Sunwood Hotel Arianz Mataram

The common pros mentioned in the reviews are the amazing location, very good staff, clean and nice rooms, and delicious breakfast.

Yes, some guests mentioned concerns about the cleanliness, such as stinky old rooms, dirty bed sheets, bad smell in the toilet, and unclean breakfast items.

Yes, the hotel's location is convenient for exploring the city, as it is close to the city park with hawker foods, near the Islamic center, and near shopping centers.

The hotel offers practical amenities such as an ATM on-site, ticket service, business center, room service, free parking, and laundry facilities.

The best time to visit the hotel is during the low season in April or the high season in June.

Several guests mentioned the amazing city view and sunset from the rooms, especially those facing the park. Consider requesting a room with a balcony for a more enjoyable experience.

Some guests reported being upgraded to better rooms, so it might be worth inquiring about the possibility of an upgrade upon arrival.

The hotel's location near the city park offers easy access to a variety of local street foods, providing a convenient and authentic dining experience.

Some guests noted that the hotel can get noisy, especially during events, so light sleepers may want to consider this when booking.

Guests have mentioned that the hotel accommodated early check-ins, so if you arrive ahead of schedule, it's worth asking about the possibility.

The hotel provides a free water dispenser on each floor, allowing guests to refill their bottles, which is not only convenient but also helps reduce plastic waste.

Guests appreciated the hotel's spa, gym, and pool facilities, which provided a relaxing retreat after a day of exploring the city.

Some guests enjoyed the garden view from their rooms, providing a peaceful and scenic backdrop for their stay.

As the hotel is located near Mount Rinjani, it might be beneficial to consider visiting during the low season in April to avoid crowds and potentially secure better rates.

While some guests were satisfied with the laundry service, others experienced issues. It may be helpful to inquire about the service and its pricing before using it.