5 "Excellent breakfast."
Cleanliness

8.8 "Generally very clean."

8.5 "85% said rooms were clean."
Location

7.8 "Good location."
Comfort

7.3 "High comfort."

8.8 "88% thought it was pleasantly quiet."

7.6 "76% said the beds were comfortable."

Overall Rating

Based on 400 reviews

Breakfast

9.6 "Excellent breakfast."
Service

9.6 "World class service."

9.7 "97% found the staff to be very friendly."

9.5 "95% said the reception staff was great."

9.4 "94% thought the service was very professional."
Location

8.8 "Location is great."

10.0 "100% thought it was easy to get to the train station."

7.9 "79% thought parking was inexpensive."
Comfort

6.9 "Average comfort."

5.0 "Only 50% said rooms were big enough."
Room

6.7 "Rooms are ok."

5.0 "Only 50% said rooms were big enough."

6.1 "For only 61%, the bathroom was ok."
WiFi

2.9 "Disappointing internet connection."

2.3 "77% said the wifi quality was bad."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Comfortable beds"

"Very quiet"

"Near city centre"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

6.0

review from

comfortable, reasonable price, good breakfast, located close to bus and train stations

Reviewed Nov 2010 by Anonymous
6.3

review from

Beds are excellent, breakfast fine in relation to price. Quiet during the night. No free /wireless internet in rooms (Cabel in hall + 5€ for a box).

Reviewed Oct 2010 by Anonymous
6.0

review from

Location was good

Reviewed Oct 2010 by Anonymous
7.3

review from

Really tidy and a great buffet for breakfast

Reviewed Oct 2010 by Anonymous
6.7

review from

The room was quite large and it had a nice bathroom. The breakfast buffet has a really wide range of choice and the quality and quantity was excellent. At the check out they give you a marzipan gift, and it is really nice to receive it even if it's a small thing. The staff is helpful and kind. The position is perfect: a minute from the train and bus station and 8 from the Rathause.

Reviewed Oct 2010 by Anonymous
8.0

review from

clean and staff very helpful. Its also such a perfect location for the station and airport bus

Reviewed Jul 2007 by Anonymous
6.0

review from

Room was equipped with air conditioning and directly across from the train/bus station and within 15 min walk of town center. No power adapters available. No wireless internet available.

Reviewed Jul 2007 by Anonymous
7.2

review from

Excellent breakfast, airy and comfortable rooms, friendly staff. No laundry facilities - washing becomes necessary while travelling, especially when on a 5 week trip. This comment applies to most of the places we stayed. Off site laundry facilities were also difficult to locate.

Reviewed Apr 2007 by Anonymous
7.2

review from

Cleanliness Very convenient for city centre, station, bus

Reviewed Mar 2007 by Anonymous
6.4

review from

It's location, cleanliness, comfort and friendly staff No

Reviewed Feb 2007 by Anonymous

8.0

review from

clean and staff very helpful. Its also such a perfect location for the station and airport bus

Reviewed Jul 2007 by Anonymous

7.3

review from

Really tidy and a great buffet for breakfast

Reviewed Oct 2010 by Anonymous
6.7

review from

The room was quite large and it had a nice bathroom. The breakfast buffet has a really wide range of choice and the quality and quantity was excellent. At the check out they give you a marzipan gift, and it is really nice to receive it even if it's a small thing. The staff is helpful and kind. The position is perfect: a minute from the train and bus station and 8 from the Rathause.

Reviewed Oct 2010 by Anonymous
7.2

review from

Excellent breakfast, airy and comfortable rooms, friendly staff. No laundry facilities - washing becomes necessary while travelling, especially when on a 5 week trip. This comment applies to most of the places we stayed. Off site laundry facilities were also difficult to locate.

Reviewed Apr 2007 by Anonymous
7.2

review from

Cleanliness Very convenient for city centre, station, bus

Reviewed Mar 2007 by Anonymous

6.0

review from

comfortable, reasonable price, good breakfast, located close to bus and train stations

Reviewed Nov 2010 by Anonymous
6.3

review from

Beds are excellent, breakfast fine in relation to price. Quiet during the night. No free /wireless internet in rooms (Cabel in hall + 5€ for a box).

Reviewed Oct 2010 by Anonymous
6.0

review from

Location was good

Reviewed Oct 2010 by Anonymous
6.0

review from

Room was equipped with air conditioning and directly across from the train/bus station and within 15 min walk of town center. No power adapters available. No wireless internet available.

Reviewed Jul 2007 by Anonymous
6.4

review from

It's location, cleanliness, comfort and friendly staff No

Reviewed Feb 2007 by Anonymous

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