Marianske Lazne Hotels

central in the city, friendly people, helpful staff

The hotel is very well located, the rooms and wc are big, and some of them have balcony. None of the hotel employees on weekend speak a word of english and don't make any effort to try to understand who doesn´'t knows german, the only foreign language they know. I'm still waiting to te extra pillow I've asked in my arrival. The week employees have a small notions of english and are very nice. If you don't speek german and don't have any sense of adventure better choose another hotel

Spa procedures based on doctor's examination, friendly and helpful staff both at the hotel and at the spa centre It would have been nice to have shower gel replenished without specifically asking for it.

silense

The pool was great and kids loved to go there in afternoon. The apartment rooms are nice, clean and comfortable, location is great, you have two major super markets very close and the view to forest is fantastic. very peaceful place. Hotel restaurant had not much good food and the prices for the food are unreasonable. There is not enough parking space for the cars.

i went to agricola for useing masage,spa & healthy center of hotel but unfortunatly there is no service on weekend all staff couldn't speak english therefore i had many problem

The location is excellent, very quiet and comfortable, and still not far from the center of the city. Nice and clean apartments. I did not like that the bath towels were changed only after four days! We stayed exactly four days, so we had to use the same towels!

Prime location within walking distance to all sights, grand architecture and furnishing Breakfast service not very attentive, some items on the buffet needing more frequent refills, especially bread. Several technical problems all over the place would need a fix.

Staff were very friendly & helpful

The service and general attitude of the staff was excellent. The Orea Group of hotels's policy of quoting the room price in Euros and then charging its customers an inflated exchange rate for conversion into local currency (26.4 rather than the official 24.1) is little short of theft. The result of this policy is that we ended up paying over 7 euros a night more than we were quoted on the Booking website (72 as opposed to 65 euros). This practice was not explained by the hotel until after I queried the bill and I have no doubt that thousands of customers had paid their bills in good faith without noticing the overcharging. I sincerely hope that potential customers and Booking.com will boycott all Orea hotels until this deceitful ploicy of overcharging is reversed.

situated just in the town centre

We liked the relaxed atmosphere and the efficient, helpful and friendly staff. Our en-suite room was light and airy with a comfortable bed and good facilities. Breakfast was always nicely presented with a good choice available. The Scottish Bar in the basement has a pleasant and relaxing atmosphere, a good place to wind down in the evenings. Importantly, no sounds from the bar intrude into the bedroom areas. This is a basic pension hotel which easily met all our requirements without being extravagant. We would have no hesitation in both staying at the hotel again and recommending it to others. The parking facilities are a little restricted and could possibly be difficult during busy periods.

the balcony no ability of telefon