Hotel Santika Mataram
Photos of Hotel Santika Mataram
Overview
Amenities at Hotel Santika Mataram
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Window
- Seating area
- Slippers
- Sofa
- Telephone
- City view
- Pool view
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Child pool
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hotel Santika Mataram
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Hotel Santika Mataram offers a wide variety of international and local dishes, with many choices and delicious options.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about the cleanliness of the rooms, such as stained sheets, clogged bathroom drains, and dirty bathroom walls and floors. It's important for the hotel to address these issues to ensure a comfortable stay for all guests.
What are the highlights of the hotel's location?
The hotel's location in the heart of Mataram provides easy access to government offices and is a good starting point to explore the local food scene. However, some guests have noted that the hotel is a bit far from the beaches.
How is the staff's friendliness and helpfulness?
The staff at Hotel Santika Mataram are known for being hospitable, helpful, and friendly, providing nice services and creating a modern and pleasant atmosphere for guests.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about the hotel's amenities, including the lack of alcohol service, slow internet, and issues with the cleanliness and maintenance of the rooms. It's important for the hotel to address these concerns to enhance the overall guest experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or pool comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in January, which is the low season, to enjoy a more peaceful experience.
Explore Mount Rinjani
The hotel is located near Mount Rinjani, making it a great base for those interested in trekking or exploring the area.
Be Mindful of Noise
Some guests reported noise disturbances, so light sleepers may want to consider bringing earplugs or requesting a quieter room location.
Check Room Amenities
Before booking, ensure that the room meets your specific requirements, as some guests encountered issues with room cleanliness and facilities such as the bathroom and air conditioning.
Be Cautious with Drivers
If booking a driver through the hotel, exercise caution, as some guests reported uncomfortable experiences with their drivers.
Consider Nearby Dining Options
The hotel's central location makes it convenient for exploring local dining options in Mataram, offering a chance to experience authentic Indonesian cuisine.
Plan for High Season
If planning a visit in February, the high season, consider making reservations in advance to secure preferred room types and avoid any booking issues.
Be Aware of Wi-Fi Limitations
Some guests experienced issues with the hotel's Wi-Fi, so it may be helpful to have alternative internet access available during your stay.
Check for Renovations
Some guests noted that the hotel showed signs of aging and would benefit from refurbishments, so it may be worth inquiring about any ongoing renovations before booking.
Location
What's nearby
- Mount Rinjani25 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Santika Mataram
FAQs when booking at Hotel Santika Mataram
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MataramMost recommended
See most recommended stays in MataramGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Praya Lombok Intl |
Distance to airport | 16.8 mi |