Savoy Le Grand Hotel Marrakech

The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and snack bar. Additionally, guests can enjoy complimentary breakfast and request special diet menus if needed.

Some guests have expressed concerns about the customer service, mentioning instances of poor response to emails, slow service, and issues with staff efficiency. However, many guests have also praised the friendly and helpful staff.

The hotel features an indoor pool, outdoor pool, spa, hot tub, sauna, fitness center, and evening entertainment. Additionally, guests can enjoy the convenience of an ATM on-site and a business center.

Guests have generally praised the cleanliness of the hotel, with some mentioning the beautiful environment, clean rooms, and good view. However, a few guests have raised concerns about outdated rooms and noises from the hallway.

The hotel experiences low season in January and high season in May. Visitors can take advantage of the excellent location and facilities, including an indoor swimming pool and proximity to popular attractions.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's central location makes it easy to access most attractions. Guests appreciated the proximity to the airport, Jamaa el Fna, and other popular sights.

Some guests noted that the rooms facing the pools can be noisy, especially at night. If you're a light sleeper, it might be best to request a room away from the pool area.

While some guests praised the room service, others reported issues with delays and cleanliness. It's advisable to manage expectations when ordering room service.

Guests enjoyed the variety of food choices at the hotel's restaurants. However, some also recommended exploring dining options in the nearby shopping center for a change of scenery.

Several guests mentioned that the spa, gym, and other facilities closed early, which was disappointing for those wanting to enjoy these amenities later in the evening.

Many guests highlighted the friendly and helpful nature of the staff. Engaging with them for recommendations and assistance can enhance your overall experience.

Some guests warned about overcharging by taxis arranged by the hotel's door staff. It's advisable to be aware of the standard taxi rates in Marrakech to avoid overpaying.

While the hotel offers various facilities, such as pools and saunas, some guests found certain amenities to be underwhelming or not fully operational. It's best to manage expectations for these facilities.

A few guests mentioned challenges with language proficiency among the staff. Being patient and understanding in communication can help alleviate any potential issues.