Ensana Hvezda - Imperial

The spa treatments at Ensana Hvezda - Imperial are very well organized, providing a pleasant and relaxing experience for guests.

Guests can expect great food and a welcoming staff at the restaurant, contributing to a pleasant dining experience.

Some guests have mentioned that the room temperature can be an issue, with reports of heating being broken and difficult to adjust.

The architecture and the standard of the rooms at Ensana Hvezda - Imperial are outstanding, providing a unique and historical vibe for guests.

Some guests have found navigating the wellness facilities and services to be cumbersome, and have expressed a desire for better information and more approachable staff.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the forest comes highly recommended.

Guests appreciated the access to all spa centers of the four hotels through inner tunnels. Ensure to explore the Roman Baths and swimming facilities for a relaxing experience.

Some guests experienced longer wait times at the reception. Consider checking in during off-peak hours to avoid potential delays.

Some guests found it challenging to understand and book wellness services. It's advisable to seek detailed information about available services to enhance the spa experience.

A few guests reported issues with room temperature control. Before settling in, ensure that the heating can be adjusted to your comfort.

Note that parking may not be free, as mentioned by some guests. Factor this into your travel budget if you plan to drive to the hotel.

The hotel's location next to the forest and its proximity to attractions like Marienbad Museum and the Singing Fountain make it an ideal base for exploration. Take time to discover the nearby sights.

Guests appreciated the quality of food and welcoming staff at the hotel's restaurant. Consider trying the restaurant for a pleasant dining experience during your stay.

Some guests expressed a desire for better information about available services. It's advisable to inquire about all available facilities and services to make the most of your stay.

Note that the pool was closed for a week, as mentioned by some guests. If access to specific amenities like the pool is important to you, consider checking for any seasonal closures before booking.