Good to know
|Distance to city center||0.9 mi|
|Nearest Airport||Kuala Lumpur Intl|
|Distance to airport||53.7 mi|
|"Nice place with reasonable price."||(in 95 reviews)|
|"Next to main shopping malls."||(in 5 reviews)|
|"Clean rooms and friendly staffs"||(in 33 reviews)|
|"No lift and room too small."||(in 27 reviews)|
|"No lift and room too small."||(in 18 reviews)|
Time of year
Show reviews that mention
|bed is hard||in 12 reviews|
|bring your luggage||in 15 reviews|
|car park||in 40 reviews|
|clean and neat||in 8 reviews|
|dataran pahlawan||in 56 reviews|
|facing the main road||in 13 reviews|
|good service||in 29 reviews|
|great location||in 130 reviews|
|jockey||in 7 reviews|
|key cards||in 4 reviews|
|near shopping||in 6 reviews|
|nice staff||in 55 reviews|
|room lift||in 70 reviews|
|room was small||in 67 reviews|
|soap toothbrush||in 2 reviews|
|value for money||in 13 reviews|
|water heater||in 6 reviews|
Jogger services nice And room seems good
Keep hearing sound from behind room
the beds were quite new and towels, hairdryer, kettle were provided. There was also a water cooler upstairs for us to refill our bottles (as kettle was dirty to use). The staff were friendly and helpful, and we also managed to leave our bagguage at the luggage room after we checked out. The hotel location was also near the places I wanted to go (dataran & mahkota)
The toilet was alittle smaller than expected and there was this ‘card’ that stated the channels that you can watch on tv but when I tuned to the channels it stated that they weren’t in ‘my’ subscription (tho I didn’t rly stay at this place just for the tv channels, but was alil disappointed~)
Location is quite good, not too far, still at walking distances from the town centre, very close to Mahkota Medical Centre as a good hotel for people wanting to do Medical Check Up at this hospital. A clean and modern room, quiet and OK.
This was the bad experience. The hotel charged me a Refundable DEPOSIT using my Credit Card. They said that the deposit charge was "open charge" and will be refunded when I do check out. What had happened was the front staff said they have refunded me when I checked out, and she said the money now is the issue between me and the banks, however I never received my money yet since I left the hotel 14 days ago. So, the first issue, how do I know which one the dishonest party, the hotel, or the banks, since I have not received my money back. Secondly, instead charging using credit card, they can nicely ask guests to pay the deposit by cash (it is only MYR 50) as the other option, and pay back in cash when the guest check out. So, this is the "grey area" of not refunding the money that should be back to the owner, because of using complicated credit card rules, charge first, then refunded back through two banks involvements (Malaysia and NZ Bank), and incured two steps of exchange rates conversion, unacceptable practice, as you guests are not Malaysian residents using solely MYR.
Clean room and beds, good lighting and air-conditioning.
No mini bar. No need to have any drink supplies and empty would be nice to have. No elevator need to walkup, not good for older folks.
Toilet is dirty and some light is not working.
With a stay at Fenix Inn in Malacca City (Taman Melaka Raya), you'll be steps from Hatten Square and 7 minutes by foot from A Famosa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 766 reviews
Things to Know
- Friendly service
- Great shopping
Policies vary by room type and provider.
Reviews about Fenix Inn
Most Popular Landmarks
- Hatten Square 163 yd
- Mahkota Parade Shopping Mall 412 yd
- Dataran Pahlawan Melaka Megamall 426 yd
- A Famosa 0.3 mi
- St Paul's Church 0.4 mi
- Red Square 0.5 mi
|Malacca Batu Berendum||5.1 mi|
|Kuala Lumpur Intl||53.7 mi|
|Kuala Lumpur Sentral||76.1 mi|