Hotel Uthgra Sasso

The spa is wonderful. The rooms were well appointed and the art work is lovely.

The shower, despite the fact that they had a mat was incredible slippery. I nearly fell twice. And the manger at the front desk was very snarky. We have now stayed here three times and when we asked him to explain a charge, he was very curt and not at all helpful. As repeat guests I would expect more courteous and respectful services. His staff were wonderful, he however was not.