Overview

Pueblo Bonito Emerald Bay Resort & Spa
Top Resort Hotel

Ave Ernesto Coppel Campana 201, 82110 Mazatlan, SI, Mexico
+52 669 989 0525

$171+

Overall guest ratings

9.1/10 Excellent
Based on 653 reviews

Review highlights

  • 10.0
  • 9.0
  • 2.3
  • 2.0

Good to know

  • Spacious rooms
  • Nice building
  • Pleasant hotel grounds

Nearby

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    About

    Location.

    Terraced beachfront hillsides and meandering palm-laced pathways define the landscaped grounds of Pueblo Bonito Emerald Bay resort located in Nuevo Mazatlan, Mexico. Mazagua Waterpark offers aquatic adventures 2 km from this resort.

    Hotel Features.

    Antiqued ivy-shrouded walls and tiered fountains lend historic character to this neoclassical/colonial-style resort. Mazatlan's bustling pace is distanced by the serenity of broad mountain, sea, beach and sky panoramas. La Cordeliere beachfront fine-dining restaurant offers ocean views and serves à la carte lunches and dinners, nightly themed buffets and Sunday brunches. The Emerald Grill offers open-air seating whereas Kelly's Bar exudes African hunt-club ambience and serves light fare. Deli II offers sandwiches, groceries and liquor, and houses six computer stations. Wired and wireless Internet access is offered for a fee. A 15-person spa tub flanks the main infinity-edge pool. A second outdoor pool affords ocean views while a hillside outdoor pool adjoins an 18-person spa tub and a swim-up bar. Guests can also make use of the complimentary pool and beach cabanas. Recreational amenities include two complimentary lighted tennis courts, a golf driving range, beach volleyball, snorkeling, banana boating, and a running track. There is a business center and a small meeting room (advanced reservations required), and the resort offers translation and secretarial services, and technology support staff. The resort's Spa Emerald Bay has a sauna and offers body scrubs and wraps, manicures and pedicures, massages (also available on the beach), couples treatment rooms, and aromatherapy, ayurvedic, and hydrotherapy treatments. The fitness center has a Universal Gym, cardiovascular machines, and free weights. The resort hosts supervised children's activities (surcharges apply) and Spanish dance and cooking lessons. Babysitting is available upon request for children aged 4-12, for a surcharge. Free self and valet parking is available, and there is an airport shuttle service for a fee. The property has a garden and rooftop terrace. Onsite medical assistance available and a complimentary grocery shopping service is offered. Other amenities include luggage storage and tours/ticket assistance.

    Guestrooms.

    This 2- and 4-story resort offers 378 suites grouped within 15 sand-hued villas. Beds feature pillow-top mattresses, feather bed mattress covers, and down blankets and comforters. Rooms also have a desk, speakerphone, and complimentary cribs can be provided (subject to availability). Fully-equipped kitchenettes provide cooking facilities and there is a separate dining area. Accommodations display contemporary art, Mexican decorative tiles and historic-style floor tiles. Wireless Internet access (surcharge) and cable television with pay movies are available. All accommodations are non-smoking.

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    Amenities

    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Kid-friendly
    • Concierge service
    • Child pool
    • Beauty salon
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Game room
    • Golf
    • Sauna
    • Linens
    • Towels
    • Soap and Shampoo Provided
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    Reviews

    Guest Reviews

    All Reviews
    Families
    Couples

    Overall Rating

    9.1 Excellent
    Based on 541 reviews

    Wellness Area
    10.0

    Amenities
    9.0

    Pool
    8.8

    Service
    8.5

    Food
    8.3

    Location
    8.2

    Comfort
    7.5

    Room
    7.0

    WiFi
    2.3

    Bar and Beverages
    2.0

    Overall Rating

    8.8 Excellent
    Based on 340 reviews

    Service
    8.1

    Food
    7.9

    Location
    7.7

    Comfort
    6.7

    Room
    6.3

    Vibe
    6.3

    Beach
    6.2

    Overall Rating

    8.5 Excellent
    Based on 200 reviews

    Pool
    8.6

    Food
    8.4

    Service
    8.2

    Comfort
    7.8

    Room
    7.3

    Value for money
    6.7

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