Featuring an outdoor pool, Hotel Puerta America provides unique rooms close to Santiago Bernabeu Stadium. It is also ideally situated within a 10-minute walk of Avenida de America Metro Station.
This 5-star hotel offers free Wi-Fi, valet parking and 24-hour room service. Staff are available 24 hours a day and can book tours and tickets. Also available on-site are a car rental desk, babysitting/child services and a concierge.
This luxury hotel offers rooms with an en suite bathroom, air conditioning and a TV. They are all soundproofed and include a mini bar, slippers and an in-room safe.
Each morning, guests can wake up to breakfast at The Observatory or Karrara Terrasse. Guests can also enjoy a drink at Marmo Bar.
Madrid-Barajas Airport is around a 15-minute drive from Hotel Puerta America and Diego de Leon Metro Station is within walking distance. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.
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Cons:There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!
Cons:While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.
Cons:Amateur front desk staff and missing informations
|Check in anytime after 2:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
Hotel Puerta America is located at Avenida de America, 41 or in Chamartin, 2.5 miles from the center of Madrid. Las Ventas is the closest landmark to Hotel Puerta America.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Puerta America.
Yes, Hotel Puerta America offers free Wi-Fi.
No, Hotel Puerta America does not offer free parking.
No, Hotel Puerta America does not offer free airport shuttle service.
Hotel Puerta America is 6.1 miles from Madrid Barajas.
Yes, Hotel Puerta America has a pool onsite.