Pros (+) The employees at this hotel are extremely helpful and cheerful. They made my stay very welcoming.
Cons (-) Nothing
3 stars
Southern Cross Inn Matsumoto
Photos of Southern Cross Inn Matsumoto
Overview
Hotel with a 24-hour front desk, a short walk to Matsumoto Castle Self parking, a microwave in a common area, and a business center are available at this hotel. WiFi in public areas is free. Additionally, free use of bicycles, a 24-hour front desk, and free newspapers are onsite. Southern Cross Inn Matsumoto offers 30 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Matsumoto hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include complimentary bicycles.
Amenities at Southern Cross Inn Matsumoto
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Parking
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Executive lounge access
- Seating area
- Slippers
- Soundproofing
- Carpeted
- Storage available
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Refrigerator
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Hypoallergenic pillow
Laundry
- Laundry facilities
- Pants press
- Drying rack for clothing
Services and conveniences
- Business center
- Wake-up service
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Bicycle rental
Health and safety
- Daily housekeeping
Spa
- Massage
Reviews of Southern Cross Inn Matsumoto
7.9
Good
2360 verified ratings
Wonderful
846
Very good
609
Good
480
Okay
186
Fair
145
Mediocre
55
Poor
39
Summary of reviews
Guests say
Guests appreciate the hotel's great location near attractions and the excellent service provided by the staff. Many reviews highlight the cleanliness of the rooms, although some mention issues with air conditioning and odors. Overall, it offers good value for money, especially for those looking to explore the area.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
353 reviews
8.1 out of 10
52 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Southern Cross Inn Matsumoto?
The hotel offers feather pillows and a fold-up bed, ensuring a comfortable and customizable sleeping experience.
Is parking available at Southern Cross Inn Matsumoto?
Yes, the hotel provides parking nearby for added convenience during your stay.
How is the food quality at Southern Cross Inn Matsumoto?
Guests have enjoyed the breakfast options, with both western and eastern choices available, providing a satisfying start to the day.
What is the cleanliness like at Southern Cross Inn Matsumoto?
The hotel maintains a high standard of cleanliness, ensuring a pleasant and hygienic environment for guests.
What is the customer service like at Southern Cross Inn Matsumoto?
The staff at the hotel are described as friendly, helpful, and genuinely nice, providing a welcoming and accommodating experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Free Bicycle Rental
The hotel offers free bicycle rental, making it convenient to explore nearby attractions such as Matsumoto Castle and the shopping street.
Consider Room Size
Some guests noted that the rooms and beds were small, so if space is a priority, consider inquiring about room sizes before booking.
Enjoy the Central Location
Guests appreciated the hotel's central location, which is within walking distance to Matsumoto Castle and close to various restaurants and attractions.
Check Out the Breakfast
Many guests praised the breakfast, mentioning that it was good value for money. Consider including breakfast in your booking for added convenience.
Be Mindful of Room Cleanliness
While many guests found the rooms clean, a few mentioned areas that could be improved. It may be helpful to communicate any specific cleanliness preferences with the staff.
Take Advantage of Complimentary Services
Guests appreciated the complimentary drinks available throughout their stay and the free bicycles provided by the hotel.
Consider Parking Options
If you're driving, note that parking is available but may be in a different location from the hotel. Ensure you understand the parking arrangements before arrival.
Engage with the Friendly Staff
Several guests highlighted the helpfulness and friendliness of the staff. Don't hesitate to engage with them for local recommendations or any assistance needed during your stay.
Plan for High Season Visits
If visiting in October, consider booking in advance and being prepared for potentially higher rates due to the high season.
Location
4-9-3 Ote, Matsumoto 4-9-3 Ohte
What's nearby
- Matsumoto City Timepiece Museum352 yd
- Matsumoto Castle375 yd
- Kaichi School Museum0.5 mi
- Matsumoto Railway Station0.5 mi
- Shinshu University1.1 mi
- Utsukushigahara Onsen1.7 mi
- Minami-Matsumoto Train Station1.8 mi
- Asama Onsen1.9 mi
- Matsumoto Alpspark2 mi
- Japan Ukiyo-e Museum2 mi
- Matsumoto Stadium4.9 mi
- Mizukami Dam8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Southern Cross Inn Matsumoto
Low season | March |
|---|---|
High season | May |
Average price (weeknight) | $68 |
Average price (weekend night) | $87 |
When to book a room at Southern Cross Inn Matsumoto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Southern Cross Inn Matsumoto
FAQs when booking at Southern Cross Inn Matsumoto
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MatsumotoMost recommended
See most recommended stays in MatsumotoGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Matsumoto |
Distance to airport | 5.5 mi |
Everything you need to know for your stay in Matsumoto
Complete your trip
Popular destinations