Pros (+) Breakfast had a nice variety and was all very good.
Cons (-) An okay hotel. Other than the great breakfast, nothing stands out on the positive or negative end.
4 stars
Makati Palace Hotel
No.5011 P Burgos St Corner Caceres, Manila 1200, Philippines
Manila, Philippines
See location+63 288 990 344Photos of Makati Palace Hotel
Overview
Featuring an outdoor pool and a sauna, Makati Palace Hotel is situated in Makati City and is a short walk from The Gramercy Residences. It features a gym, as well as a beauty centre, an express check-in and check-out feature and valet parking.
Makati Palace has recently undergone refurbishment and offers a 24-hour reception, an airport shuttle and a car rental desk. The on-site spa and wellness center provides a variety of treatments and a chance to relax.
Rooms at Makati Palace are equipped with refrigerators, microwaves and CD players.
The on-site restaurant is open for lunch and dinner each day, offering a pleasant dining experience close to the rooms and everything Makati Palace Hotel has on offer. In the evening, guests are invited to enjoy a drink in the cozy lounge bar. Guests can also try one of the many bars and restaurants in the vicinity.
Makati Palace Hotel is within a half-an-hour walk of Ayala MRT Station and Dela Rosa Railway Station. The World Centre and One Roxas Triangle are within walking a distance.
Latest deals for Makati Palace Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Makati Palace Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Basics
- Free Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Dining
- Electric kettle
- Microwave
- Kitchenware
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee shop
- Dining area
- Dining table
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Lowered sink
- Non-feather pillow
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Sauna
- Pool
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Makati Palace Hotel
7.1
Good
1604 verified ratings
Wonderful
407
Very good
335
Good
180
Okay
204
Fair
128
Mediocre
143
Poor
207
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, citing issues such as dirty rooms, bad smells, and pests. The service has also been criticized, particularly at the reception, where staff were seen as unhelpful and uninformed. However, many guests appreciated the hotel's location, noting its convenience and proximity to various attractions.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
6 reviews
6.9 out of 10
4 reviews
All reviews
Pros (+) The location is great near multiple bars & restaurants and there's a mall in walking distance
Cons (-) I had problems with the Wi-Fi in multiple occasions but nothing that they didn't fix
Pros (+) Nice size room, good price for the area, close to all the action. Good staff, nice to have a restaurant, and many more nearby. Good front desk, decent room service.
Cons (-) At the price I paid, no complaints.
Cons (-) Missed my flight and could not get a refund ...
Pros (+) Had descent room service food selection
Cons (-) Bad service. Stay away from this hotel. They put me in P1-5 on the 29th floor as all other Kayak bookings. The room was not like website photos at all. With mold everywhere and a Tube TV from the 80s you will also be trying to call the front desk on the phone - except that didn't work either. What a horrible experience. This place felt like one of the sleazy hotels you see on TV in the dark alley ...
Read more
Pros (+) Good location , close to nightlife and not too far from shopping malls
Cons (-) In need of renovation, could really do with spending money on it,
Pros (+) Great staff. Very helpful. Thank you!
Cons (-) N/A
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms at Makati Palace Hotel?
Some guests have reported issues with cleanliness, such as roaches in the room and a smelly parking area. However, other guests have mentioned that the rooms are clean and spacious.
What amenities does Makati Palace Hotel offer for families?
Makati Palace Hotel offers a child pool, making it suitable for families with kids. Some guests have mentioned that their kids enjoyed the amenities, especially the pool.
Is the hotel staff at Makati Palace Hotel helpful and friendly?
Many guests have praised the helpful and friendly staff at Makati Palace Hotel, particularly the security, front desk, and housekeeping staff.
What are the best times to visit Makati Palace Hotel?
The high season at Makati Palace Hotel is in June, while the low season is in September. It's advisable to plan your visit accordingly to avoid peak times.
How is the quality of the beds at Makati Palace Hotel?
Some guests have expressed concerns about the quality of the mattresses, describing them as old, lumpy, and lacking cushion. However, others have not mentioned any issues with the beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported encountering roaches in their rooms, so it might be wise to inquire about the hotel's pest control measures and consider requesting a newly renovated room to minimize this issue.
Be Mindful of the Location
The hotel is situated in a lively area, but some guests mentioned that it is close to the red light district, so it's worth considering this aspect when booking, especially for families.
Check Wi-Fi Reliability
Several guests mentioned issues with the Wi-Fi, particularly for business travelers, so it may be beneficial to have a backup plan for internet access if needed.
Take Advantage of Nearby Attractions
The hotel is within walking distance of various attractions, including museums, shopping centers, and entertainment venues, providing plenty of options for leisure activities.
Plan for Early Check-in
Some guests experienced challenges with early check-in, so it's advisable to confirm the hotel's policy in advance and plan accordingly.
Be Aware of Elevator Issues
Several guests noted that the elevators were slow or out of service, so allowing extra time for using the elevators could help avoid any inconvenience.
Consider the Hotel's Value for Money
Despite some maintenance and cleanliness issues, many guests found the hotel to be a good middle ground in terms of price and overall experience, making it a reasonable choice for budget-conscious travelers.
Take Note of Nearby Amenities
The hotel is conveniently located near convenience stores, eateries, and shopping malls, providing easy access to essential amenities and services.
Be Prepared for Noise
Some guests mentioned noise from the surrounding area, so it may be helpful to pack earplugs if sensitive to sound disturbances.
Inquire About Room Services
While some guests mentioned a lack of room service, it's advisable to confirm the current availability of this service if it is an essential requirement for your stay.
Location
No.5011 P Burgos St Corner Caceres, Manila 1200
What's nearby
- Makati Stock Exchange Center0.7 mi
- Greenbelt Chapel0.9 mi
- Bangko Sentral ng Pilipinas2.7 mi
- Cultural Center of the Philippines2.9 mi
- Robinson's Place3.1 mi
- University of the Philippines Manila3.1 mi
- Roxas Boulevard3.1 mi
- Malacañang Palace3.2 mi
- National Library of the Philippines3.6 mi
- SM Mall of Asia3.7 mi
- Rizal Park3.7 mi
- Baluarte de San Andres3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Makati Palace Hotel
Low season | March |
|---|---|
High season | October |
Average price (weeknight) | $37 |
Average price (weekend night) | $42 |
When to book a room at Makati Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Makati Palace Hotel
FAQs when booking at Makati Palace Hotel
Nearby hotels and places to stay
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See most recommended stays in ManilaGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Manila Ninoy Aquino Intl |
Distance to airport | 4.3 mi |
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