Several guests highly recommend booking a room with a balcony facing the lake or the volcano for a spectacular and memorable experience.
Some guests mentioned encountering mosquitoes both inside and outside the rooms, so it might be helpful to bring along some mosquito repellent for added comfort.
The hotel offers good facilities for self-catering, but it's advisable to check the kitchen amenities beforehand, as some guests found the cookware to be insufficient.
A few guests experienced communication challenges due to the staff's limited English proficiency, so it might be helpful to have a translation app or basic Spanish phrases handy.
Some guests reported issues with hot water availability, so it's advisable to confirm this aspect before booking, especially if traveling during cooler months.
While the hotel offers an airport shuttle service, some guests found it to be relatively expensive. It might be worth exploring alternative transportation options for cost-effectiveness.
A few guests mentioned encountering loud noises in the morning, so light sleepers may want to pack earplugs for a peaceful rest.
If access to the pool is an important factor, it's advisable to confirm the availability and working condition of the pool, as some guests reported issues with pool functionality.
While the hotel offers room service, guests also noted the presence of decent restaurants within walking distance, providing additional dining choices.
Despite its proximity to the main road, the hotel offers a rural ambiance, providing a unique and tranquil atmosphere for guests to enjoy.
