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All of the staff were very friendly and helpful especially considering our very limited Italian. They also let us use the bicycles at the hotel and arranged a taxi to pick us up from Trapani airport and back again as we had no hire car. The bar never seemed to be open and it would have been nice to relax in the hotel bar at the end of the evening. We had a very spacious room for 3 but for a large group in such a room more storage furniture would have been good. Also it was quite far from the beach and defintely not within walking distance.
Its excellent location, it was easy to find and had its own parking facilities. You dould walk straight out of the hotel in to the historical centre. Having a room with a frosted window, felt very inclosed.
Very friendly and helpful staff
Lovely hotel, good facilities and friendly, helpful staff
Great bed, large room with wonderful bath, quiet, a/c worked great complicated to get to due to narrow streets and pedestrian streets
The location was great we have asked for non-smoking rooms. They gave us their best rooms which are smoking room...so we asked to change..I wonder why the best rooms are for smokers..
Excellent,friendly staff and a clean very comfortable room
Very nice hotel, perfect A/C in the absolut centre of Marsala. Perfect services of highest standard, good and various breakfest. We did really like the stay in hotel and would recomend it to everybody! sometimes less powerfull wi-fi, limited English language capacity of some staff, lack of a closet in the rooms.
great service, great bed no
The hotel is in the centre of the city. The staff was nice and helpful. The breakfast could be better. Also, the wireless connection was very poor, merely could open webpages on my laptop with it. There is however a desktop computer on the ground floor with a very good internet speed.
comfortable stay in an atmospheric hotel. Expensive bar. No snacks. No breakfast or alternative if leaving for an early flight. No airport shuttle - taxis very expensive.
The ambience and facilities provided were top notch. I can't believe that it is only rated as a three star hotel. It would have been helpful if the hotel had provided some information/maps of the local area.
The staff - Gianni the barman/porter was amazing!!! Couldn't do enough to help.Terrace was great. The double bed was actually 2 singles - uncomfortable!
Everything but the price. Our room was claustrophobic, only a high window. Ask for one with a terrace.
Privacy and security. Beautiful garden and fabulous breakfast on the terrace. Romantic location and excellent rooms.
Excellent hotel, very helpful, friendly and professional staff, perfect location in the centre of the historic area. Absolutely nothing, looking forward to going back there!
Excellent small hotel in the middle of the town. Stylish bar and beautiful garden. Helpful staff. Nicely decorated rooms and big bathrooms.
it was a beautiful hotel with friendly staff when i phoned to let them know we were on our way, they failed to let us know that there was a fiesta in town. therefore access to the town centre & hotel carmine was severely restricted
This was a beautiful hotel in the center of Marsala,Sicily. The location was perfect with lots of great restaurants in the area and onsite parking. The hotel staff were very helpful;rooms and atmosphere of the hotel were beautiful and the breakfast in the morning was quite good.I would recommend a stay here to everyone as it really is a gem!
the hotel was marvellous and the staff extremely helpful such a relaxing atmosphere that we did not stay longer