Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Excellent breakfast."
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 10.0 "100% said thereception staff was great ." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.3 "Amenities are good."8.6 "86% thought the
building was wonderful ." 7.8 "78% found thegrounds to be nice ." 8.3 "83%loved the terrace ." -
8.1 "Pool is good."
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5.2 "Rooms are ok."
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4.7 "Value below average."
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3.8 "Not very comfortable."2.1 "79% didn't like the
uncomfortable beds ." 2.6 "74% saidrooms were small ." -
0.0 "Disappointing internet connection."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.6 "Excellent breakfast."
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9.4 "Terrific location."
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8.3 "Amenities are good."8.5 "85% thought the
building was wonderful ." 7.9 "79% found thegrounds to be nice ." -
7.9 "Good pool."
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5.7 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." -
4.0 "Not very comfortable."3.0 "70% said
rooms were small ." 2.7 "73% didn't like theuncomfortable beds ."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.7 "Terrific location."
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9.7 "Excellent breakfast."
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7.9 "Tasty food."
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5.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.7review from
On the plus - the team is very friendly and the transfers I arranged trough the hotel were perfect. Hassle free experience. Location is good, close to the main square. Also: from reading some feedback here I did not expect much from breakfast, but I enjoyed it every day. No cold-cuts or cheese, but always something hot, fresh bread, fabulous juice and great coffee. Unfortunately also some minor points, due to which I would hesitate to book this particular riad again; Making sure I did not have the room without a window (as read on here) I sent an email asking for this. The reply was that the room I booked for sure had a window. Upon arrival it turned out to be a stained-glass windownì (so no view) in the bathroom. The room I had was extremely small and the bed was horrible. a/c was right above the head of the bed, so you wake up with a cold. The bathroom was terrible. Mold everywhere in the shower and a dirty mold- stained shower curtain in front of it. The room has a wooden panel door that closes with a padlock. Steep stairs, hard to go up and down with luggage.So, don't book the Haute Jardin room
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8.0review from
lovely, friendly, helpful staff. Centrally located and a beautiful riad
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7.0review from
The staff were extremely helpful with everything and friendly with it.
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4.0review from
Helpful staff and view from roof terrace. Our room was very small, smelly and windowless
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8.0review from
Welcoming, helpful staff. Beautiful Riad with a definite wow factor in a peaceful setting, just a few steps from the hustle and bustle of Marrakech centre. We had room 307 - it has a private terrace, well worth the price. This Riad is a must for any visit here. 10 out of 10
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6.4review from
The Riad was a completely new experience. Beautiful inside an oasis of tranquility. Being woken up every morning at 5.30am by the nearby mosque and then 6pm by the birds chirping.
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7.2review from
The staff were very friendly, and always happy to help. Our room was cleaned quickly and efficiently whenever we went out. The shower broke and was fixed within the hour. The room was a little small, but we soon grew to love it's cosy charm!
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6.4review from
Excellent staff, very friendly and helpful. Very convenient location, Rooftop pool very welcome. Great atmoshere. Our room (basic) was very small. Larger rooms may be a better choice.
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7.2review from
Excellent service, friendy staff, beautiful Riad. The pool just adds that little bit extra, superb after a hot days walking in the Souks!
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8.0review from
The staff were so welcoming and helpful, particularly Nadija. It was such a great experience to stay in an old Riad which was so comfortable and has been so well modernised.The location was great, tucked away from the main streets but still in the middle of it all. It was our 20th wedding anniversary and when we returned to our hotel room there were roses and champagne waiting for us- wonderful!
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8.0review from
lovely, friendly, helpful staff. Centrally located and a beautiful riad
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8.0review from
Welcoming, helpful staff. Beautiful Riad with a definite wow factor in a peaceful setting, just a few steps from the hustle and bustle of Marrakech centre. We had room 307 - it has a private terrace, well worth the price. This Riad is a must for any visit here. 10 out of 10
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8.0review from
The staff were so welcoming and helpful, particularly Nadija. It was such a great experience to stay in an old Riad which was so comfortable and has been so well modernised.The location was great, tucked away from the main streets but still in the middle of it all. It was our 20th wedding anniversary and when we returned to our hotel room there were roses and champagne waiting for us- wonderful!
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7.0review from
The staff were extremely helpful with everything and friendly with it.
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7.2review from
The staff were very friendly, and always happy to help. Our room was cleaned quickly and efficiently whenever we went out. The shower broke and was fixed within the hour. The room was a little small, but we soon grew to love it's cosy charm!
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7.2review from
Excellent service, friendy staff, beautiful Riad. The pool just adds that little bit extra, superb after a hot days walking in the Souks!
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3.7review from
On the plus - the team is very friendly and the transfers I arranged trough the hotel were perfect. Hassle free experience. Location is good, close to the main square. Also: from reading some feedback here I did not expect much from breakfast, but I enjoyed it every day. No cold-cuts or cheese, but always something hot, fresh bread, fabulous juice and great coffee. Unfortunately also some minor points, due to which I would hesitate to book this particular riad again; Making sure I did not have the room without a window (as read on here) I sent an email asking for this. The reply was that the room I booked for sure had a window. Upon arrival it turned out to be a stained-glass windownì (so no view) in the bathroom. The room I had was extremely small and the bed was horrible. a/c was right above the head of the bed, so you wake up with a cold. The bathroom was terrible. Mold everywhere in the shower and a dirty mold- stained shower curtain in front of it. The room has a wooden panel door that closes with a padlock. Steep stairs, hard to go up and down with luggage.So, don't book the Haute Jardin room
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4.0review from
Helpful staff and view from roof terrace. Our room was very small, smelly and windowless
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6.4review from
The Riad was a completely new experience. Beautiful inside an oasis of tranquility. Being woken up every morning at 5.30am by the nearby mosque and then 6pm by the birds chirping.
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6.4review from
Excellent staff, very friendly and helpful. Very convenient location, Rooftop pool very welcome. Great atmoshere. Our room (basic) was very small. Larger rooms may be a better choice.
