Find Cheap Flights on Malaysia Airlines

Pros: Pleasant steward

Cons: Delayed and waste time at Jakarta airport

Cons: No onboard entertainment

Malaysian Airlines changed my seat without informing me

Cons: They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline

An ordinary operation with 1.5 hrs delay

Pros: Nothing special

Cons: At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..

Fight delay with very poor information

Pros: Crew on board did their best.

Cons: Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

Check in way too long

Pros: Friendly check in staff, thingking with the customer for aeat options.

Cons: A very long queue, while only 2 counters were open.