Hotel Puerta América

8.5
Excellent

Based on 8,100 reviews
 
Avenida DE America 41, Madrid, , Spain
  +34 917 445 400
Hotel Puerta América - Madrid, Spain
Check-in
Check-out
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TripAdvisor $91
Agoda.com $109
KAYAK $111
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Good to know

Distance to city center 2.4 mi
Location rating 7.2
Nearest Airport Madrid Barajas
Distance to airport 6.1 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$109+

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Bed Type
Provider
Nightly
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Unknown
$109 per night
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Unknown
$115 per night
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Unknown
$118 per night
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Unknown
$122 per night
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Unknown
$131 per night
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Unknown
$140 per night
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Unknown
$146 per night
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Unknown
$148 per night
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Unknown
$149 per night
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Unknown
$151 per night
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Unknown
$173 per night

Double Rooms

$123+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$123 per night

Luxury Rooms

$91+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$111 per night
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Unknown
$131 per night
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Unknown
$133 per night
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Unknown
$133 per night
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Unknown
$139 per night
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Unknown
$91 per night

Standard Rooms

$113+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$113 per night
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Unknown
$116 per night
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Unknown
$130 per night
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Unknown
$141 per night

Reviews

Traveler rating

309
123
41
12
4

Time of year

Traveler type

Show reviews that mention

+
best hotel in 162 reviews
bit far in 72 reviews
breakfast was very good in 80 reviews
close to the airport in 40 reviews
different floors in 13 reviews
far from the city in 124 reviews
floor bar in 117 reviews
great view in 7 reviews
hotel room in 299 reviews
metro station in 35 reviews
room design in 51 reviews
shuttle bus in 53 reviews
sky bar in 66 reviews
staff was very friendly in 140 reviews
star hotel in 14 reviews
  • Excellent
    Jun 2019
    9.7

    There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

  • Okay
    Dec 2016
    5.1

    Pretentious

    The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

    While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

  • Mediocre
    Oct 2015
    3.7

    Amateur front desk staff and missing informations

  • Excellent
    Mar 2015
    9.1

    Front desk staff was very responsive. Hotel architecture, floors, rooms, etc are amazing. Never saw anything like them!

    The restaurant staff was terrible. We were two businessmen dressed in suits. We entered the restaurant at 9:15 pm; It was not busy but had a number of tables with patrons. We walked out at 9:40, having gotten not so much as a glass of water, or even a nod in our direction, let alone an "Ill be right with you." Instead the 3-4 waiters and the captain never even made eye contact with us. So we went to the desk and got a recommendation to a very good restaurant right down the street.

  • Excellent
    Sep 2014
    9.0

    Facilities, food, service

    internet and web connection wifi did not work

  • Excellent
    Sep 2014
    10.0

    Very ecological Staff was very friendly Staff was always helpful Very unique floors Excellent breakfast

    I wished the room's shower had had a door for privacy (second floor)

  • Good
    Mar 2014
    7.3

    Cool design, friendly staff, good restaurant, close to airport

    slow wi-fi, no workspace for business traveler, small gym

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About

Overview

The Hotel Puerta Amrica is a space that invites people to dream. A project that has brought together nineteen of the best architect and designer studios in the world and has the luxury of having three Pritzker Prizes, the Nobel of Architecture (Norman Foster, Zaha Hadid and Jean Nouvel). Each of its 12 floors plays with different materials, colours and shapes to create astonishing spaces for the senses, a sensory experience. In essence, a unique hotel, a museum to sleep.

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

Based on 8,100 reviews

9.0

Vibe

8.3

Breakfast

6.1

Comfort

4.8

Value

Things to Know

  • Nice building
  • Great view
  • Stylish hotel
  • Beautiful architecture

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Night club
Safe
Storage available
Terrace/Patio
Elevator
Laundry facilities
Express check out
Hairdryer
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Designated smoking area
Wedding services
Rooftop

Photos

Hotel Puerta América - Madrid - Attractions Attractions (2)
Hotel Puerta América - Madrid - Bar Bar (1)
Hotel Puerta América - Madrid - Bathroom Bathroom (2)
Hotel Puerta América - Madrid - Bedroom Bedroom (13)

Location

Most Popular Landmarks

  • Las Ventas 0.7 mi
  • Lazaro Galdiano Museum 0.9 mi
  • Museo Sorolla 1.2 mi
  • Puerta de Alcala 1.7 mi
  • Plaza de Cibeles 1.9 mi
  • Parque del Retiro 1.9 mi

Madrid Travel Guide

Learn about Madrid on KAYAK

Getting Around

Madrid Barajas 6.1 mi
Madrid-Nuevos Ministerios 1.3 mi
Madrid-Recoletos 1.6 mi

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