Pros (+) Staff and service was great
Cons (-) The 2 rooms we stayed in were not clean and have a moldy scent. The carpets were stained and the bathroom needs to be fixed.
4 stars
The Heritage Hotel Manila
Roxas Boulevard Corner Edsa Po Box 454 Pasay City Metro, Manila 1300, Philippines
Manila, Philippines
See location+63 288 548 888Photos of The Heritage Hotel Manila
Overview
Situated within walking distance of Taft Avenue MRT Station, The Heritage Hotel Manila offers guests a convenient base when in Pasay City. It provides complimentary Wi-Fi, an outdoor pool and a sauna.
There are a variety of amenities at the hotel that guests can enjoy, such as 24-hour room service, a ballroom and a spa and wellness center. There is also free private parking on site for guests travelling with a car. The hotel also features a well-equipped gym.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. They all offer slippers, a refrigerator and bottled water.
The Heritage Hotel Manila features a conveniently located café where guests can unwind with a drink before discovering the surrounding area. Riviera Café offers international options and is open for lunch, afternoon tea and dinner. Guests can also relax with a drink at Lobby Lounge.
The Heritage Hotel Manila is within walking distance of Mall of Asia Arena and SM Mall of Asia. Rizal Park and Ortigas Center can be easily reached by car.
Latest deals for The Heritage Hotel Manila
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Heritage Hotel Manila
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Accessible parking
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Things to do
- Bicycle rental
- Casino
- Evening entertainment
- Pool table
Health and safety
- Daily housekeeping
- 24-hour security
- Guest accommodation is disinfected between stays
- Safe
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Family friendly
- Child pool
- Kids meals
Fitness
- Fitness center
Reviews of The Heritage Hotel Manila
8.1
Very good
4518 verified ratings
Wonderful
1839
Very good
972
Good
708
Okay
403
Fair
283
Mediocre
153
Poor
160
Summary of reviews
Guests say
Guests have mixed feelings about the hotel, with many noting issues related to cleanliness and the aging facilities. However, the room sizes are generally appreciated, and breakfast offerings are considered decent by some. The location is convenient, but the overall condition of the hotel leaves room for improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
32 reviews
8.6 out of 10
2 reviews
7.5 out of 10
10 reviews
All reviews
Pros (+) Room are clean, close to the airport, fee shuttle service to the mall.
Cons (-) None
Pros (+) Near eating outlets and the Mall of Asia.
Cons (-) Hotel should look into cleanliness. Saw cockroaches in the bathroom. Also safe box did not work. And this is in a delux room.
Cons (-) The hotel is on a busy street. The windows are not sound proved. A bit noisy from the traffic noise
Pros (+) I like the staffs, helpful and respectful. Pleasant and professional. Mon, is his name . The one that cleans my room, he's done superb job cleaning. But everyone is to me is A + if I have to grade it. I stayed there for 24 days and everyone is nice from Room cleaners, to the front desk, gym, restaurant, concierge, doorman/woman, bell boys. I hope I didn't leave anyone out. All awesome, pleasant at...
Cons (-) The structure needs to be redone specially the bathroom. Needs to take care of ants infestation. Change in room carpet will help.
Read more
Pros (+) Will never stay again...I had a great time on my 1st visit and terrible on my last stay
Cons (-) Front desk is not very friendly and doesn't care about the customer
Pros (+) I enjoyed the location of the hotel, the staff was friendly.
Cons (-) The Internet was sketchy, I had to keep calling down for a password, sometimes every couple of minutes. More often than not the call to the hotel operator went unanswered.
Pros (+) Breakfast was always fun, many different selections available. The staff was excellent, always giving advice when asked.
Cons (-) No ATM on site and casino no longer in operation.
Pros (+) Staff was very helpful but the rooms were really old. Carpet was really old and the room has a very strong musty smell.
Cons (-) Staff was great!
Pros (+) Quality accommodation for the price./ Staff were excellent. Room was very good.
Cons (-) Hot water was not the best.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at The Heritage Hotel Manila?
The hotel offers a variety of dining options, including international cuisine at Riviera Café and a relaxing drink at Lobby Lounge. Guests have praised the breakfast and room service, while some have mentioned slow coffee and water service during peak times.
How is the cleanliness at The Heritage Hotel Manila?
Guests have generally found the rooms to be clean, but there have been some concerns about the cleanliness of the bathroom and carpet. However, the staff has been commended for their efforts in maintaining a clean environment.
What are the best times to visit The Heritage Hotel Manila?
The hotel is conveniently located near Mall of Asia and the airport, making it a great choice for travelers. However, some guests have mentioned hearing renovations during their stay, so it may be worth checking for any ongoing work before booking.
How are the beds at The Heritage Hotel Manila?
The hotel provides rooms with comfortable beds, although some guests have mentioned that the beddings may not have been replaced or were too old. Overall, the spacious rooms and bathrooms have been appreciated by guests.
Is parking available at The Heritage Hotel Manila?
The hotel offers free private parking for guests traveling with a car, providing convenience and peace of mind for those arriving by car. Additionally, the location is described as great and easy to access for various activities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to and from SM Mall of Asia, making it convenient for shopping and strolling along the bay area.
Consider the Noise Level
Some guests noted that the location can be a bit noisy at night, so light sleepers may want to pack earplugs or request a room away from potential sources of noise.
Utilize the Free Shuttle to Nearby Attractions
Guests appreciated the hotel's free shuttle service to Mall of Asia, providing easy access to shopping and entertainment.
Check for Room Cleanliness
While some guests praised the clean rooms, others mentioned issues with cleanliness, such as dirty carpets and unclean bathrooms. It's advisable to check the room upon arrival and report any issues to the staff.
Be Mindful of the Hotel's Age
Several guests mentioned that the hotel is a bit old, so those expecting a modern facility may need to adjust their expectations. However, many appreciated the well-maintained condition despite its age.
Take Advantage of the Hotel's Location
Guests highlighted the hotel's strategic location, providing easy access to shopping malls, LRT/MRT stations, and the airport, making it convenient for travelers.
Consider Room Upgrades
Some guests were upgraded to spacious junior suites, indicating that it may be worth inquiring about potential upgrades for a more comfortable stay.
Be Aware of Potential Noise
Due to its location, some guests noted that the hotel can be a bit noisy at night. Light sleepers may want to consider this and prepare accordingly.
Appreciate the Old-School Charm
Despite being an older hotel, guests enjoyed the vintage charm, spacious rooms, and friendly staff, making it a unique and enjoyable experience.
Location
Roxas Boulevard Corner Edsa Po Box 454 Pasay City Metro, Manila 1300
What's nearby
- SM Mall of Asia0.7 mi
- Cultural Center of the Philippines1.6 mi
- Bangko Sentral ng Pilipinas1.7 mi
- Greenbelt Chapel2.2 mi
- Roxas Boulevard2.3 mi
- Makati Stock Exchange Center2.4 mi
- Robinson's Place2.7 mi
- University of the Philippines Manila2.8 mi
- National Library of the Philippines3.2 mi
- Manila Ocean Park3.2 mi
- Rizal Park3.3 mi
- Baluarte de San Andres3.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Heritage Hotel Manila
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $78 |
Average price (weekend night) | $71 |
When to book a room at The Heritage Hotel Manila
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Heritage Hotel Manila
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Value for money | 8.2 |
|---|---|
Distance to city center | 4.5 mi |
Nearest Airport | Manila Ninoy Aquino Intl |
Distance to airport | 2.3 mi |