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The hotel was very well furnished and comfortable. Staff were friendly and extremely helpful. Fabulous location and ideal for exploring the city centre.
The Radisson Lubeck is perfectly situated both from an entry/exit to the main highway Hamburg-Munich as well as it is close to down town. The beds are very comfortable so sleep is easy to find.
The hotel is perfectly located for those who want to explore the beautiful city of Lubeck. We were lucky to have chosen this particular weekend as it saw the start of the local Christmas markets - a bonus for us! Nothing.
While maybe not a 5 star in terms of the rooms, the hotel provides excellent service, friendly staff and is not trying to charge you for every little extra service. We arrived at 3am in the morning and the receptionist straight away said they would only charge us for half a night the first night. Kids, if you have any eat for free until the age of 12 if the parents eat as well. Can fully recommend this hotel. It is also just 2 minutes away from the beautiful Holsteintor and 5 minutes walk to the centre of Lubeck, with the old Rathaus etc. Enjoy your stay!
Superbly situated and appointed hotel with first class staff and service. I doubt if anyone would be disappointed with their stay here. Unreservedly recommended. A guest in an adjoining room had a dog which barked rather too much for my liking. I was surprised a hotel of this standard allowed animals in the rooms. It's a shame, everything else was excellent.
Everything was just fine. Good location. Private and public parking, nothing wrong with public
Location, friendly staff, good value
This place was great. Great Pool, Location Great (right near old City), Great breakfast on Patio and food selection wow (Best Muesli ever had), Very helpful staff and modern amenities. Numerous parking spaces in front of the hotel.
The location to the centre of Luebeck , Holstentor, Congress Hall etc.. was perfect.The hotel was also easy to get to. The Hotel is quite old for the rate charged.
Lovely bed, and good and quiet air condition. Nice design. With a lovely flatscreen Tv, it was really bad that there were no international TV channels unless i paid 11 Euros for 12 hours. Tv was not used becaus of this. I really wanted to lie in bed and see TV.
good location, cenral to our interests.
A ultra modern hotel situated in the city center. Clean, comfortable with a breakfastbuffet with everything you can desire.
Good contemporary design, comfortable rooms and public areas, good food, great service. Pillows - too hard. Everything else was fine!
Super place in Lûbeck. Fine parking. Quite place. We have orderet breakfast with glutenfree bread for my vife. For a 4 star hotel, it was poor with only one sort of bread - absolute not ok for this hotel.
the hotel was very modern and well situated, although road works we're going on outside, road access to the hotel/parking wanst a problem. The check in staff were fine as were the bar staff.
Very good location, nice rooms
comfortable, reasonable price, good breakfast, located close to bus and train stations
Cleanliness Very convenient for city centre, station, bus
Beds are excellent, breakfast fine in relation to price. Quiet during the night. No free /wireless internet in rooms (Cabel in hall + 5€ for a box).
clean and staff very helpful. Its also such a perfect location for the station and airport bus
Excellent breakfast, airy and comfortable rooms, friendly staff. No laundry facilities - washing becomes necessary while travelling, especially when on a 5 week trip. This comment applies to most of the places we stayed. Off site laundry facilities were also difficult to locate.
Location was good
It's location, cleanliness, comfort and friendly staff No
The room was quite large and it had a nice bathroom. The breakfast buffet has a really wide range of choice and the quality and quantity was excellent. At the check out they give you a marzipan gift, and it is really nice to receive it even if it's a small thing. The staff is helpful and kind. The position is perfect: a minute from the train and bus station and 8 from the Rathause.
Room was equipped with air conditioning and directly across from the train/bus station and within 15 min walk of town center. No power adapters available. No wireless internet available.
Really tidy and a great buffet for breakfast
Good wifi, good TV Slow elevators
We did like the hot water in the swimingpool very much. The break fast was very good. It was very near the chrismas market. The heatingsystem was not easy to make heat.
Very good breakfast. You need to chance towels at the room every day.
Location Have to pay for breakfast, while other Scandic Hotel's in chain you do not.
Polite staff, spotless good sized room, first class breakfast included
everything, the city, my company
Location close to my next days work
It is near the town
Excellent location - near the old city but outside its walls, wery quiet. Nice friendly staff, quick service, clean comfortable rooms.
The pillows and the featherbed. the breakfast room. the breakfast itself. the size of the room. the Sunday night supper in the dining room
The room was quiet The room furnishings could use an update
breakfast was very nice and swimming pool + sauna were excellent only 5 minutes walk to town did not find the pillow very comfortable
Variety of breakfast food and quality Scalding hot water in bathroom which was reported as dangerous. Poor reception for TV
The Hotel his not 4 stars. It's really old.
High standard of comfort and service. Good breakfast, if not quite as good as some years ago. We have been staying at this hotel for over 40 years and shall continue to do so.
the bed, pillow, featherbed, size of room, breakfast, breakfast room blue bathtub
Nice rooms and location
The staff is very friendly and helpful
I found the hotel staff EXCELLENT, I arrived late on a Sunday night the service we received from the Receptionist was probably the best I have ever experienced. . TRULY EXCELLENT SERVICE!
Helpful, friendly and polite staff, mostly English speaking. Very convenient for bus/train stations and Hamburg AIrport shuttle bus. Some shopping in immediate area. Excellent restaurant. Space in the room was a little tight. The centre (old town) is a little walk away, but not too far for most. Entrance is via steps - I did not notice any disabled access.
Perfect for purpose - good location, staff helpful and practical.
comfort cleanliness bathroom no tea/coffee making facilities in room - breakfast expensive - safe did not work
Fine hotel. Just around the corner from the train station. Breakfast is a little expensive (16 euros), but then you get a very large and varied buffet, including champagne (!). Rooms have a fairly good size (I stayed in a single room).
excellant location booked a double room, however found 2 single beds pushed together and 2 single duvets. When we asked at reception for a double duvet we were told that you did not get this in german hotels.
a) Location, beside the main railway station, was very convenient. b)Very good choice of food at breakfast. We requested single beds, to be told on arrival that the hotel does not have singles.(To be fair, the double bed was wide.)
Cleaness of the hotel and kindness of the staff. Everything is new and confortable. It is in a strategic position to visit Luebeck and it is well connected with public transport Breakfast too expensive in comparison with the price of the room!
Fast and efficient staff, new and nice room, good and central location near the railwaystation A small mini-bar in the room would have been nice
I thought the service would suffer due to the recent opening but I founf the staff incredibly helpful and polite. I had an awful migraine on the Saturday night and didn't have paracetamol. I went to reception and they gave me some and I felt better within a couple of hours to enjoy Copenhagen! The room was fantastic and the bed and bedding was amazingly comfotable... so much so I slept through my boyfriend's snoring for once! The only thing I would've wanted was the capacity to print out my flight boarding confirmation. We had to go, on the kind advice of the staff, to the internet cafe by the station. I thought that a couple of computer stations and printer would be easily placed in the lounge. The luggage lockers were a fantastic idea. Many thanks for a great stay and we will see you soon.
Easy to find next to the station a short walk to the old town. Excellent facilities and a friendly staff who could not have been more helpful and made our stay an enjoyable experience. No
Excellent service, lovely room and an excellent breakfast Would like more pillows, the ones in the beds were not very comfortable
hotel interior all up-to-date, comfortable and classic in design; clean, however wiped finger across door frame and that had not been done for a while. otherwise, cannot fault them - overall very nice and courteous indeed. Once I had asked again, they provided us with a brand new cot with crispy clean bedding for our small child and even made us a lunch bag as we had to leave prior to regular breakfast times. Although the hotel itself was very good, some streets close by are not - rubbish was piling up on the street and the energy from some people did not feel as safe as I would have liked. Having said that, three young boys helped us find our way back to the hotel and were very helpful and friendly - also from the same neighbourhood. I suggest addressing this issue with local authorities - rubbish should not be left out like this anyway but it could potentially be damaging to the hotel. Further, this seems very much at odds with the generally clean and beautiful city that is Luebeck.
The restaurant was closed, because of a private party. There was nowhere for the other hotelguests to go - a bar or something. That was very unsatisfactory. We had to stay at our room at evening.
Very nice staff, great breakfast buffet. The sauna area is amazing and a great way to relax after a day of work. It is only a 5-10 minute walk from the central train station.
Spacious room with balcony Service in the restaurant was the worst I have ever experienced in my extensive travels.
It has a lovely country feel about it, with a beautiful garden where you could have breakfast if you wanted - buffet breakfast, superb variety - decor of hotel very pleasing, No tea/coffee or mini bar in room - if you wanted same -
friendly helpful staff, easy check in and check out coffee makign facilities in the room would be a bonus
Friendly and comfortable
It was so quiet, relaxed and lived up to its status as a 4 star hotel
Quiet room. Lovely breakfast.
The room and the both room was very clean
very nice clean hotel close to the center, good breakfast
Good location, friendly staff and good sized rooms. We have stayed on previous occasions and would return again.
The hotel staff was very co operative. There was a balcon with the room too. The rooms were really old and needed renovation badly. However, the bathrooms were really nice. There was no fridge in the room and the lighting in the room was also very low.
The size, not to big -
I was very impressed with the double glass door/window facing the street. The room has a street below with heavy traffic, but as soon as you close the window and the door to the balcony, the room is quiet. Great!
Room exceeded expectations - booked a twin, but given a suite. Spotlessly clean. Friendly and obliging staff. Great value for money. Good location -close to public transport and old city centre. Highly recommended.
Ideally situated for walking in the historic centre, and for bus and train connections. Good breakfast, comfortable and efficient - a very good value hotel. Nothing major to report. Some small design faults such as the location of the soap dispenser in the bathroom. Might be good to offer foreign visitors the choice of smaller pillows instead of the larger bolsters in use in the hotel.
so close to everything no
Good location. Breakfast OK, no more. Staff friendly.
A little inconvenient with too long distance from the hotel to the parkinglot
Nicely situated overlooking water and historical building.
Excellent location in Old Town, great view from room. Good restaurant & helpful staff
The hotels location was excellent. The staff were helpful, and the hotel was good value.
Ringhotel Jensen is located overlooking the river Trave/Holstentor and near shopping facilities. My room was normal continental style in size for a singleroom; fairly small but very clean and comfortable. My room was on the top floor overlooking the river. Fantastic location. The lady in the reception was very helpful when I arrived and upon enquiring immediately agrred to have bearkfast ready for me at 6 am, as I had to catch an early flight. The breakfast was indeed ready when I came down very early morning. I enjoyed staying in the hotel and withey put on the Christmas Market in December and/or one of the arrangements in relation to Thomas Mann. I will certainly come back to this hotel. I would like (unless I overlooked this fact) to have a reasonably sized guest lounge with TV etc.
Good restaurant The room was faced to a fence from the kitchen from the restuant. A terrible sound! Even the noise from f´the french in the bathroom was extremely high. The guy in the reception couldn't support us with an other room. This kind of room should be within booking.com
An excellent hotel in an ideal location. Rooms clean and comfortable - breakfast very good. Reception staff very helpful with regard to what see and do in Lubeck. Highly recommended.
Great views over the canal and Holstentor. Good central location and friendly and efficient staff.
Proximity to most sights Small rooms, no lift to the 5th floor (where I stayed), breakfast spread is limited
The hotel was located near to the main bus and rail stations and was easily accessed from Lubeck airport. The room was very nice and very clean.
the breackfast buffet not applicable
Valuefor money No free parking ingarage!
Staff were very friendly My room was dark (late October) and the lighting wasn't adequate for me (like many hotel rooms, even expensive ones)
We loved our room -G2-- to which we were upgraded free. Breakfast was excellent. Location is ideal for visiting the city and for train access. No.
Helpful staff (who speak good English). Good free wi-fi, comfortable beds and an excellent breakfast buffet.
Excellent breakfast Room allocated was a smokers room.
easy access from the train station; friendly staff
Convenient location; good breakfast; good parking facility.
The room was quiet, the hotel realy close to th eold town with park place for the car.
absolutly lovely, the room was tiny but very cozy. Tea and coffee in the room, a very big window with a cute view on the roof of the city. amazing breakfast, room and shared bathroom very clean.
Pleasant and helpful staff. The hotel was quiet and comfortable, and I appreciated its central location.
breakfest and service bed was horrible
Beautiful hotel. Very good breakfasts and excellently positioned. My second stay there and I hope to come again soon.
the stuff spoke english and the room and the hotel itself was so clean tidy.
Single rooms decent value and great location in a quiet street in the historic city centre. Staff pleasant and helpful, and buffet breakfast tasty. Lübeck is an attractive small city worth visiting. Room small. Shared bathroom immaculate, worth the compromise for the location and price. No bar in the hotel, although you could get drinks to take to your room.
I arrived in Lubeck after the reception for the hotel had closed. As they knew I would be arriving late the staff left my room keys with a neighbouring hotel which really helped. The breakfast was excellent.
Breakfast, locality, room comfort No lifts
Great Breakfast! Staff were helpful with my late check in. Room was a bit hot and too nosiy to open the window.
Excellent central location for exploring Lubeck and surrounding area. Very helpful staff who spoke good English.
We really liked the location on the beach and the Thermal next to the hotel. It would have been nice to have more restaurants to choose between.
The location is great. Food was exquisit. Hotel staff in the restaurant was slow and forgetful. It seemed to us that service personnel was mostly saisonal staff not interested in delivering excellent service. Cleaning of room was not done completely even once in 8 days. Hotel could not provide connected rooms for us which was very inconvenient travelling with three kids.
This is the new hotel and that means new building, new furniture, new bathroom, etc. The hotel has a good location and offers the seaside view from the major number of rooms. There was a very nice breakfast at the hotel. The staying includes the Ostsee Terma entrance (via indoor passage). The hotel does not especially expect the foreign guests (little information available in English, no proper transfer to\from the hotel).
The hotel was generally disappointing. The staff was not very friendly and service ineffective and slow. Breakfeast was ok (though the tables were not cleaned, you always had to try and catch one of the waiters hoping that they take away the used dishes from one of the empty tables) though too few baby chairs -in 8 days got one only twice- but the food in the restaurant in the evening was surprisingly bad, particularly taking into account the rather high prices. Our courses were mixed up, starters came after the main meal. The thermes were so full you could not find a place to lie down. They are public and very busy. Hotel carpark and garage were full. Only good thing about the hotel were the spacious rooms and the location at the beach.
Friendly staff and location.
From the start the staff was very friendly, we feld like king and queen, had a great diner and breakfast and will come back again.
Included an direct access to "HolstenTherme" and the beach. Expensive but maybe worth the price. Use the "Raucher Lounge" as the name says and keep the bar smokefree. Hopeless for non-smokers in the bar.
Location staff and spa were excelent will definetky return No
The friendly staff, clean, spacious rooms, closeness to the sea, the wonderful adjoining spa and town were all big factors for our family of four to want to be here again next yer.