Overview

Pueblo Bonito Emerald Bay Resort & Spa
Top Resort Hotel

Ave Ernesto Coppel Campana 201, 82110 Mazatlan, SI, Mexico
+52 669 989 0525

$171+

Overall guest ratings

9.1/10 Excellent
Based on 541 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.8
  • 2.3

Good to know

  • Spacious rooms
  • Pleasant hotel grounds
  • Nice building

Nearby

    Show all

    About

    Location.

    Terraced beachfront hillsides and meandering palm-laced pathways define the landscaped grounds of Pueblo Bonito Emerald Bay resort located in Nuevo Mazatlan, Mexico. Mazagua Waterpark offers aquatic adventures 2 km from this resort.

    Hotel Features.

    Antiqued ivy-shrouded walls and tiered fountains lend historic character to this neoclassical/colonial-style resort. Mazatlan's bustling pace is distanced by the serenity of broad mountain, sea, beach and sky panoramas. La Cordeliere beachfront fine-dining restaurant offers ocean views and serves à la carte lunches and dinners, nightly themed buffets and Sunday brunches. The Emerald Grill offers open-air seating whereas Kelly's Bar exudes African hunt-club ambience and serves light fare. Deli II offers sandwiches, groceries and liquor, and houses six computer stations. Wired and wireless Internet access is offered for a fee. A 15-person spa tub flanks the main infinity-edge pool. A second outdoor pool affords ocean views while a hillside outdoor pool adjoins an 18-person spa tub and a swim-up bar. Guests can also make use of the complimentary pool and beach cabanas. Recreational amenities include two complimentary lighted tennis courts, a golf driving range, beach volleyball, snorkeling, banana boating, and a running track. There is a business center and a small meeting room (advanced reservations required), and the resort offers translation and secretarial services, and technology support staff. The resort's Spa Emerald Bay has a sauna and offers body scrubs and wraps, manicures and pedicures, massages (also available on the beach), couples treatment rooms, and aromatherapy, ayurvedic, and hydrotherapy treatments. The fitness center has a Universal Gym, cardiovascular machines, and free weights. The resort hosts supervised children's activities (surcharges apply) and Spanish dance and cooking lessons. Babysitting is available upon request for children aged 4-12, for a surcharge. Free self and valet parking is available, and there is an airport shuttle service for a fee. The property has a garden and rooftop terrace. Onsite medical assistance available and a complimentary grocery shopping service is offered. Other amenities include luggage storage and tours/ticket assistance.

    Guestrooms.

    This 2- and 4-story resort offers 378 suites grouped within 15 sand-hued villas. Beds feature pillow-top mattresses, feather bed mattress covers, and down blankets and comforters. Rooms also have a desk, speakerphone, and complimentary cribs can be provided (subject to availability). Fully-equipped kitchenettes provide cooking facilities and there is a separate dining area. Accommodations display contemporary art, Mexican decorative tiles and historic-style floor tiles. Wireless Internet access (surcharge) and cable television with pay movies are available. All accommodations are non-smoking.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Kid-friendly
    • Concierge service
    • Child pool
    • Beauty salon
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Game room
    • Golf
    • Sauna
    • Linens
    • Towels
    • Soap and Shampoo Provided
    Less More
    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 541 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.0 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 8.8 "Pool is good."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
    • 8.3 "Food is delicious."
    • 2.3 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 2.0 "Bar is disappointing."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 200 reviews
    • 8.6 "Pool is good."
    • 8.4 "Food is delicious."
    • 8.2 "Great service."
    • 7.8 "High comfort."
    • 7.3 "Nice rooms."
    • 6.7 "Average value."

    Overall Rating

    8.8 Excellent
    Based on 340 reviews
    • 8.1 "Great service."
    • 7.9 "Tasty food."
    • 7.7 "Good location."
    • 6.7 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 6.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 6.3 "Vibe was decent."
    • 6.2 "Beach is so-so."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Spacious rooms"
    "Pleasant hotel grounds"
    "Nice building"
    data provided by TrustYou
    Photos
    Map

    Map