MZT

$135 Find Cheap Flights to Mazatlán

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight to Mazatlán departing on 9/6. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

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These are the airlines KAYAK users have selected most often from within our search results for flights to Mazatlán
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Cheap Flights to Mazatlán

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights to Mazatlán that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals to Mazatlán

Sun, Sep 21 - Fri, Sep 26
American Airlines Logo
8:50 pm - 12:29 pmLAX-MZT
15h 39m1 stop
American Airlines Logo
1:09 pm - 11:57 amMZT-LAX
22h 48m1 stop
$308American Airlines
Find Deal
Fri, Aug 1 - Fri, Aug 8
Alaska Airlines Logo
10:25 am - 1:11 pmLAX-MZT
2h 46mnonstop
Alaska Airlines Logo
2:21 pm - 5:07 pmMZT-LAX
2h 46mnonstop
$339Alaska Airlines
Find Deal
Sat, Aug 23 - Fri, Aug 29
Volaris Logo
7:25 am - 7:25 pmORD-MZT
14h 00m1 stop
Volaris Logo
4:03 pm - 5:42 amMZT-ORD
11h 39m1 stop
$343Volaris
Find Deal
Mon, Aug 4 - Tue, Aug 12
Alaska Airlines Logo
10:07 pm - 1:11 pmSFO-MZT
15h 04m1 stop
Alaska Airlines Logo
2:21 pm - 11:57 pmMZT-SFO
9h 36m1 stop
$345Alaska Airlines
Find Deal
Mon, Sep 22 - Fri, Sep 26
American Airlines Logo
5:16 am - 12:29 pmPDX-MZT
7h 13m1 stop
American Airlines Logo
1:09 pm - 7:23 pmMZT-PDX
6h 14m1 stop
$347American Airlines
Find Deal
Tue, Oct 7 - Fri, Oct 17
Delta Logo
11:17 pm - 3:59 pmSFO-MZT
16h 42m1 stop
Delta Logo
11:24 am - 9:00 pmMZT-SFO
9h 36m1 stop
$357Delta
Find Deal
Wed, Aug 6 - Wed, Aug 13
Aeromexico Logo
1:33 pm - 7:44 pmLAX-MZT
30h 11m2 stops
Aeromexico Logo
8:30 pm - 8:26 pmMZT-LAX
23h 56m2 stops
$358Aeromexico
Find Deal
Fri, Aug 1 - Wed, Aug 6
Aeromexico Logo
7:59 pm - 12:48 pmLAX-MZT
16h 49m2 stops
Aeromexico Logo
8:26 pm - 9:50 amMZT-LAX
13h 24m1 stop
$363Aeromexico
Find Deal
Mon, Aug 11 - Thu, Aug 14
Delta Logo
7:01 am - 7:47 pmSFO-MZT
12h 46m1 stop
Delta Logo
2:17 pm - 11:29 pmMZT-SFO
9h 12m1 stop
$366Delta
Find Deal
Fri, Aug 1 - Wed, Aug 6
Viva Logo
2:50 pm - 6:25 amDFW-MZT
17h 35m1 stop
Viva Logo
9:40 pm - 1:40 pmMZT-DFW
14h 00m1 stop
$481Viva
Find Deal

Expert advice for your flight to Mazatlán

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
American Airlines

American Airlines' Main Cabin Extra offers early boarding and complimentary drinks for a fee.


American Airlines' Admirals Clubs offer snacks, drinks, and travel assistance; access varies.

Alaska Airlines

Alaska Airlines' Wine Flies Free program allows free wine check-in from select airports.


Alaska Airlines offers free texting on flights with Wi-Fi; T-Mobile customers may get free Wi-Fi.

Delta

Delta's SkyMiles members enjoy free Wi-Fi on domestic flights; sign up onboard for free access.


Delta One passengers receive amenity kits with essentials like an eye mask and ear plugs.

Read more about Deltaby Stefanie Waldek
Viva

Viva Aerobus offers Zero Fare for budget travelers with just a personal item; no changes allowed.


Viva Aerobus Vivabot via WhatsApp provides quick check-in with a QR code boarding pass.

Read more about Vivaby John Walton
Aeromexico

Aeromexico's AM Plus offers extra legroom and priority boarding; discounted lounge access.


Aeromexico's 787-9 Dreamliner offers all-aisle access and 20” wide seats with 60” pitch.

Sun Country Air

Sun Country's Best seats offer 34 inches of legroom, preferred boarding, and a free drink.


Sun Country's priority check-in available for a fee; required for all in the same booking.

Our travel experts
Harriet Baskas

Harriet Baskas

Expert on American Airlines and Alaska Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
John Walton

John Walton

Expert on Viva

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Marisa Garcia

Marisa Garcia

Expert on Aeromexico

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Daniel Scheffler

Daniel Scheffler

Expert on Sun Country Air

Daniel Scheffler

Daniel Scheffler

Daniel Scheffler is a travel writer, podcaster, and producer. Born in Africa, bred in Europe and now living in America he has traveled to 140 countries (and all 50 U.S. states). Plus he has stayed at over 2500 hotels across the globe. His original shows Everywhere and Without Maps (available on Spotify) showcase his beliefs, travel is about humanity and sharing that beauty. And thus it reminds you that you shouldn’t believe everything you think.

Read more
Useful Info

KAYAK's insights & trends for flights to Mazatlán

Get data-powered insights and trends for flights to Mazatlán to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest flight to Mazatlán?

These are the best round-trip prices found by users searching on KAYAK in the last 72 hours.

In the last 3 days, the cheapest flight deal to Mazatlán was found on the route from Los Angeles, at $308 return. The most popular connection is from Phoenix to Mazatlán and KAYAK users have found round-trip deals for as low as $395 in the last 3 days.

How much is a flight to Mazatlán?

The average and cheapest price for all round-trip flights to Mazatlán from each origin found by users searching on KAYAK in the last month.

A flight to Mazatlán costs $424 on average. The cheapest price found on KAYAK in the last 2 weeks cost $158 and departed from Los Angeles. The most popular routes on KAYAK are Minneapolis to Mazatlán which costs $578 on average, and Los Angeles to Mazatlán, which costs $463 on average.

See prices from:

What is the cheapest month to fly to Mazatlán?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for flights to Mazatlán, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights to Mazatlán is March, where tickets cost $536 on average for return flights. On the other hand, the most expensive months are December and June, where the average cost of tickets from the United States is $951 and $734 respectively. For one-way flights, the best month to travel is May with an average price of $240.

What is a good deal for flights to Mazatlán?

If you’re looking for cheap airfare to Mazatlán, 25% of our users found tickets to Mazatlán for the following prices or less: From Los Angeles $358 round-trip.


Good to know - Book Cheap Mazatlán Plane Tickets

Low seasonSeptember
High seasonDecember
Cheapest flight$135
Best time to beat the crowds with an average 12% drop in price.
Most popular time to fly with an average 19% increase in price.
Flight from Los Angeles to Mazatlán

When to book flights to Mazatlán

Are your dates flexible? Find out the best times to travel to Mazatlán based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. The information is for flights to Mazatlán based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs - booking Mazatlán flights

  • What are the transportation options at Mazatlán Airport?

    If your hotel does not come with a shuttle service then your option is either renting a car or taking a taxi from in front of the terminal. The trip into the city takes approximately 20 minutes and there is a taxi kiosk in the arrivals area where you can buy tickets, the cost will be about 400 MXN (20 USD). Car rentals include Alamo and Europcar, they are located a short walk from the airport building, near the parking lot.

  • Are there any restaurants in Mazatlán International Airport?

    Yes, if you want to have a bite to eat then go to Restaurant & Bar Flap’s, which is in the public area of the terminal and is open from 5 am to 9 pm. You can also get a burger at Carl’s Jr or a pastry with a cup of coffee at Café Punta del Cielo, both of which are in the public hall.

  • What if my luggage gets lost at the airport in Mazatlán?

    In case you lose your belongings or find a stray piece of luggage, make your way to the Lost and Found Departments that is on the lower level of the terminal and next to the airport ID cards office. If your checked baggage was lost, then get in touch directly with the respective airline.

  • Does Mazatlán International Airport provide facilities for passengers with special needs?

    Yes, Mazatlán International Airport features facilities that aim to make transit through the airport easy for all passengers. The facilities include elevators, ramps, handrails and accessible toilets. Wheelchairs and special assistance are provided at no additional costs, but it is necessary to inform the airline in advance. It is also recommended to contact the airline about any special needs before your flight to Mazatlán.

  • Do I need a visa to fly into Mazatlan?

    As an American citizen, you don’t need a visa to get past security at MZT, unless you plan to stay in the area for more than 3 months. To get past security, you’ll only need your passport. You may be asked for your hotel reservation and return tickets by the immigration officials. Therefore, you should have them in hand when you arrive.

  • Is it possible to rent a car at Mazatlan Airport?

    Yes, you can. There are three car rental companies at MZT. These three companies are Europcar, Budget, and Hertz. To rent a car from one, you must be above 21 years. Document-wise, you must have a driver’s license that you’ve held for a minimum of 12 months, a credit card in your name and with your current address, and a photo ID.

  • Where can I have a drink at Mazatlan Airport?

    At MZT, you can grab a drink or two at the outstanding Gastro Hub. A spacious, modern, and calm entertainment joint, this pub boasts a wide variety of drinks. Since it sells them at affordable rates, you can count on getting value for your money if you visit it.

  • Does Mazatlan Airport have pet relief areas?

    In case you travel with your pet, you can let it relieve itself, quench its thirst, stretch its muscles, and play a bit at MZT’s grassed pet relief area. It is outside the Main Terminal, within walking distance of the main exit.

  • What is the cheapest flight to Mazatlán?

    In the last 3 days, the cheapest flight deal to Mazatlán was found on the route from Los Angeles, at $308 return. The most popular connection is from Phoenix to Mazatlán and KAYAK users have found round-trip deals for as low as $395 in the last 3 days.

  • How far is Mazatlán Gen Rafael Buelna Airport from central Mazatlán?

    Mazatlán Gen Rafael Buelna Airport is 10 miles from the center of Mazatlán.

  • What is the name of Mazatlán’s airport?

    Mazatlán is served by Mazatlán Gen Rafael Buelna Airport, also commonly referred to as Gen Rafael Buelna or General Rafael Buelna. The airport code is MZT.

  • How much is a flight to Mazatlán?

    On average, a flight to Mazatlán costs $424. The cheapest price found on KAYAK in the last 2 weeks cost $158 and departed from Los Angeles Airport.

  • What is the cheapest day to fly to Mazatlán?

    Based on KAYAK data, the cheapest day to fly to Mazatlán is Tuesday where round-trip tickets can be as cheap as $528. On the other hand, the most expensive day to fly is Thursday, where round-trip prices are $613 on average.

  • How does KAYAK find such low prices on flights to Mazatlán?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mazatlán.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Mazatlán?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mazatlán is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights to Mazatlán?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mazatlán with an airline and back with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Mazatlán?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mazatlán up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

  • What is the cheapest time of day to fly to Mazatlán?

    The cheapest time of day to fly to Mazatlán is generally in the evening, when round-trip flights cost $579 on average. The most expensive time of day to fly to Mazatlán is generally at night, which is peak travel time and where the average cost of a ticket is $629.

  • How many direct flights to Mazatlán are there each week?

    Each week there are around 24 direct flights from within United States to Mazatlán. The most common day for departures is Saturday, with 21% of flights taking off on this day.

Top tips for finding cheap flights to Mazatlán

  • Looking for cheap airfare to Mazatlán? 25% of our users found round-trip tickets to Mazatlán for the following prices or less: From Los Angeles $316, from Phoenix Sky Harbor Intl $433, from Dallas/Fort Worth $518
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Mazatlán flight deals.
  • Mazatlán International Airport (MZT) is one of the main international airports in the state of Sinaloa, besides Culiacan International Airport (CUL), and it is also a popular destination for people traveling to the western parts of Mexico.
  • Going to Mexico for the first time? US citizens do not need to apply for a tourist visa before their flight to Mazatlán as long as they stay in Mexico for less than 180 days. And if that is the case, the only thing you need is a valid passport.
  • If you are looking for a cash machine at the airport after landing in Mazatlán, you will find it on the lower level of the terminal, near the baggage claim area. The ATMs are from the following banks: BBVA Bancomer, HSBC and Bancoppel.
  • Forgot to exchange money before your flight to Mazatlán? International Currency Exchange (ICE) is located in the main hall on the same level and is open from 9 am until 5 pm.
  • If you need to buy something last minute, you will find travel essentials at the Airport Market in the public hall of the terminal. You can also find some souvenirs at Mexican Souvenirs & Gifts that is right next to the market. Additionally, you can buy jewelry at María Bonita and Cielito Lindo, which are situated in the public hall.
  • People who are having late flights to Mazatlán, may want to consider booking a room at a hotel near the airport to avoid a late-night trip into the city. Estrella Del Mar Resort Mazatlán is about a 10-minute drive from the airport and it is possible to request a shuttle ride from the airport.
  • Besides Mazatlan, there are several cities you can get to from Mazatlan Airport (MZT). From this airport, you can easily get to towns such as Cruz Grande, Zacualpan, Copala, Teloloapan, and Higueron.
  • While at MZT, consider relaxing at OMA Premium Lounge, given that it boasts food and beverages, a TV, alcoholic and alcoholic drinks, device charging stations, as well as a work area. The lounge next to the Carl’s Jr. Restaurant, on the top floor of the public area.

Reviews of the top 5 airlines flying to Mazatlán

 
See real verified KAYAK customer reviews for airlines flying to Mazatlán. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from the United States to Mazatlán. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with to Mazatlán? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
Alaska AirlinesOverall score based on 10000 reviews
8.1Boarding
8.5Crew
7.1Entertainment
7.8Comfort
7.1Food
Airline reviews

I'm so glad that Alaska still keeps this little "puddle-jumper" route going between SEA>ALW; my daughter lives on Walla Walla, and it's so much quicker to be able to fly right in to Walla Walla than to have to fly into Tri-Cities and then make her drive 40 minutes each way. This flight is usually only 50%-75% full when I fly it, but that's because it doesn't get in to ALW until MIDNIGHT! But thanks for continuing to service the Walla Walla area, Alaska!

10.0 Excellentwineguy2351, Jul 2025SEA - ALW
Read more Alaska Airlines reviews

I'm so glad that Alaska still keeps this little "puddle-jumper" route going between SEA>ALW; my daughter lives on Walla Walla, and it's so much quicker to be able to fly right in to Walla Walla than to have to fly into Tri-Cities and then make her drive 40 minutes each way. This flight is usually only 50%-75% full when I fly it, but that's because it doesn't get in to ALW until MIDNIGHT! But thanks for continuing to service the Walla Walla area, Alaska!

Easy flight, crew was polite & observant of all passenger needs as well as safety.

I had a negative experience, the flight delay was very long, I didn't like it

Seats very comfortable and legroom appreciated. All in all, it was a great experience.

Original flight was canceled, and the automatically booked second flight was immediately delayed. I arrived about 4 hours later than planned with only a $12 meal voucher that didn't fully cover a sandwich at airport prices.

fine. only problem,,,, for some,,,,was that many people started trying to exit from the back of the plane,, . lots of irate people. there should be a flight attendant mid plane..to be sure that doesn't happen. The crew up front had no idea what was happening. One big guy started it..then a bunch of others followed his lead. could have gotten ugly... One man stepped in and questioned those rule breakers.. nothing bad happened,,,but......

Wonderful staff who honored sleepy overnight travelers and still met needs quietly and quickly!

Wonderful respectful staff for a short flight late at night...lots of considerations all met!

I was expecting better service from Alaska Airlines. I registered for assistance since I have a disability. The terminal in Seattle, WA was very unprofessional and at times rude. The BWI location was the exact opposite. I will NOT consider Alaska Airlines for future flights.

Flight was delayed which led to missed connection, but rebooked on a more direct flight at the last minute and arrived in Juneau on time with all our luggage. Little stressful and our family seating got split, but it all worked out in the end.

Easy boarding with an extremely kind attendant. Seats were spacious and we had 3 seats for 2 people so we could stretch out. Comfortable air flow and very attentive and hospital attendants. Bathrooms and food were the only negative. Bathrooms were so small you could hardly get in and close the door. I don’t think an obese person would fit or a person with a movement disability. Food was the trending food for flights, nonexistent. We spent $40 getting sandwich and snack at airport for our 6 hour flught.

At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.

No one fussed at me about my pap machine as a 3rd pice on the plane. Boarding was pleasant and smooth. The boarding agent in Anchorage was a fun character- he could be in a movie. :~) The on-board crew were downright pleasant. No militant attitudes on Delta. Like all planes these days the seats are too narrow for standard Americans and at 5’2” there is barely enough leg room. I don’t know how tall people fold themselves into the seats. But that’s nothing specific to Delta

Great. Very smooth. Plenty of information. However, wish they would give out a menu in advance of making a dinner choice like other international airlines. The flight attendant says chicken or pasta and there are details about ingredients or spices requiring the passenger to ask which requires the flight attendant to answer many times. So easy to solve this problem. P

I'm a tall guy and even the seats with more leg room were not as comfortable as I had hoped.

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

My flight was delayed, then I got transferred to a new flight that was also delayed- which wasn’t Aeromexico’s fault, it was because of weather conditions. Most of the crew was very nice and patient, except for one or two flight attendants who were rude. The entertainment wasn’t on, so all the screens were off.

My wife's entertainment system did not work. Payed for flight upgrade but did not receive advertised "free WiFi".

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

Lousy No wheelchair. As normal at Atlanta Cheap airline Cheap aero plane. - Neither entertainment nor food on a 5 hour saga

The airplane was an old airplane, seats were very uncomfortable and very little space, they changed my seat and that was no option to get back into my seat even when I was traveling a senior who required assistance.

This is not a low cost airline. Stop acting like o e.

Aeromexico crew made me check my hand luggage in the door of the plane. As soon as I reach Mexico City, I notice that my luggage was opened and 8 games of Nintendo Switch were stolen (700 dllrs value aprox) (the console was there) but the games were stolen. I am very dissapointed of Aeromexico and all the crew. Instead of being a good trip, It was a sad trip

Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building

Old aircraft the audio of the entertainment dosent work Dirty seats

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

Initial flight was cancelled at the time of arrival to the airport, flight alternative requires switching from direct to flight with a layover, and the plane felt like it would split apart, it was so rattle-y.

Amazing food, great staff, with one noticable detail missing ...but no seat entertainment in any of aircraft ...I am not a fan

Flight was delayed again and again ultimately almost three hours getting us to our location at close to midnight by the time we got in and out of airport to destination. I had taken time off work to enjoy an evening at destination and that was now wasted

AA re-routed flight from HNL to LAX due to delay. My group of 3 with reserved seats in row 9 was broken up, with one assigned to a middle seat, another in the last row of the plane. Not happy. No explanation to the delay. No apologies. No compensation. Would have been nice to be offered an Admiral Club admission or a voucher for the extra 3 hours of layover in LAX. Could not hear the boarding gate announcements in LAX. Adjacent gate was boarding at the same time. Loud speakers were competing against each other. Barely made my boarding group.

Boarding gate in Honolulu was staffed with a great clerk with a soothing voice despite the flight delay of over an hour. Flight attendants in the plane were all grumpy, not pleasant looking bunch. Their sour attitude showed throughout the flight. Inly able to get a select few movies started. Most of the movie links in the “free entertainment” did not work.

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight delay in Dallas created a domino effect that impacted all connecting flights, leading to an increase in the number of connections. As a result, I missed my flight from Casablanca to Marrakech due to the tight turnaround when landing in Casablanca. CMN Airport was understaffed; only one employee was available to assist passengers while others just stood by and watched. It was an extremely frustrating situation. Many passengers were crying and banging their hands on the counter while talking to customer service representative Allabough. Unfortunately, Allabough couldn’t change my flight in the system. At the same time, I was on the phone with an American Airlines customer service representative named Solomon, who said he couldn’t make the change either. So, I decided to take an ONYA Voyages train from Casablanca to Marrakech to reach my destination on Friday, June 26. It turned out to be an unpredictable trip.

The flight was fine and the crew awesome. The problem is ORD and AA. Computers went down, ORD fell apart and a 40 min flight turned into a 3 hour trip. Guess the answer is to not try and fly to ORD after noon. But, as I said, crew was awesome and did everything they could to lesson the flight time.

Almost a 6 hour flight and the only food option is a cheese plate… and chips. Also how is it there are no options for texting on American. I’ll be going back to delta and united.

The boarding process was ridiculous. The boarded groups into a walkway just before the aerobridge (about 20 mins late), whilst we watch the crew stroll casually onto the plane, running late. And then they made us line up on then aerobridge with no aircon for 10 minutes before we boarded. Staff are just as ghetto as the customers. Wouldn’t fly again

They closed the gate over 25 minutes before departure and I didn’t get to board.

No empathy for my situation, arriving at the check-in counter 5 minutes after the deadline to deposit baggage due to a very delayed incoming intercontinental flight. The attendant simply stared past my shoulder and picked up the microphone to announce a "reminder that all passengers must arrive at least one hour before the flight" before speaking to the passenger behind me. I understand that there are rules above deadlines but at least show some damn empathy. It was Christmas morning and I'd been travelling for 20 hours for goodness sake!

They no longer offer anything free to eat or drink, everything is sold, not even a bottle of water is offered for free.

I paid for Viva play and most of the time didn’t work and also I order some drinks and the price was to expensive.

The terminal and gate was never the right one announced in the Viva App, neither in screens, moved from one terminal to another

The smart/express line to check in was a mess, employees not doing the process smooth and quick, using their mobile phones, talking to their coworkers

My flight was changed 4 tienes , delaying my arrival lore than 5 hours

Everything was okay, but boarding begins late and when I was returning there was a gate change. The app never showed the change.

Flights were delayed both ways, with no communication provided by the boarding desk. Delay time kept changing and the boarding process is a pain, as it is so disorganized. Would not recommend.

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