Good to know
|Value for money||5.6|
|Distance to city center||1.1 mi|
|Distance to airport||132.7 mi|
Time of year
Show reviews that mention
Those that receive calls at the reception need to be more impressive on fon coz I had called 2 days be4 my check in but the reciepients were not lovely on fon which made me bias the hotel since it was going to be muy first time there. They also need to confirm that we are talking to Lake View Hotel by saying "This is Lake View Hotel Mbarara, how do I help you?" But for them just say hullo until the client has to first ask if they talking to Lake View Hotel. Rem we get these contacts online and sometimes we need to be assured that we talking to the right pipo. Otherwise when I got to the hotel I found a dif pic than the reciepients had portrayed on fon
The receptionists need to be more lively. The are boring
i just had a to bear the night and leave the following day
The staff at the desk was rude and unprofessional. He told me that since i was with a partner then i had to pay double for a single room which i have never heard before. Arrived in the room at at 5pm and the bed was not fully made and pillows undressed. They forced me to PAY FIRST before service delivered. Which hotel management course/skills did the staff train. The staff at the desk are the face of the hotel and if they are unprofessional irrespective of the good things they can offer afterwards, the customer is already fed up. First impressional in of paramount importance.
The first room given to me was without shower. First they denied to change the room as I asked them later they changed during early hours of night. Staff was nice at restaurant but for me food was not so good.
The flush was not working, bathroom door was not getting closed properly, their were mosquitoes in room, no mat was provided in the room even I asked for it. The price I don't who took either hotel or booking.com was far far far higher than facilities provided. I can't explain the condition of couches. Staff was unfriendly at reception.
The outside surroundings
Old, cold showers, poor food,
Still the best in Mbarara
Located in Mbarara, Lake View Resort Hotel is on a lake, within a 5-minute drive of Mbarara Regional Hospital and Mbarara Golf Course. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 23 reviews
Value for money
Policies vary by room type and provider.
Reviews about Lake View Resort Hotel
Most Popular Landmarks
- Lake Mburo National Park 19.7 mi