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|"very helpful and friendly staff"||(in 17 reviews)|
|"Location, family friendly, beautiful room!"||(in 13 reviews)|
|"Really really enjoyed this place."||(in 5 reviews)|
Time of year
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|pools||in 45 reviews|
|staff was excellent||in 42 reviews|
|room was ready||in 34 reviews|
|food excellent||in 26 reviews|
|great location||in 13 reviews|
|outdoor hot||in 7 reviews|
|really enjoyed||in 5 reviews|
|disc golf||in 1 review|
Was there for a wedding which was nice, very pretty location.
Check in and check out took awhile and had to be done in person at the front desk. Staff was ok. Lack of good signage to get from one tower to the next. COVID items: Face mask requirement signs were prevalent but quite a few guests were not wearing masks, and the pool was packed. Housekeeping blocked hallways and elevator bays, sometimes mixing their yellow cleaner. Other hotels at this time seal the room to let you know that it was clean and nobody went in. This place did not do that. There were some hand sanitizer stations in the lobby area but not much anywhere else.
The employees who were maintaining the archery and ax throwing and the employees at the restaurant were great. They were all very pleasant.
Disappointed. My partner and I traveled in July 2020, which was a month after the resort reopened from the covid 19 shutdown. We arrived at 2pm and were not checked in until 5pm. We asked for a status at 4pm and the front desk was saying how they were delayed because house cleaning had additional cleaning guidelines to maintain. Its great they are taking the necessary steps, but they should have already accounted for these delays a month ago when they reopened. Their website has a reopening announcement section and it did not mention a possible delay. We wasted hours waiting in the lobby thinking checkin was soon. We didnt even ask for a discount. Instead, we thought it would be fair to have a later checkout time; however, they denied the request, which was extremely unreasonable. The noise level in our room was horrible. If anyone decides to stay at the resort, request the top floor to at least minimize some of the noise. We heard every footstep and floor board squeak from the floor above. It was to the point where we went to that floor to see if we were directly below a high traffic area like the employee laundry room. We weren't, which was surprising. In addition, the door doesn't help reduce any sound either. We could hear doors opening and closing as if we had left our door open. With all the noise coming through the room, we had to download a noise canceling app and leave it on all night.
Offering ski in and ski out access to the slopes of Bear Mountain, Bear Creek Mountain Resort offers a luxurious stay for families, couples and singles. Greeted by a large fireplace in the lobby as guests enter, the Hotel offers a warm place to relax in between winter adventures. Open year round, Bear Creek Mountain Resort is also within 13 miles of Dorney Park & Wildwater Kingdom, and 20 miles from Kutztown Fairgrounds.
Guests have their choice of 116 smoke free rooms. Each having comfortable beds, large bathrooms with complimentary hairdryers and toiletries. The Hotel offers a full-service spa and hair salon. Guests may make appointments for hair, massage, and facials. The coffee shop/café is open daily and breakfast is available for a charge.
Bear Creek Mountain resort offers free airport transportation to the resort for all guests. The Hotel provides ski storage and sells lift tickets so guests can avoid lines to purchase tickets at the slope. With ski in and ski out accessibility to the lifts, Bear Creek Mountain Resort is a premier ski destination in the winter.
Guests may enjoy both an indoor pool and an outdoor heated pool. Three spa tubs are nearby for relaxation. A poolside bar is located nearby so guests do not have far to go to quench thirsts after a busy day. Also in warmer months, an outdoor tennis court is onsite, and walking trailheads are near the property.
Concierge services are on hand to help with questions, directions and advice about local flavor and attractions to help allow each guest. This hotel has business facilities and meeting rooms so guests who need to work do not miss important calls or on-line meetings.
based on 222 reviews
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