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The staff was great!!! The smoking
Staff courtesy and efficiency, great swimming pool complex, food plenty and of reasonable quality. Lounge and common areas climate control (air conditioning was available only in rooms and dinning areas), needs refurbishment in many areas, as most facilities are quite old, room service is an issue.
beach is not prepared as hotels facilities, a lot of rocks, only few beach umbrellas
Great value for the bucks -- overall awesome! I read a few negative reviews regarding the resort's rocky beach, but we found the rocks no hinderance and enjoyed it all the same. I also read that there weren't many other venues around, but we found that beachside boardwalk and other venues (behind/next to resort) there to be delightful. A truly wonderful holiday--many thanks!!
The room was clean . The wait staff was very efficient. They don't turn the air conditioning on until June regardless of the weather. The temperature in our room was in the 80's. The food was very average and should be warmer.
front desk staff was terrible.
there were activities thru out the day for children and adults; also evening activity for children and adults. kids LOVED it!
Staff execllent, food varied, good quality and plentiful. Great pools for all the family. Nice quiet location, great for families with kids as everything was close. Rooms a little small for a family and need renovation. The animation team were ok, but could have been a little better esp. the evening show.
Lots of space, good swimming pools, all-inclusive Worn-off, noisy and crowded, poor catering
Location- close to nice town Chania, but in the same time isolated from the street croud. Entertaiment was applicable for all generations. Sometimes, food was not tasty!
The staff is friendly very much. The rooms are quite big. The pool is very pleasant and except for a short not deep area 2.8m deep. To swim in it is very good activity. The restaurant and reception building is situated in front of the pool, and the buildings of all rooms stand very close to them. If you demand something the staff help you right away. The internet access is operating but sometimes the connection is broken in the hotel and the whole village area too. The food service and the cook woman both are good but may be the variety of foods may be larger. This hotel is a wonderful starting place to travel around the whole Hania and Rethimno prefectures. The only not so good thing the little expensive breakfast fee. In Rethimno in an elegant restaurant anybody can get a large continental breakfast for 5€.
staff were very friendly and helpful, prices of food items served was very reasonable the music played at the pool area was too loud
Bianca, the receptionist. She was delightful. We stayed at the hotel during a petrol strike and she was very understanding and helpful. Out of the way with very little else around the area. Long way from Plateneas.
Size of 2bed appt and quiet location on beach
The staff were invariably friendly and helpful. The ppol was always clean and it was very close to the beach. It was very remote and a warning that it would be difficult without personal transport would have been very helpful. Although we didn't eat dinner in the hotel, the buffet food looked very unappetising and overpriced. The hotel was incredibly difficult to find at 11pm with appallingly inadequate sign; we drove past it 3 times without seeing it.
It was quiet and exellent swimming pool and benks and the rooms very nice. no
We were at Asterion in the last week of season and practically had the hotel to ourselves! The people at Asterion were very friendly & polite & helpful! Thank you! Please heat the pool!
good and clean environment, pleasant swimming pool, good food and large servings at hotel restaurant, spacy rooms, attentive to the rooms by the cleaners Stinginess in toilet paper, nasty smell around the garden- dirty beach by the hotel
It is very close to the most awesome beaches in Crete. The hotel is relatively new (newest wing is 3 years old) and in very good shape with very good facilities. Room service was cleaning every day except Sundays. In total a very good hotel experience. If the hotel owners want the place to get more popular they should invest a little on the renovation of the beach. Even though it was clean the rough pebbles are not very family friendly.
Wonderful hotel. Very clean with a great staff (family owned and very friendly and helpful). All marble interiors and great large pool with a complete bar serving both drinks and food. Restaurant off to the side of the pool catty corner to the bar. Internet service available and a workout room. On main street of Meleme (easy to find) and close to the beach. All in all---good value for Euro dollar. Great base for exploring western Crete.
Two persons stayed in an 1BR flat for 5 nights. I liked the village and the position of the hotel which offers excellent accessibility to Chania and all other attractions and beaches of the area. Also the flat was spacious and bright. But, these are the only positive comments. 1. Over 20 years old central air-conditioning system with floor units, low performance, extremeley noisy, with vertical piping between the floors that gives home and access into the room to huge cockroaches (the worst problem). 2. Too many mosquitos, no way to open any window in the evening. An old grille that was fitted outside the blinds of the bathroom window, to protect from mosquitos etc., was destroyed and not replaced. 3. Stayed five nights and no change of towels or linen. 4. There was no warm water in the night or early morning, seemed to run out late in the evening. 5. Parking places very limited for the size of the hotel, three in front of the entrance and six in the underground garage (need to get out in reverse .!!!)
The hotel is clean, easy to reach, stuff friendly and helpful, close to the bus station. Apartments are spacious. Not enough parking places for a number of rooms. The internet was not working (which wasn't caused by hotel).
The people at the hotel was friendly. The room was very big and nice, convinient fridge and even though we stayed a very short time it was nice. There is a parking at the hotel which was convenient. Our room was above the pool and we could not sleep in the evening, very noisy. There was quite a lot of ants in our room.This hotel is good for people who want to stay at the same place and enjoy the pool.
Nice location, good rooms and pool area. Excelent food. Friendly and helpful staff. We were there for 16 days and I hope that we will have the chance to do the same next year since we didn't manage to visit all the places of Western Creta that we planed to.
Cleanliness, location, helpful staff It would be nice if the kitchen was equipped with a kettle and toaster.
The Futura hotel is only a 25 minute bus ride from Chania; a great place to relax by the beautiful pool or a short walk to the beach. The hotel also has an excellent restaurant and bar and the owners' hospitality is amazing. The rooms were modern and very clean and even an enclosed shower. We liked everything
location of room near pool and restaurant too many steps on footpath
The staff were exceptional. Incredibly polite and extremely helpful. I would definitely recommend this hotel and would stay there again.
Excellent host, extremely helpful without being pushy. Very nice surroundings. Nice rooms.
Stayed 4 nights. Sheets and towels changed once. Beds very uncomfortable (springs and only 5 inches high). Our sheets had a few tiny holes (old cigarette burns?) and so did the other party staying with us. Someone else's old filthy towel left in other parties room after cleaning. Towels on arrival and replaced ones had old stains on them. Not the kind of place you would want to hang around. Just ok if you have a hire car and can go out for the day.
that it was close to the beach; beautifully set out and the people who ran it absolutely gorgeous!!
The pool, the breakfastplace, the kindness of the staff
Friendly, clean and good value for money. Traditional style pension
Swimming Pool, Flexibility, Hospitality Room Cleaning Rota, Lack of Meal Services
nice and friendley staff
The price of the room and the friendliness of the owners and the room was lovely.It was very clean and was cleaned often,the pool was really nice and enjoyed my time there very much.
Very good value for money, very nice host, nice greeck style decoration
Very friendly welcome; pleasant surroundings; basic, traditional Greek rooms; good value for money; sheets and towels changed and room cleaned even though we only stayed 5 days; lots of information available about the area; lovely family atmosphere. Close to Chania for sightseeing. No
The hotel has the ideal location as it is situated directly on an endless sandy beach, the rooms are very spacious, comfortable and clean. The staff is also very kind and helpful. We loved waking up late and being served our breakfast while enjoying the view over the Mediterranean! To sum up, it was a wonderful holiday experience and we would strongly recommend the Caretta Beach!
The location of Caretta Beach is excellent and facilities are good considering the moderate price. The 2-room apartment we got is very spacious with 2 toilets and a big balcony that has a great view. The hotel staffs are very friendly and customer minded; there is a nice and cosy atmosphere. We really enjoyed our 5 days stay there. It would be even better, if the hotel could provide beach towel to the guest. The swimming pool could be better cleaned.
Pleasant, helpful staff. Clean rooms and grounds. Beautiful setting on the beach. Better than expected food at the pool bar. Convenient access to more touristic services within 10 minutes drive. Walk to many local restaurants yet hotel itself is quiet and peaceful Beach was windy and pebbly.