When it comes to a relaxing vacation, there are few places in the world that can provide the level of relaxation found on the Pacific coast of Mexico. Mazatlan is one of the legendary Mexican resort cities and for good reason. For generations, this town has provided tourists with timeless Mexican hospitality, it’s the perfect place to escape the rat race. One of the best places to stay is the Pueblo Bonito Emerald Bay Resort Spa.
When relaxing at the Pueblo Bonito Emerald Bay Resort Spa, you’ll immediately have your worries taken away by the fabulous views of the Pacific. Each suite comes with incredible views that when described as breathtaking is underselling. Strolling around the bay and taking in the different fishing, golf, and other recreational activities is a must in this resort. With a staff dedicated to ensuring that you have everything taken care of, there’s no choice but to relax here.
Dining is something that everyone should do in Mexico – the culinary scene in this country is one of the best in the world. There are several in-house dining options. The Sunset Grill serves fresh Mexican cuisine including seafood from 10 am – 6 pm. The Emerald Grill is ideal for smaller bites. Many guests love The Bistro because of its international flavors. La Cordeliere has an excellent view to match the international food. Angelo’s Gourmet Restaurant serves classic Italian fare and the Aquabar is perfect for poolside eats.
There’s no better way to get away from it all than booking a stay at the Pueblo Bonito Emerald Bay Resort Spa.
Services and conveniences
Pool and spa
Kitchen
Bathroom
Family friendly
Basics
Media and entertainment
Accessibility and suitability
Outdoor
Dining
General
Laundry
Things to do
Fitness
Parking and transportation
Bedroom
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers several in-house dining options including The Sunset Grill serving fresh Mexican cuisine, The Emerald Grill for smaller bites, The Bistro with international flavors, La Cordeliere with an excellent view and international food, Angelo’s Gourmet Restaurant serving classic Italian fare, and the Aquabar for poolside eats.
What can I expect from the hotel's customer service?
The staff at the hotel is known for being very helpful, friendly, and accommodating, ensuring that guests have a great experience during their stay.
Are there any concerns about the hotel's amenities or services?
Some guests have mentioned concerns about the outdated rooms and worn-down furniture, as well as the need for improvement in the buffet food quality.
What are the best features of the hotel's pools and spa?
The hotel's pools are described as very nice, and the spa is praised for being amazing, offering a first-class experience.
When is the best time to visit the hotel?
The high season is in April, offering a great time to experience the hotel's beautiful grounds, excellent food, and stunning views. However, some guests have mentioned concerns about the beach not being the best for swimming due to rocks.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Mazagua Aquatic Park and El Cid Country Club Golf Course, making it easy to plan day trips and activities outside the resort.
Consider All-Inclusive Package
Some guests found the all-inclusive package to be convenient, as it provided access to multiple dining options within the resort. However, others noted that the variety of dining venues was limited, so it's advisable to consider the dining options available before opting for the all-inclusive package.
Take Advantage of Spa Services
The spa at the resort received high praise from guests for its relaxing ambiance and excellent services. Consider booking a spa treatment for a truly rejuvenating experience.
Be Mindful of Beach Conditions
While the resort offers a beautiful beachfront location, some guests mentioned that the beach was rocky and not ideal for swimming. It's advisable to inquire about beach conditions before planning beach activities.
Plan for Kids' Activities
Families traveling with children may want to note that the resort lacks a dedicated play area for kids. Consider planning alternative activities to keep children entertained during the stay.
Check Room Amenities
Some guests mentioned that certain rooms showed signs of wear and tear, particularly with regards to the quality of pillows and room furnishings. It may be beneficial to inquire about room conditions and amenities before making a reservation.
Consider Transportation Options
Guests highlighted that the transportation provided from the airport to the hotel is via a group bus, which may not be suitable for those seeking a private transfer. Consider alternative transportation options for more personalized travel arrangements.
Reserve Poolside Loungers Early
Some guests expressed frustration with the availability of poolside loungers, as they were often claimed early in the morning and not utilized until later in the day. To secure a spot, consider reserving loungers early in the day.
Engage with Staff for Recommendations
Many guests praised the friendly and helpful staff, noting specific individuals who provided exceptional service. Engaging with the staff for recommendations on dining, activities, and local tips can enhance the overall experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | January |
Average price (weeknight) | $212 |
Average price (weekend night) | $389 |
Value for money | 9.0 |
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Distance to city center | 8.4 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 17.0 mi |