Hotel Puerta America

Hotel Puerta America

Avenida de America, 41 or, Madrid, Spain
+34 917 445 400
$98
Cheapest

rate per night

8.5
Great

based on 5,227 reviews

Hotel Puerta America
Thu 10/28
Fri 10/29
ProviderNightly total
Agoda.com$98
FINDHOTEL$99
Expedia$110

About Hotel Puerta America

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Featuring an outdoor pool, Hotel Puerta America provides unique rooms close to Santiago Bernabeu Stadium. It is also ideally situated within a 10-minute walk of Avenida de America Metro Station.

This 5-star hotel offers free Wi-Fi, valet parking and 24-hour room service. Staff are available 24 hours a day and can book tours and tickets. Also available on-site are a car rental desk, babysitting/child services and a concierge.

This luxury hotel offers rooms with an en suite bathroom, air conditioning and a TV. They are all soundproofed and include a mini bar, slippers and an in-room safe.

Each morning, guests can wake up to breakfast at The Observatory or Karrara Terrasse. Guests can also enjoy a drink at Marmo Bar.

Madrid-Barajas Airport is around a 15-minute drive from Hotel Puerta America and Diego de Leon Metro Station is within walking distance. Museo del Prado, Royal Palace of Madrid and Plaza de Oriente are also a short car ride away.

Photos of Hotel Puerta America

Rooms available at Hotel Puerta America

Thu 10/28
Fri 10/29
Show deals with
Standard Rooms($114 - $154)
Standard room
bed type unknown
bed type unknown
Agoda.com

$114/night

$114 totalAgoda.com
bed type unknown
bed type unknown
Stayforlong

$117/night

$117 totalStayforlong
bed type unknown
bed type unknown
lastminute.com

$124/night

$124 totallastminute.com
Double Rooms($167)
Double room
bed type unknown
bed type unknown
Agoda.com

$167/night

$167 totalAgoda.com
Deluxe Rooms($98 - $141)
Deluxe room
bed type unknown
bed type unknown
Agoda.com

$98/night

$98 totalAgoda.com
bed type unknown
bed type unknown
FINDHOTEL

$99/night

$99 totalFINDHOTEL
bed type unknown
bed type unknown
Expedia

$110/night

$110 totalExpedia

Amenities at Hotel Puerta America

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business center
  • Flat-screen TV

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Wedding services
  • Ticket service
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk

General

  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • Newspapers
  • VIP room facilities
  • Storage available

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • No smoking
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned

Parking and transportation

  • Parking
  • Long-term parking (surcharge)
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Library
  • Shared lounge/TV area
  • Cable or satellite TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Gift shop
  • Shops (on site)
  • Night club

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care

Fitness

  • Fitness center

Pool

  • Outdoor pool

Reviews of Hotel Puerta America

8.5
GreatBased on 5227 verified guest reviews
8.4Families
8.5Friends
8.5Couples
8.3Solo

Pros +
Cons -

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Newest first
P
9.7 Excellent

Cons:There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!

K
9.1 Excellent
Pros:The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!
A
5.1 Passable
Pros:The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

Cons:While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

M
3.7 Poor

Cons:Amateur front desk staff and missing informations

A
10.0 Excellent
Pros:Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.
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Location

Avenida de America, 41 or, Madrid

What's nearby

  • Las Ventas0.7 mi
  • Museum of Lazaro Galdiano0.9 mi
  • Museo Sorolla1.2 mi
  • Puerta de Alcala1.7 mi
  • Plaza de Cibeles1.9 mi
  • Parque del Retiro1.9 mi
  • Palacio de Cristal2 mi
  • Museo Naval2 mi
  • Museo Thyssen-Bornemisza2.1 mi
  • Museo del Prado2.2 mi
  • El Oso y el Madroño2.4 mi
  • Puerta del Sol2.4 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Hotel Puerta America

  • Hotel Puerta America is located at Avenida de America, 41 or in Chamartin, 2.5 miles from the center of Madrid. Las Ventas is the closest landmark to Hotel Puerta America.

  • Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Puerta America.

  • Yes, Hotel Puerta America offers free Wi-Fi.

  • No, Hotel Puerta America does not offer free parking.

  • No, Hotel Puerta America does not offer free airport shuttle service.

  • Hotel Puerta America is 6.1 miles from Madrid Barajas.

  • Yes, Hotel Puerta America has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

8.2

Distance to city center

2.5 mi

Location rating

7.7

Nearest Airport

Madrid Barajas

Distance to airport

6.1 mi