Hacienda Puerta del Cielo Eco Lodge & Spa

The food at Hacienda Puerta Del Cielo Ecolodge & Spa has been described as amazing and with options for non-meat eaters. Guests have praised the quality of the food during their stay.

Hacienda Puerta Del Cielo Ecolodge & Spa offers fabulous location for complete relaxation, exceptional views across to the volcanoes, and a very nice swimming pool. The property also provides tours to neighboring villages and a walk to the lagoon.

The staff, particularly Francisco, has been described as very friendly, helpful, and top-notch. Guests have appreciated the exceptional service provided by the personnel.

Guests have mentioned that the rooms are comfy, with big beds and nice tubs. The property also ensures that guest accommodations are disinfected between stays and sealed after cleaning.

The high season at Hacienda Puerta Del Cielo Ecolodge & Spa is in April, offering an ideal time to experience the exceptional location and amenities. However, September is considered the low season.

Consider booking a room with a view, as several guests praised the spectacular views of the volcanoes and lagoon from the rooms and balconies.

Keep in mind that the hotel is located in a remote area, so it's advisable to follow the owner's directions instead of relying solely on GPS for navigation.

Guests appreciated the friendly and helpful staff, particularly highlighting the exceptional service provided by Francisco, the host.

If organizing your own transport, be aware that the road to the hotel can be rough, especially for inexperienced drivers, but guests found the journey worthwhile for the stunning views and amenities at the property.

While some guests praised the amazing food, others expressed disappointment, so it may be helpful to inquire about the available dining options and menus to ensure they align with your preferences.

Note that the hotel is situated in an isolated spot with limited nearby activities, so consider bringing along entertainment or planning excursions in advance if desired.

Some guests experienced challenges with communication and obtaining directions to the hotel, so it's recommended to confirm all necessary details ahead of time.

A few guests felt that the price they paid was not justified by the overall experience, so it's advisable to carefully consider the offered amenities and services in relation to the cost.

Be prepared for the off-road location and the potential challenges it presents, especially if arriving when the hotel is closed, as experienced by some guests.

Enjoy the wonderful pool and spa facilities, as many guests praised these amenities along with the beautiful views and kind personnel.