All staff were extremely efficient and good-tempered and obliging. The restaurant meal was great. Food served in the bar was excellent. Absolutely no complaints.
Spacious room, friendly staff
Hotel staff were friendly and professional, rooms good size, clean and in good order.
Some of the decor was a bit dated - but clean
The Hotel service was very efficient. the pool and sauna were ok.
the Passford House Hotel is a little on the tired side. the rooms were starting to show signs of wear and tear and the televisionoin ourt room and the decor looked like something from the Ark. The changing rooms for the sauna and pool needed a good refresh and refurbishment as lockers were rusty and dented and teh changing suites were rather ostere. The worst part of the stay was the food with a rather formulaic menu of what can only be described as institutional mass catering, Food was balnd, unimaginative and teh breakfast was cold and eggs not cooked properly, It turned out that the night porter was also the chef. For the money we paid this was very disappointing. i will not be going back or recommending the Passford House Hotel.
Location and views
A little overpriced for the standard offered
Extremely friendly and efficient staff, best breakfast I've had for a while
Pleasant for a short stop over.
Handle was falling off the main door to room. Lack of staff
Excellent Location. Quiet Setting. Lovelly Gardens. Good walking straight into the New Forest within a few hundred yards of the hotel. Excellent restaurant & cuisine.
Some of the decor was in need of refurbishment. Unfortunately,the room ( a "Superior Room") that we were given was directly over the kitchen area & it was noisy until late at night & also very early in the morning. I would recommend guests to enquire about this aspect before making a booking.
Staff were wonderful and the food was excellent
Decor was a little tired and dated
Excellent "country house" style hotel