Pros (+) Nothing
Cons (-) Hotel. Some how. Overbooked it’s rooms. Like it was 1980’s. We have technology to mitigate things like this. Poor poor excecutiin by managers.
3 stars
Comfort Suites At Plaza Mall
Photos of Comfort Suites At Plaza Mall
Overview
Get more of the space you need to spread out, relax or work at the smoke-free Texas Comfort Suites At Plaza Mall hotel in McAllen, TX located off Interstate 2. Nearby destinations include La Plaza Mall, McAllen International Airport, Museum of South Texas History, Santa Ana National Wildlife Refuge and South Texas College. Enjoy amenities like free hot breakfast, free WiFi, fitness center, guest laundry facilities and meeting and event space. Spacious suites include a flat-screen TV, refrigerator, safe, desk with ergonomic chair, sofa sleeper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Comfort Suites At Plaza Mall
Amenities at Comfort Suites At Plaza Mall
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
Dining
- Grocery deliveries
- Minibar
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Designated smoking area
General
- Seating area
- Sofa
- Telephone
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bathroom
- Shower
- Hairdryer
- Toilet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Grill
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Golf
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Comfort Suites At Plaza Mall
8.1
Very good
625 verified ratings
Wonderful
325
Very good
92
Good
78
Okay
28
Fair
37
Mediocre
22
Poor
43
Summary of reviews
Guests say
Guests appreciated the hotel's location and some praised the cleanliness and service, but many expressed dissatisfaction with the overall cleanliness, wifi issues, and maintenance problems. The hotel has potential but needs significant improvements in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
209 reviews
7.7 out of 10
39 reviews
9.3 out of 10
3 reviews
2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Suites At Plaza Mall?
The breakfast at Comfort Suites At Plaza Mall offers a good variety with plenty of options, from oatmeal to waffles. However, some guests have mentioned that the breakfast room is too small with very few tables.
Are the beds at Comfort Suites At Plaza Mall comfortable?
Yes, the rooms at Comfort Suites At Plaza Mall have comfortable beds, as mentioned by several guests in their reviews.
Is parking available at Comfort Suites At Plaza Mall?
Yes, Comfort Suites At Plaza Mall offers ample parking, making it convenient for guests, and it also provides a free airport shuttle service.
How is the cleanliness at Comfort Suites At Plaza Mall?
The facility at Comfort Suites At Plaza Mall is extremely clean, and the staff is dedicated to maintaining a nice and clean atmosphere, as highlighted in guest reviews.
What are the nearby attractions to Comfort Suites At Plaza Mall?
Comfort Suites At Plaza Mall is conveniently located close to everything, including malls, medical centers, and various attractions, making it a great choice for guests looking to explore the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Good Water Pressure
Some guests mentioned that the water pressure in the shower was low, so consider checking the water pressure in the room before settling in.
Consider Room Selection Carefully
While the lobby area is impressive, some guests found the rooms to be dated and not as impressive. Consider this when selecting a room.
Check the Functionality of Amenities
If you're looking forward to using specific amenities like the jacuzzi, ensure that they are in good working condition before booking.
Be Mindful of Breakfast Timing
The breakfast room can get crowded, and the breakfast hours may end early for some guests. Plan accordingly to avoid the rush.
Verify Room Cleanliness
Some guests reported issues with cleanliness, such as a strong smell in the room and dirty carpets. It may be helpful to check the room thoroughly upon arrival.
Inquire About Late Check-Out
If you find the standard check-out time of 11 am too early, consider inquiring about the possibility of a late check-out for a more relaxed departure.
Confirm Functionality of In-Room Facilities
Some guests encountered issues with in-room facilities such as the TV, air conditioning, and kitchenette. It's advisable to ensure all amenities are in good working order upon arrival.
Consider Noise Levels
While the location is convenient, some guests noted noise disturbances from the nearby interstate and birds. If you're sensitive to noise, this is something to keep in mind.
Check for Maintenance Issues
Some guests experienced maintenance-related issues, such as hot water not working and the pool being dirty. It may be beneficial to inquire about the maintenance status of facilities.
Address Concerns Promptly
If you encounter any issues during your stay, promptly communicate with the staff to address them, as some guests faced challenges with staff responsiveness.
Location
800 West Expressway 83, McAllen, TX 78501-2981
What's nearby
- McAllen Medical Center0.3 mi
- La Plaza Mall0.4 mi
- Rio Grande Regional Hospital0.5 mi
- The McAllen Heritage Center0.8 mi
- Neuhaus Tower0.8 mi
- Quinta Mazatlan0.9 mi
- Cine El Rey0.9 mi
- McAllen Chamber of Commerce1 mi
- Fireman's Park1.2 mi
- The Zone Action Park1.3 mi
- Douglas Clark Sculpture Studio1.4 mi
- Nuevo Santander Gallery1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites At Plaza Mall
Low season | December |
|---|---|
High season | November |
Average price (weeknight) | $95 |
Average price (weekend night) | $94 |
When to book a room at Comfort Suites At Plaza Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites At Plaza Mall
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See most recommended stays in McAllenGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | McAllen Miller Intl |
Distance to airport | 1.1 mi |
Everything you need to know for your stay in McAllen
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