Overview

The Heritage Hotel Manila

Roxas Boulevard cor edsa Pasay City, Manila 1300, Philippines
+63 2854 8888

$73+

Overall guest ratings

7.5/10 Good
Based on 4,137 reviews

Review highlights

  • 9.2
  • 8.1
  • 4.6
  • 4.1

Good to know

  • Great shopping
  • Good access to airport

Nearby

    Show all

    About

    Set at the crossroads of Roxas Boulevard and just minutes away from domestic and international airports, the Heritage Hotel Manila is a five-star deluxe Manila hotel.

    Less More
    The Heritage Hotel Manila

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 4,610 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      8.2 "City centre within easy reach, said 82%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
      8.3 "Hotel security was great, thought 83%."
      7.5 "Housekeeping was great, according to 75%."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      2.9 "71% found the grounds unpleasant."
      4.0 "60% didn't like the architecture."
    • 4.1 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.6 "Bar is not good."
      2.9 "71% said beverages were too expensive."
      2.0 "Bar service was unacceptable, according to 80%."
    • 3.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 1,659 reviews
    • 9.1 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
      7.3 "Great parking, according to 73%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
      7.3 "Housekeeping was great, according to 73%."
      8.3 "Hotel security was great, thought 83%."
    • 7.1 "Good breakfast."
    • 5.2 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.1 "Rooms are ok."
    • 5.0 "Average cleanliness."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.1 "Bar is not good."
    • 3.7 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 1,014 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      7.3 "Housekeeping was great, according to 73%."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.2 "Food is average."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      1.9 "81% had problems with the shower."
    • 4.4 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 875 reviews
    • 9.1 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
    • 7.1 "High value."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
    • 4.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 1,060 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      8.6 "Hotel security was great, thought 86%."
      7.7 "Housekeeping was great, according to 77%."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 3.9 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.4 "Bar is not good."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    fairly close to the airport
    shuttle from the hotel
    heritage hotel
    queen bed room
    told queen bed
    asia
    airport and mall
    dated and showing
    pleasant attitude
    drop off point
    location is good
    large shopping mall
    great food drink
    different selections
    poor signal
    road from the mall
    peso
    More

    Photos
    Map

    Map

    Close