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(Round-trip)
Airports
Origin
Minneapolis
$302
only
$302
Chicago
$322
only
$322
$564
only
$564
Los Angeles
$288
only
$288
Austin
$451
only
$451
Oakland
$402
only
$402
St. Louis
$495
only
$495
Destination
Mazatlan
$288
only
$288
Fri, May 18
LAX
MZT
13h 20m
Sat, May 26
MZT
LAX
9h 35m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1435 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
JFK
MEX
Good 6.6

Good price, free food and drink, decent leg room

Seats were just okay, definitely not plush, no entertainment.

JFK
CUN
Mediocre 2.0

I will never fly Interjet again.

Terrible service, uncomfortable seats, Next time I will pay more to fly American or Delta

YVR
CUN
Excellent 8.0

This flight was ok. However, after my experience dealing with FlightNetwork on a different flight I probably will never use Kayak again.

GDL
LAX
Excellent 8.0

They are going to offer more flights out of SFO, that is great news.

MEX
JFK
Good 7.0

Astounded that the process was so smooth considering that the computer system was down.

We asked to move up since there were full rows that were empty; but the crew keep insisting that we should ask later. We asked up until the point when other people started to pick seats for themselves. Would have appreciated them helping us out earlier.

Mon, May 28
LAX
MZT
13h 20m
Mon, Jun 4
MZT
LAX
10h 59m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 30
MSP
MZT
4h 05m
Tue, Apr 3
MZT
MSP
3h 45m
Trip: 5 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Overall
8.2
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
7.0
Food
7.3
MSP
MZT
Excellent 10.0

I was very impressed with the cleanliness & the amount of staff on the plane.

JFK
MSP
Excellent 8.0

Flight was on time

I over paid baggage fee for both departure and return, been trying to call a customer service representative for a refund but their is no direct number. I keep getting switched from one person to another without any feed back and it's so frustrating. It will be nice if I can get someone to just tell me there is no refund rather than keeping me online for over 10mins.

MCO
MSP
Excellent 9.3

Easy boarding, friendly staff

Didn't liked not knowing my seat until arrival, unless I paid more for a seat, baggage etc. Instant coffee Yuck!

MSP
DEN
Excellent 10.0

Every thing

Don’t know yet

LAX
MSP
Okay 4.6

NA

The flight was delayed by 2 hours and I could not reach MSP ontime due to which my career has had an negative performance impact. I am unhappy about the flight delay

Thu, May 3
MSP
MZT
13h 36m
Mon, May 7
MZT
MSP
20h 04m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5483 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
LAX
MEX
Okay 4.0

Free food and drinks. A lot of movies to choose from

My golf bag for then doesn’t count as a normal bag, so they charge $150 per trip. Absolutely robbery. As well, internet on the plane is well over $100. Again, robbery.

UIO
MEX
Okay 4.3

El vuelo es helado. Es tarde en la noche y sin mantas!

GDL
MEX
Okay 5.3

2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax.

2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax.

MEX
EZE
Excellent 8.6

Great experience overall on this flight, only problem was that my lie-flat seat was broken and would only recline. Good food, great crew. Staff at Aeromexico Premier Salon Lounge were OUTSTANDING! Food could have more assortment, but was better than most lounges in the USA.

lie-flat seat was broken and would only recline, so didn't really get what I paid for. I wasn't the only person with the problem, as 2 other seats were the same. MEX airport desperate need renovation. It looks like something from the 60's that hasn't been maintained well. Not up to standard for a country's Capital City.

SFO
MEX
Excellent 10.0

Sat, Feb 24
LAX
MZT
10h 48m
Fri, Mar 2
MZT
LAX
11h 17m
Trip: 7 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 486 reviews
Overall
7.2
Boarding
7.3
Comfort
6.8
Crew
7.6
Entertainment
5.2
Food
5.6
JFK
MEX
Excellent 10.0

Well received and very helpful during check-in of luggage.

They changed the boarding gate and i missed the announcement.

GDL
GUA
Good 6.3

The flight was just fine

The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly.

LAX
MEX
Mediocre 2.0

Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales.

MEX
MID
Excellent 8.0

Quick and relatively cheap.

It was too cold.

MID
MEX
Okay 5.0

Buying the extra space is worth it.

Volaris didn’t tell us what happened and didn’t tell us we were going to board late.

Wed, Apr 4
LAX
MZT
2h 31m
Thu, Apr 5
MZT
LAX
2h 49m
Trip: 2 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 12 reviews
Overall
8.6
Boarding
8.7
Comfort
8.4
Crew
8.9
Entertainment
7.9
Food
8.0
SFO
SNA
Excellent 9.3

Leg space. Free WiFi for t mobile customers.

LAX
MZT
Excellent 9.6

Evers thing is really good, The crew was excellent and din't have any problem overall

LAX
MZT
Good 7.3

The flight attendant Andrea could not have been more friendly, helpful and professional. She did not loose her smile for the entire 2 and a half hour flight.

We endured a delay of about 45 minutes waiting for passengers from another flight. The captain made that announcement prior to our scheduled departure, the speaker faded in and out so we could only guess the whole story, and we never heard one update.

LAX
MZT
Excellent 10.0

Everything on this flight was perfect! On time, clean, great service, organized, professional, very welcoming.

LAX
MZT
Good 7.0

The crew were very good, from problems at checking in, at the boarding gate and the in flight crew. Very professional, pleasant and helpful.

Sun, Jul 1
AUS
MZT
17h 22m
Sat, Jul 7
MZT
AUS
6h 39m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28211 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
SJU
MIA
Excellent 9.3

New onboard entertainment

LAS
DFW
Excellent 8.0

Flight was punctual and service was good.

Gate change

ORD
CLT
Mediocre 3.0

Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time.

LHR
ORD
Mediocre 2.0

Nothing really. I will never book from Kayak ever

Everything

PHL
YYZ
Good 6.0

On time

Small seats

Sat, Jun 23
STL
MZT
8h 00m
Sat, Jun 30
MZT
STL
8h 28m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
SFO
SNA
Okay 5.0

Cold, not enough space for carry on

SJO
IAH
Mediocre 3.3

The check-in staff were very friendly and helpful.

I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.

IAH
SAN
Mediocre 2.6

The staff were fine, nothing really great, but nothing bad either.

So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United.

DEN
LAX
Okay 5.0

Great crew and process

For the fare, the leg room is not enough for average 6'0 person to be comfortable for longer than an hour.

GRR
IAH
Good 6.0

Pay for food, cold on plane entire time, everyone bundled up in blankets, jackets but staff friendly

Wed, Mar 21
MDW
MZT
7h 44m
Mon, Mar 26
MZT
MDW
7h 02m
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16027 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
ECP
ATL
Excellent 9.6

We have been on 6 flights over the last 8 days, all with Delta and we have already started telling people how wonderful the service was. Sherry on this last flight was amazing, working so hard all by herself as our flight attendant. We were very impressed. And the pilots all came out to say goodbye and thank you. All very nice...esp for me who needed some wheelchair assistance. We will certainly fly with you again in the future.

Smaller plane but ok for short flight

ATL
JNB
Okay 4.0

Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.

DTW
MEX
Excellent 8.3

Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.

Confusion over my boarding pass at the Delta terminal in Detroit.

BOS
JFK
Excellent 9.3

The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.

BOS
ATL
Okay 4.0

Comfort Plus allowed us to board early, useful USB ports.

Tue, Apr 3
MSP
MZT
4h 05m
Wed, Apr 4
MZT
MSP
3h 45m
Trip: 2 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Overall
8.2
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
7.0
Food
7.3
MSP
DEN
Excellent 10.0

Every thing

Don’t know yet

MSP
MCO
Good 7.0

The seats are too close together. When I tried to eat my salad my head bumped into the seat in front of me.

SFO
MSP
Excellent 8.0

Easy check-in and boarding.

Seat was cramped (even though I'm only 5'10 and relatively trim).

PHX
MSP
Excellent 10.0

Very professional and friendly.

MSP
SFO
Mediocre 2.3

Was like being on a high school bus ride.The one stourist was just plain rude.

Wed, May 16
ORD
MZT
25h 40m
Wed, May 23
MZT
ORD
8h 30m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1435 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
JFK
MEX
Good 6.6

Good price, free food and drink, decent leg room

Seats were just okay, definitely not plush, no entertainment.

MEX
MTY
Okay 5.3

Lots of leg room for coach seat.

Delayed over an hour between MEX and MTY. Very little communication about timing and reasons for delay. No WiFi, no entertainment.

GDL
LAX
Excellent 8.0

They are going to offer more flights out of SFO, that is great news.

YVR
CUN
Excellent 8.0

This flight was ok. However, after my experience dealing with FlightNetwork on a different flight I probably will never use Kayak again.

MEX
DFW
Excellent 8.3

Easy check-in, friendly crew and everything on time.

Sun, Mar 11
LAX
MZT
10h 48m
Tue, Mar 20
MZT
LAX
10h 37m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 23
MSP
MZT
4h 05m
Fri, Mar 2
MZT
MSP
3h 45m
Trip: 8 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Overall
8.2
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
7.0
Food
7.3
PHX
MSP
Excellent 10.0

Very professional and friendly.

MSP
MCO
Good 7.0

The seats are too close together. When I tried to eat my salad my head bumped into the seat in front of me.

MSP
SFO
Mediocre 2.3

Was like being on a high school bus ride.The one stourist was just plain rude.

MCO
MSP
Excellent 9.3

Easy boarding, friendly staff

Didn't liked not knowing my seat until arrival, unless I paid more for a seat, baggage etc. Instant coffee Yuck!

LAX
MSP
Okay 4.6

NA

The flight was delayed by 2 hours and I could not reach MSP ontime due to which my career has had an negative performance impact. I am unhappy about the flight delay

Wed, Mar 28
LAX
MZT
2h 31m
Wed, Apr 4
MZT
LAX
2h 49m
Trip: 8 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 12 reviews
Overall
8.6
Boarding
8.7
Comfort
8.4
Crew
8.9
Entertainment
7.9
Food
8.0
PSC
SEA
Good 6.3

Alaska Airlines has a great fruit and cheese plate for $7.50. GOGO app gives a good selection of movies, tv shows and HGTV!

Attendant was much more pleasant to the two men around me. Such a full flight, we were told to sit down until the food cart was done to access the lavatory. Too narrow of an aisle!

LAX
MZT
Excellent 8.6

Getting to my destination on time. No lost luggage. The crew was very good about finding me when left camera behind on plane. Excellent service. I travel on Alaska and. Irvin America frequently and have never had an unpleasant experience on either one. They are always pretty much on time.

Nothing.

LAX
MZT
Excellent 8.6

Generally uneventful flight

SEA
IAH
Excellent 8.0

Beautiful scenery that included seeing Mt. Adams, Mount Hood and flying right by Mt Rainier.

Crammed in like sardines! Had to wait for other planes to leave so we could park the plane.

SFO
SNA
Excellent 9.3

Leg space. Free WiFi for t mobile customers.

Fri, Feb 23
LAX
MZT
28h 46m
Sun, Feb 25
MZT
LAX
16h 30m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5483 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
MTY
ICN
Good 6.0

Not much

Korean translation sucked. Also food was bad.

YYZ
MEX
Good 7.0

First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight.

The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound.

GDL
MEX
Okay 5.3

2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax.

2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax.

MEX
BOG
Excellent 9.6

On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides.

Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago.

UIO
MEX
Okay 4.3

El vuelo es helado. Es tarde en la noche y sin mantas!

Wed, Mar 28
MSP
MZT
4h 05m
Tue, Apr 3
MZT
MSP
3h 45m
Trip: 7 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Overall
8.2
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
7.0
Food
7.3
MCO
MSP
Excellent 9.3

Easy boarding, friendly staff

Didn't liked not knowing my seat until arrival, unless I paid more for a seat, baggage etc. Instant coffee Yuck!

MSP
MZT
Excellent 10.0

I was very impressed with the cleanliness & the amount of staff on the plane.

MSP
SFO
Mediocre 2.3

Was like being on a high school bus ride.The one stourist was just plain rude.

PHX
MSP
Excellent 10.0

Very professional and friendly.

RSW
MSP
Mediocre 2.0

sold me a ticket for a flight that didn't exist!

Wed, Aug 22
LAX
MZT
11h 48m
Sun, Aug 26
MZT
LAX
10h 55m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 28
OAK
MZT
12h 00m
Fri, Mar 30
MZT
OAK
9h 55m
Trip: 3 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 486 reviews
Overall
7.2
Boarding
7.3
Comfort
6.8
Crew
7.6
Entertainment
5.2
Food
5.6
LAX
MEX
Mediocre 2.0

Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales.

GDL
GUA
Good 6.3

The flight was just fine

The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly.

MEX
JFK
Mediocre 2.0

Nothing.

Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again.

MEX
MID
Excellent 8.0

Quick and relatively cheap.

It was too cold.

HMO
MEX
Good 7.0

The bad is the rules on the baggage

Sun, Apr 1
LAX
MZT
2h 31m
Wed, Apr 4
MZT
LAX
2h 49m
Trip: 4 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 12 reviews
Overall
8.6
Boarding
8.7
Comfort
8.4
Crew
8.9
Entertainment
7.9
Food
8.0
LAX
MZT
Good 7.0

The crew were very good, from problems at checking in, at the boarding gate and the in flight crew. Very professional, pleasant and helpful.

LAX
MZT
Excellent 8.6

Getting to my destination on time. No lost luggage. The crew was very good about finding me when left camera behind on plane. Excellent service. I travel on Alaska and. Irvin America frequently and have never had an unpleasant experience on either one. They are always pretty much on time.

Nothing.

LAX
MZT
Excellent 10.0

Everything on this flight was perfect! On time, clean, great service, organized, professional, very welcoming.

LAX
MZT
Excellent 10.0

Alaska Airlines continues to do it rite! To my surprise, while checking in my 60 lb bag of surfboards, I was only charged $25, not the already low price of $75 I am usually charged. This new discounted price enabled me to save $100 round trip on board charges. Unlike other airlines that charge $100 Per surfboard, Alaska Airlines has implemented a program that serves the sports enthusiasts. From surfers, golfers, hunters, fisherman, and so on. Our gear goes with us for a fantastic price. Also, the food is actually pretty tasty too & the flight attendants treat you well.

SEA
IAH
Excellent 8.0

Beautiful scenery that included seeing Mt. Adams, Mount Hood and flying right by Mt Rainier.

Crammed in like sardines! Had to wait for other planes to leave so we could park the plane.

Fri, Apr 20
ORD
MZT
14h 00m
Sun, Apr 29
MZT
ORD
8h 30m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1435 reviews
Overall
7.6
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.4
Food
6.9
MEX
DFW
Excellent 8.3

Easy check-in, friendly crew and everything on time.

LAX
CUN
Excellent 9.0

I liked that the flight was not full; the seats had a lot of leg room; the alcohol beverages were free!

There's no early check in or print bording pass at kiosk. There's a fee for seat selection.

GDL
LAX
Excellent 8.0

They are going to offer more flights out of SFO, that is great news.

TIJ
MEX
Mediocre 2.0

I purchased the flight insurance!

I don't know how to initiate the refund process!!!

YVR
CUN
Excellent 8.0

This flight was ok. However, after my experience dealing with FlightNetwork on a different flight I probably will never use Kayak again.

United States to Mazatlan Gen Rafael Buelna Flight Information

Flights Arrive in Mazatlan Gen Rafael Buelna
Flights Depart from United States
Flight Price $288
Airlines Interjet, Sun Country Air, Aeromexico, Volaris, Alaska Airlines, American Airlines, United, Delta
*
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