Hotel Sogo Malate

The staff are very accommodating and friendly, and the supervisor in reception is very friendly and helpful. The hotel manager and front desk staff are also friendly and supportive, providing excellent customer service.

The hotel's facilities are clean and comfortable, and the room was spotlessly clean with daily housekeeping. However, some guests mentioned noticeable cigarette smoke in the hallway and rooms.

The hotel offers a restaurant, dining room, and a coffee shop. Guests mentioned that the food is worth the price and that the staff are accommodating for food orders, even during late hours.

The hotel is spacious and good for families with young children, providing a comfortable and affordable stay. However, some guests noted that the walls may not be soundproof, affecting noise levels.

The hotel provides spacious parking, making it convenient for guests with vehicles. Additionally, the hotel has a 24-hour front desk and offers flexible check-in and check-out times.

Some guests mentioned that noise from the hallway was audible in their rooms, so consider requesting a room away from high-traffic areas for a quieter stay.

Guests were pleasantly surprised by the free upgrade to Regency rooms, which are spacious and come with additional amenities like a bathtub. Consider inquiring about this option during booking.

The hotel offers a variety of room options, including theme rooms, which may not be visible on booking platforms. Upon arrival, inquire about available room upgrades for a more tailored experience.

If sensitive to cigarette smoke, it's advisable to specify a non-smoking room preference during the booking process to ensure a comfortable stay.

Some guests noted that soundproofing could be improved, so packing earplugs may be beneficial for light sleepers or those sensitive to noise.

Take advantage of the hotel's flexible check-in and check-out policy, especially if arriving late or departing at odd hours, to maximize the value of your stay.

While the hotel has a restaurant and coffee shop, guests recommended venturing to nearby 7-11, bars, and restaurants for a wider variety of dining choices.

The hotel offers theme rooms not always visible on booking platforms, so consider asking about these unique options for a more memorable stay.

Guests noted that the TV in the room had limited channels, so if in-room entertainment is important, consider bringing additional entertainment options.

October is highlighted as the high season, so if planning a visit during this time, it's advisable to book in advance to secure preferred room options.