Pros: Crew and staff are friendly enough. They seem to do their best with whatever is available to them.
Cons: The Boeing 737 fleet is old and does not have any decent in-flight entertainment options. Without any announcement, the airline changed its policy on 01 Jan 2016 to NOT provide alcohol on "regional" flights. OK for economy class as a cost-cutting measure, but apply this to business class passengers means alienating high-paying, high-revenue, high-profit margin customers! This is ridiculous and although I am sympathetic to the recent issues surrounding the airline and have previously supported its turnaround plan, I hope the airline goes bankrupt. That seems to be the only way these people learn how to properly run and manage an airline.