General
Basics
Dining
Services and conveniences
Bathroom
Things to do
Laundry
Bedroom
Accessibility and suitability
Family friendly
Pool and spa
Media and entertainment
Outdoor
Workspace
Parking and transportation
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including an indoor pool, rooftop pool, and massage services. Additionally, guests can enjoy the shared lounge/TV area, game room, and beauty salon.
Is the hotel well-suited for families with children?
Yes, the hotel is family-friendly, offering services such as babysitting or child care, cribs, children's high chair, and kids meals. Additionally, there are books, DVDs, and music for children available.
What practical services does the hotel provide for guests?
Guests can benefit from car rental, wake-up service, concierge service, currency exchange, and room service. The hotel also offers a tour desk and 24-hour front desk for added convenience.
How is the cleanliness of the hotel maintained?
The hotel ensures cleanliness with daily housekeeping, professional cleaning companies, and disinfection of guest accommodations between stays. Additionally, there are laundry facilities and ironing services available.
What can guests expect from the hotel's staff and customer service?
The staff is known for their exceptional hospitality, friendliness, and helpfulness. Guests have praised the staff for being accommodating, kind, and always ready to assist with any needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the inner courtyard comes highly recommended.
Take Advantage of the Helpful Staff
Many guests praised the staff for being friendly and accommodating. Don't hesitate to seek their assistance, whether it's for navigating the narrow streets or arranging day excursions.
Be Mindful of Late Night Arrivals
A few guests advised against arriving late at night due to the difficulty in finding the property, especially in the absence of clear signposting. Consider arriving during daylight hours if possible.
Consider the Location
While the hotel's central location within the Medina was appreciated by many, some guests found it challenging to locate. It's advisable to familiarize yourself with the area or arrange for the hotel's assistance in guiding you to the property.
Check Room Amenities
Some guests mentioned that the rooms were a little dark, so if natural light is important to you, consider inquiring about the available lighting in the rooms before making a reservation.
Plan for Airport Transfers
If you're arriving by air, consider arranging for the hotel's airport shuttle service for added convenience, as the location can be tricky to find, especially for first-time visitors to Marrakech.
Enjoy the Rooftop Terrace
Guests appreciated the beautiful rooftop terrace as a peaceful escape from the bustling Medina. Consider spending some time there to relax and take in the views.
Be Prepared for Unique Access
Due to the hotel's location in the Medina, guests should be aware that access to the property may involve navigating narrow alleyways and stairs. Consider packing light for ease of movement.
Embrace the Authentic Experience
Some guests noted that the hotel's location down a typical, winding alley added to the charm of their stay. Embrace the authentic Moroccan experience and enjoy the unique surroundings.
Communicate Your Needs
If you have specific requirements, such as a room with a TV or a fridge, it's advisable to communicate these to the hotel in advance to ensure a comfortable stay.
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
|---|
Low season | High season | Average price (weekend night) |
|---|---|---|
May | May | $89 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 0.0 mi | Marrakech Menara | 3.2 mi |
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