Pros (+) Very friendly staff
Cons (-) Noisy neighbors
5 stars
Savoy Le Grand Hotel Marrakech
Avenue de la Ménara BP 528, Marrakech, Marrakech 40000, Morocco
Marrakech, Morocco
See location+212 524 351 000Photos of Savoy Le Grand Hotel Marrakech
Overview
Savoy Le Grand Hotel offers 4-star accommodation, as well as a Jacuzzi, a sauna and an indoor pool. It is located a 15-minute drive from Marrakech-Menara Airport and an airport transfer is available for guests.
A wide range of personalized services are available for guests of Savoy Le Grand Hotel, such as babysitting/child services, a car rental desk and valet parking. Staff are available 24 hours a day and can book tours and tickets.
All the rooms at the hotel provide a mini bar, plus all the necessities for an enjoyable stay.
Guests of the hotel can enjoy the in-house bar, conveniently based for socializing in the evening. Meals can also be enjoyed on the restaurant's open terrace.
Savoy Le Grand Hotel is surrounded by the area's popular sightseeing attractions, including Casino de Marrakech and Palais des Congres, which are a short walk away. Guests can also easily visit attractions nearby, including Jemaa el-Fnaa, Koutoubia Mosque and Agdal Gardens.
Latest deals for Savoy Le Grand Hotel Marrakech
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Savoy Le Grand Hotel Marrakech
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Accessibility and suitability
- Entire unit located on ground floor
- Lowered sink
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Coffee machine
- Dining area
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Things to do
- Evening entertainment
- Beauty salon
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Savoy Le Grand Hotel Marrakech
8.7
Very good
5719 verified ratings
Wonderful
2932
Very good
947
Good
646
Okay
352
Fair
331
Mediocre
158
Poor
358
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with several highlighting significant service issues, including unhelpful staff and poor communication. Cleanliness was also a concern for some, while many appreciated the hotel's good location and amenities like the pool. Overall, while there are positives, the service and cleanliness detracted from the experience for several guests.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
1588 reviews
8.3 out of 10
38 reviews
10 out of 10
1 review
9.1 out of 10
3 reviews
All reviews
Pros (+) This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.
Cons (-) Noise can be heard from next room, walls need more insulation.
Pros (+) This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.
Cons (-) I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel. Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and snack bar. Additionally, guests can enjoy complimentary breakfast and request special diet menus if needed.
Are there any concerns about the hotel's customer service?
Some guests have expressed concerns about the customer service, mentioning instances of poor response to emails, slow service, and issues with staff efficiency. However, many guests have also praised the friendly and helpful staff.
What are the hotel's unique amenities?
The hotel features an indoor pool, outdoor pool, spa, hot tub, sauna, fitness center, and evening entertainment. Additionally, guests can enjoy the convenience of an ATM on-site and a business center.
How is the cleanliness of the hotel?
Guests have generally praised the cleanliness of the hotel, with some mentioning the beautiful environment, clean rooms, and good view. However, a few guests have raised concerns about outdated rooms and noises from the hallway.
What are the best times to visit the hotel?
The hotel experiences low season in January and high season in May. Visitors can take advantage of the excellent location and facilities, including an indoor swimming pool and proximity to popular attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Location
The hotel's central location makes it easy to access most attractions. Guests appreciated the proximity to the airport, Jamaa el Fna, and other popular sights.
Consider Room Noise
Some guests noted that the rooms facing the pools can be noisy, especially at night. If you're a light sleeper, it might be best to request a room away from the pool area.
Be Mindful of Room Service
While some guests praised the room service, others reported issues with delays and cleanliness. It's advisable to manage expectations when ordering room service.
Explore Nearby Dining Options
Guests enjoyed the variety of food choices at the hotel's restaurants. However, some also recommended exploring dining options in the nearby shopping center for a change of scenery.
Check Spa and Gym Hours
Several guests mentioned that the spa, gym, and other facilities closed early, which was disappointing for those wanting to enjoy these amenities later in the evening.
Engage with the Staff
Many guests highlighted the friendly and helpful nature of the staff. Engaging with them for recommendations and assistance can enhance your overall experience.
Be Cautious with Taxis
Some guests warned about overcharging by taxis arranged by the hotel's door staff. It's advisable to be aware of the standard taxi rates in Marrakech to avoid overpaying.
Manage Expectations for Facilities
While the hotel offers various facilities, such as pools and saunas, some guests found certain amenities to be underwhelming or not fully operational. It's best to manage expectations for these facilities.
Consider Language Barriers
A few guests mentioned challenges with language proficiency among the staff. Being patient and understanding in communication can help alleviate any potential issues.
Location
Avenue de la Ménara BP 528, Marrakech, Marrakech 40000
What's nearby
- Menara Gardens0.7 mi
- Le Grand Casino de la Mamounia0.7 mi
- Jardins el Harti0.9 mi
- Royal Palace1 mi
- Mosquée de la Koutoubia1 mi
- Marrakech Railway Station1.1 mi
- Bab Agnaou1.1 mi
- Saadian Tombs1.2 mi
- Jamaa el Fna1.3 mi
- El Badi Palace1.3 mi
- Bahia Palace1.5 mi
- Almoravid Koubba1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 40000HT0981
Essential information about Savoy Le Grand Hotel Marrakech
Low season | July |
|---|---|
High season | April |
Average price (weeknight) | $562 |
Average price (weekend night) | $219 |
When to book a room at Savoy Le Grand Hotel Marrakech
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Savoy Le Grand Hotel Marrakech
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Value for money | 8.4 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Marrakech Menara |
Distance to airport | 1.8 mi |