The Westin Changbaishan Resort

The hotel offers ski-in/ski-out access, a spa and wellness center, and a water park, providing guests with a range of activities and relaxation options during their stay.

Yes, the hotel offers free parking and a free airport shuttle, making it convenient for guests to arrive and explore the nearby attractions.

While some guests have mentioned slow service and cleanliness issues in the breakfast restaurant, the hotel offers a variety of dining options including a restaurant, snack bar, and the option for food to be delivered to guest accommodation.

Guests can expect a range of services including room service, concierge service, and a 24-hour front desk. However, some guests have mentioned concerns about the efficiency and training of the service staff.

The hotel's ski equipment rental and ski pass vendor make it an ideal destination for winter sports enthusiasts. However, guests should be aware of potential issues with ski rental availability and the location's convenience for skiing.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ski park comes highly recommended.

Some guests reported issues with room readiness and the check-in process. It may be beneficial to confirm room availability and readiness in advance to avoid inconvenience.

The hotel is conveniently located near several attractions, including Changbai Mountain, Changbai Mountain Museum, and Changbai Shan Nature Reserve. Consider planning a visit to these attractions during your stay.

Several guests noted challenges with communication in English with the hotel staff. It may be helpful to have a translation app or basic knowledge of Mandarin for smoother interactions.

Some guests expressed dissatisfaction with the service quality, particularly in relation to the front desk and restaurant. It may be beneficial to manage expectations regarding service and communicate any issues promptly to the management.

While the hotel offers dining options, some guests experienced slow service at the restaurant and bar. Considering dining alternatives in the nearby area could be a good idea.

The hotel offers ski equipment rental on-site, but some guests experienced delays in obtaining ski passes. It may be helpful to confirm the availability of ski equipment and passes in advance.

The hotel provides a free airport shuttle and parking. Guests arriving by air may find the shuttle service convenient, while those driving should inquire about parking availability.

Given the hotel's location near ski areas, it's important to consider seasonal factors such as snow conditions and peak travel times when planning a visit.

Some guests mentioned issues with room amenities and service. Clearly communicating preferences and expectations during the booking process may help ensure a more satisfactory stay.