Pros (+) Nothing to say
Cons (-) Waiting for escalator for very long time, it was ridiculous
3 stars
The Exchange Regency Residence Hotel
Exchange Road Corner Meralco Avenue, Manila 1605, Philippines
Manila, Philippines
See location+63 253 129 999Photos of The Exchange Regency Residence Hotel
Overview
Family-friendly Pasig hotel in Ortigas Center with 2 restaurants Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers. This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center. Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for The Exchange Regency Residence Hotel
Amenities at The Exchange Regency Residence Hotel
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Child pool
- Parking
- ATM on-site
- Increased accessibility
- Game room
- Air-conditioned
- Elevator
Accessibility and suitability
- Increased accessibility
- Elevator
Things to do
- Game room
- Pool table
Services and conveniences
- Conference rooms
- ATM on-site
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Workspace
- Desk
Dining
- Bar/Lounge
Health and safety
- Daily housekeeping
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of The Exchange Regency Residence Hotel
7.0
Good
1045 verified ratings
Wonderful
239
Very good
142
Good
224
Okay
134
Fair
123
Mediocre
88
Poor
95
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, especially for business travel, but many expressed dissatisfaction with the service and cleanliness. Issues such as unhelpful staff, lack of amenities, and cleanliness problems like cockroaches were frequently mentioned. While some guests enjoyed their stay and found the staff accommodating, the overall sentiment leans towards needing significant improvements in service and hygiene.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
4 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an infinity pool, spa, hot tub, indoor and outdoor pools, sauna, steam room, game room, pool table, fitness center, and a child pool, providing a wide range of options for relaxation and recreation.
What practical information should I know about parking?
The hotel provides parking and an airport shuttle for a surcharge, ensuring convenient transportation options for guests.
What can I expect from the hotel's dining options?
The hotel features a bar/lounge, coffee shop, and dining table, offering a variety of choices for guests to enjoy their meals and beverages.
When is the best time to visit the hotel?
The hotel experiences low season in September and high season in February, providing guests with the opportunity to plan their visit based on their preferences and the hotel's seasonal dynamics.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for its clean and well-maintained rooms, with some mentioning the noticeable cleanliness of the rooms and the facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended rooms with a balcony facing the fountain for spectacular views.
Consider Bringing Your Own Electric Kettle
Some guests mentioned that the hotel does not provide electric kettles in the rooms, so bringing your own might be convenient.
Check Room Cleanliness
Several guests reported issues with cleanliness, including bedbugs and cockroaches, so it's advisable to thoroughly check the room upon arrival.
Explore Nearby Attractions
The hotel's proximity to business districts and various museums makes it convenient for both business and leisure travelers to explore the area.
Request for Room Upgrades
A few guests mentioned that they received room upgrades without asking, so it might be worth requesting an upgrade during check-in.
Be Mindful of Noise Levels
Some guests noted that the rooms can be noisy, especially those facing the street, so consider requesting a quieter room if noise is a concern.
Verify Amenities Availability
Some guests mentioned that certain amenities, such as the pool and sauna, may not always be available or may have limited access, so it's advisable to check availability beforehand.
Consider Bringing Toiletries
A few guests mentioned issues with the provided toiletries, so bringing your own toiletries might be a good idea.
Check for Room Renovations
While some guests appreciated the renovated rooms, others noted that the rooms need updating, so it's advisable to inquire about the room's condition before booking.
Verify Reservation Details
In a rare case, a guest reported a mix-up with room reservations, so it's important to double-check reservation details and confirmations to avoid any inconvenience.
Location
Exchange Road Corner Meralco Avenue, Manila 1605
What's nearby
- Makati Stock Exchange Center3.3 mi
- Greenbelt Chapel3.5 mi
- Malacañang Palace4.7 mi
- University of Santo Tomas5.2 mi
- University of the Philippines Manila5.2 mi
- Bangko Sentral ng Pilipinas5.2 mi
- Robinson's Place5.3 mi
- Quiapo Church5.4 mi
- Roxas Boulevard5.5 mi
- Cultural Center of the Philippines5.5 mi
- National Library of the Philippines5.6 mi
- Baluarte de San Andres5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Exchange Regency Residence Hotel
Low season | April |
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High season | September |
Average price (weeknight) | $38 |
When to book a room at The Exchange Regency Residence Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Exchange Regency Residence Hotel
FAQs when booking at The Exchange Regency Residence Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in ManilaGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 5.5 mi |
Nearest Airport | Manila Ninoy Aquino Intl |
Distance to airport | 6.7 mi |