Overview

The Heritage Hotel Manila

Roxas Boulevard cor edsa Pasay City, Manila 1300, Philippines
+63 2854 8888

$76+

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Rates

Overall guest ratings

7.3/10 Good
Based on 5,926 reviews
See all reviews

Review highlights

  • 9.3
  • 8.4
  • 6.3
  • 4.8

Good to know

  • Friendly service
  • Great shopping
  • Good access to airport

Nearby

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 5,926 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
    • 5.7 "Rooms are ok."
    • 4.8 "Bad amenities."
    • 4.1 "Internet is poor."
    • 3.4 "Vibe wasn't good."
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    Overall Rating

    7.5 Good
    Based on 2,311 reviews
    • 9.3 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% liked the proximity to shopping."
      9.3 "93% enjoyed the restaurants & bars nearby."
      8.3 "Great parking, according to 83%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      8.2 "Hotel security was great, thought 82%."
      8.4 "Housekeeping was great, according to 84%."
      9.1 "91% said the concierge service was amazing."
    • 6.3 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.9 "Average value."
      5.3 "53% thought it was adequately priced."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 1,007 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% were happy with the shuttle service."
      8.4 "Housekeeping was great, according to 84%."
      9.5 "95% said the concierge service was amazing."
      8.7 "Hotel security was great, thought 87%."
    • 6.6 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.4 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.9 "81% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall Rating

    7.1 Good
    Based on 1,066 reviews
    • 9.3 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      8.7 "Housekeeping was great, according to 87%."
      8.7 "Hotel security was great, thought 87%."
    • 7.8 "High value."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.1 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 1,540 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.6 "Hotel security was great, thought 86%."
      9.1 "91% were happy with the shuttle service."
      8.6 "Housekeeping was great, according to 86%."
    • 5.9 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.0 "Average amenities."
      1.5 "85% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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