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Shaza Al Madina

P.O.Box 25517, Building No# 2943, King Fahad Road, Central Area, Medina 41476, Saudi Arabia
+966 4829 0001

$152+

Overall guest ratings

7.6/10 Good
Based on 3,925 reviews

Review highlights

  • 8.9
  • 8.7
  • 3.4
  • 3.1

Nearby

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    About

    With a stay at Shaza Al Madina in Medina, you'll be minutes from Prophet's Mosque and Bin Dawood. This 5-star hotel is within close proximity of Baqi Cemetery and Al Noor Mall.

    Rooms

    Make yourself at home in one of the 469 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 3,925 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
      6.7 "67% thought the management was tolerable."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 3.1 "Awful rooms."
      1.9 "81% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      1.2 "88% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% had problems with the shower."
      3.3 "67% were disappointed with the minibar."
    • 2.2 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 1.4 "Disappointing wellness & sports facilities."
    • 1.4 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 1,334 reviews
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 3.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
    • 2.6 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.9 "91% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      0.6 "94% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      0.9 "91% said the bathroom was dirty."
      0.0 "100% had problems with the shower."
    • 1.7 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      0.9 "91% said the bathroom was dirty."
    • 1.3 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 2,394 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      1.0 "For 90%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
    • 3.3 "Rooms are not good."
      1.7 "83% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.4 "86% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      4.7 "53% said rooms were small."
      0.8 "92% said the bathroom was dirty."
      0.0 "100% had problems with the shower."
    • 1.8 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 1.2 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 196 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Location is great."
    • 7.0 "Good service."
      6.0 "60% said the reception staff was ok."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.0 "Awful rooms."
      2.0 "80% said rooms were dirty."
    • 2.3 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
    data provided by TrustYou

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