Hotel Puerta América

Avenida DE America 41, Madrid, Spain
+34 917 445 400

Cheapest
rate per night

8.6

Excellent
based on 5,516 reviews
Hotel Puerta América - Madrid, Spain
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
TripAdvisor $69
Weekendesk $80
Agoda.com $82
TripAdvisor
Weekendesk
Agoda.com

Good to know

Value for money

8.2

Distance to city center

2.5 mi

Location rating

7.7

Nearest Airport

Madrid Barajas

Distance to airport

6.1 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$82+

Bed type
Provider
Nightly
Unknown
$82 per night
Unknown
$82 per night
Unknown
$83 per night
Unknown
$90 per night
Unknown
$91 per night
Unknown
$99 per night
Unknown
$99 per night
Unknown
$100 per night
Unknown
$109 per night
Unknown
$110 per night
Unknown
$117 per night
Unknown
$140 per night
Queen bed
$169 per night
Unknown
$194 per night

Queen Rooms

$162+

Bed type
Provider
Nightly
Unknown
$162 per night

Double Rooms

$127+

Bed type
Provider
Nightly
Unknown
$127 per night
Unknown
$139 per night

Standard Rooms

$101+

Bed type
Provider
Nightly
Unknown
$101 per night
Unknown
$109 per night
Unknown
$114 per night
Unknown
$142 per night
Unknown
$153 per night

Reviews

Pros

Cons

Traveler rating

382
158
53
15
4

Time of year

Traveler type

Show reviews that mention

+
star hotel in 253 reviews
great hotel in 248 reviews
staff was very friendly in 222 reviews
good breakfast in 137 reviews
city center in 110 reviews
bit far in 103 reviews
room design in 80 reviews
rooftop bar in 77 reviews
metro station in 76 reviews
great view in 53 reviews
complimentary water in 45 reviews
value for money in 44 reviews
airport shuttle in 40 reviews
room service in 20 reviews
hotel room in 17 reviews
real treat in 7 reviews
  • Excellent
    Jun 2019
    9.7

    There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

  • Okay
    Dec 2016
    5.1

    Pretentious

    The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

    While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

  • Mediocre
    Oct 2015
    3.7

    Amateur front desk staff and missing informations

  • Excellent
    Mar 2015
    9.1

    Front desk staff was very responsive. Hotel architecture, floors, rooms, etc are amazing. Never saw anything like them!

    The restaurant staff was terrible. We were two businessmen dressed in suits. We entered the restaurant at 9:15 pm; It was not busy but had a number of tables with patrons. We walked out at 9:40, having gotten not so much as a glass of water, or even a nod in our direction, let alone an "Ill be right with you." Instead the 3-4 waiters and the captain never even made eye contact with us. So we went to the desk and got a recommendation to a very good restaurant right down the street.

  • Excellent
    Sep 2014
    9.0

    Facilities, food, service

    internet and web connection wifi did not work

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The Hotel Puerta Amrica is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and has the luxury of having three Pritzker Prizes, the Nobel of Architecture (Norman Foster, Zaha Hadid and Jean Nouvel). Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, a sensory experience. In essence, a unique hotel, a museum to sleep.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 5,516 reviews

9.1

Cleanliness

8.8

Comfort

8.9

Staff

8.2

Value for money

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Night club
Storage available
Terrace/Patio
Elevator
Library
Bathtub
Breakfast in the room
Bridal suite
Desk
Flat-screen TV
Free toiletries
Heating
Newspapers
Open-air bath
Outdoor furniture
Parking garage
Private bathroom
Private parking
Safety deposit box
Seating area
Secured parking
Shared lounge/TV area
Slippers
Snack bar
Soundproof rooms
Soundproofing
Telephone
Toilet
Valet parking
VIP room facilities
Fax/photocopying
Ironing service
Shoeshine
Shops (on site)
Tour desk
Wake-up service
Bathrobe
Garden
Ticket service
Express check out
Coffee shop
Safe
Babysitting/child services (surcharge)
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Designated smoking area
Wedding services
Rooftop

FAQs when booking at Hotel Puerta América

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Does Hotel Puerta América have a pool?

Photos

All Photos (76)
Building (2)
Bedroom (16)
Bar (1)
Lobby (1)

Location

Most Popular Landmarks

  • Las Ventas 0.7 mi
  • Lazaro Galdiano Museum 0.9 mi
  • Museo Sorolla 1.2 mi
  • Puerta de Alcala 1.7 mi
  • Plaza de Cibeles 1.9 mi
  • Parque del Retiro 1.9 mi

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