Fenix Inn

156 Jalan Taman Melaka Raya, Malacca 75000, Malaysia
+60 6281 5511

Cheapest
rate per night

8.2

Excellent
based on 766 reviews
Fenix Inn - Malacca, Malaysia
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Check-out
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+60 6281 5511

Good to know

Distance to city center 0.9 mi
Location rating 9.8
Nearest Airport Kuala Lumpur Intl
Distance to airport 53.7 mi

Rooms

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Reviews

Pros

Cons

Traveler rating

89
105
23
7
0

Time of year

Traveler type

Show reviews that mention

+
bed is hard in 12 reviews
bring your luggage in 15 reviews
car park in 40 reviews
clean and neat in 8 reviews
dataran pahlawan in 56 reviews
facing the main road in 13 reviews
good service in 29 reviews
great location in 130 reviews
jockey in 7 reviews
key cards in 4 reviews
near shopping in 6 reviews
nice staff in 55 reviews
room lift in 70 reviews
room was small in 67 reviews
soap toothbrush in 2 reviews
value for money in 13 reviews
water heater in 6 reviews
  • Excellent
    Sep 2019
    8.8

    Jogger services nice And room seems good

    Keep hearing sound from behind room

  • Good
    Aug 2019
    6.7

    the beds were quite new and towels, hairdryer, kettle were provided. There was also a water cooler upstairs for us to refill our bottles (as kettle was dirty to use). The staff were friendly and helpful, and we also managed to leave our bagguage at the luggage room after we checked out. The hotel location was also near the places I wanted to go (dataran & mahkota)

    The toilet was alittle smaller than expected and there was this ‘card’ that stated the channels that you can watch on tv but when I tuned to the channels it stated that they weren’t in ‘my’ subscription (tho I didn’t rly stay at this place just for the tv channels, but was alil disappointed~)

  • Good
    Aug 2019
    6.3

    Location is quite good, not too far, still at walking distances from the town centre, very close to Mahkota Medical Centre as a good hotel for people wanting to do Medical Check Up at this hospital. A clean and modern room, quiet and OK.

    This was the bad experience. The hotel charged me a Refundable DEPOSIT using my Credit Card. They said that the deposit charge was "open charge" and will be refunded when I do check out. What had happened was the front staff said they have refunded me when I checked out, and she said the money now is the issue between me and the banks, however I never received my money yet since I left the hotel 14 days ago. So, the first issue, how do I know which one the dishonest party, the hotel, or the banks, since I have not received my money back. Secondly, instead charging using credit card, they can nicely ask guests to pay the deposit by cash (it is only MYR 50) as the other option, and pay back in cash when the guest check out. So, this is the "grey area" of not refunding the money that should be back to the owner, because of using complicated credit card rules, charge first, then refunded back through two banks involvements (Malaysia and NZ Bank), and incured two steps of exchange rates conversion, unacceptable practice, as you guests are not Malaysian residents using solely MYR.

  • Excellent
    Aug 2019
    10.0

    Clean room and beds, good lighting and air-conditioning.

    No mini bar. No need to have any drink supplies and empty would be nice to have. No elevator need to walkup, not good for older folks.

  • Okay
    Aug 2019
    5.0

    Good location.

    Toilet is dirty and some light is not working.

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About

Overview

With a stay at Fenix Inn in Malacca City (Taman Melaka Raya), you'll be steps from Hatten Square and 7 minutes by foot from A Famosa. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 766 reviews

9.8

Location

9.0

Food

3.2

Amenities

2.4

WiFi

Things to Know

  • Friendly service
  • Great shopping

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Business center
Internet
Concierge service
Laundry service
Room service
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Storage available
Laundry facilities
No smoking
Hairdryer
Cable or satellite TV
Pets not allowed
Free valet parking
ATM on-site

Photos

Fenix Inn - Malacca - Bedroom All Photos (17)
Fenix Inn - Malacca - Bedroom Bedroom (7)
Fenix Inn - Malacca - Front desk Front desk (2)
Fenix Inn - Malacca - Hallway Hallway (2)
Fenix Inn - Malacca - Kitchen Kitchen (1)

Location

Most Popular Landmarks

  • Hatten Square 163 yd
  • Mahkota Parade Shopping Mall 412 yd
  • Dataran Pahlawan Melaka Megamall 426 yd
  • A Famosa 0.3 mi
  • St Paul's Church 0.4 mi
  • Red Square 0.5 mi

Getting Around

Malacca Batu Berendum 5.1 mi
Kuala Lumpur Intl 53.7 mi
Kuala Lumpur Sentral 76.1 mi

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