Pros: Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent.
Cons: Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints.
Sep 11, 2016
MAS Service is Excellent
Pros: The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable.
Cons: Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge.
Sep 10, 2016
Pros: Direct Flight
Cons: Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid.
The air con continually leaking throughout the journey.
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