Pros (+) Breakfast, location
Cons (-) Water pressure
3 stars
Embassy Suites by Hilton McAllen Convention Center
800 Convention Center Boulevard, McAllen, TX 78501, United States
McAllen, TX
See location+1 956 688 8329Photos of Embassy Suites by Hilton McAllen Convention Center
Overview
Offering an outdoor pool, Embassy Suites by Hilton McAllen Convention Center is situated in McAllen and is a short stroll from McAllen Convention Center. Those staying at the property can also make use of free Wi-Fi throughout their stay.
This 4.5-star hotel provides a 24-hour business centre, laundry facilities and a 24-hour reception. A gym can be readily accessed by those wishing to keep active while travelling.
Embassy Suites by Hilton McAllen Convention Center features rooms equipped with a refrigerator, a hair dryer and a microwave.
Those staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay nearby when looking to sit down to a meal.
McAllen-Miller International Airport and McAllen Botanical Gardens are a brief car ride from Embassy Suites by Hilton McAllen Convention Center. South Texas College is a short drive away.
Latest deals for Embassy Suites by Hilton McAllen Convention Center
Amenities at Embassy Suites by Hilton McAllen Convention Center
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free airport shuttle
- Free parking
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Embassy Suites by Hilton McAllen Convention Center
9.1
Wonderful
537 verified ratings
Wonderful
411
Very good
50
Good
22
Okay
14
Fair
11
Mediocre
11
Poor
18
Summary of reviews
Guests say
Guests appreciated the great location, cleanliness, and amenities like the pool and breakfast. However, there were notable concerns regarding the service, particularly with staff responsiveness and communication issues. Overall, the hotel offers a pleasant stay but could enhance its service quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
263 reviews
8.9 out of 10
63 reviews
10 out of 10
1 review
8.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Embassy Suites by Hilton McAllen Convention Center?
The breakfast at Embassy Suites by Hilton McAllen Convention Center offers a tremendous array of selections and fantastic food. It even includes eggs a la carte, providing a unique dining experience.
Are there any specific amenities that make Embassy Suites by Hilton McAllen Convention Center stand out?
Embassy Suites by Hilton McAllen Convention Center stands out for its spacious and pristine rooms, daily happy hour, and the addition of new breakfast items. Additionally, it offers a unique dining experience at the in-house restaurant.
What are guests saying about the cleanliness at Embassy Suites by Hilton McAllen Convention Center?
Guests consistently praise the cleanliness of Embassy Suites by Hilton McAllen Convention Center, noting that it always looks clean, lighted, and welcoming. Additionally, they are impressed by how it's always so clean, looking just as brand new as when it first opened.
How is the customer service at Embassy Suites by Hilton McAllen Convention Center?
Guests have reported great customer service experiences at Embassy Suites by Hilton McAllen Convention Center, with friendly and efficient staff ready to help. However, there have been some concerns about the front desk staff being overwhelmed at times.
What are guests saying about the beds at Embassy Suites by Hilton McAllen Convention Center?
Guests love the comfy beds at Embassy Suites by Hilton McAllen Convention Center, consistently praising their comfort and the spacious rooms with plenty of plugs for charging.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Complimentary Breakfast
Guests appreciated the complimentary breakfast, with many mentioning the variety and quality of the food. Make sure to take advantage of this perk during your stay.
Take Advantage of the Evening Reception
Guests enjoyed the daily happy hour and complimentary drinks. It's a great opportunity to relax and socialize after a day of activities.
Consider Room Size Variations
Some guests noted that room sizes may vary, so if space is a priority, consider inquiring about room size options during booking.
Check for Room Maintenance
A few guests reported issues with room maintenance, such as non-functioning outlets and shower problems. It's advisable to check the room for any maintenance issues upon arrival and report them promptly.
Explore Nearby Attractions
The hotel's proximity to attractions like McAllen Botanical Gardens and La Plaza Mall makes it convenient for guests to explore the area. Take some time to visit these nearby places during your stay.
Request for a Room Upgrade
Some guests mentioned that they were able to secure room upgrades by making specific requests at the front desk. It might be worth inquiring about upgrade options during check-in.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service, including a free airport shuttle. Guests found this service convenient for getting around the area, so take advantage of it during your stay.
Consider Staff Friendliness
While many guests praised the friendly and helpful staff, a few mentioned encountering unfriendly front desk staff. Keep this in mind and approach the staff with any concerns or requests.
Check for Variety in Breakfast and Happy Hour
Some guests suggested that the breakfast and happy hour offerings could use more variety. If you're staying for an extended period, consider this when planning your dining options.
Location
800 Convention Center Boulevard, McAllen, TX 78501
What's nearby
- McAllen Convention Center354 yd
- The Zone Action Park0.6 mi
- Palm View Golf Course0.9 mi
- McAllen Botanical Gardens0.9 mi
- Cine El Rey1.4 mi
- South Texas College1.5 mi
- The McAllen Heritage Center1.6 mi
- La Plaza Mall1.7 mi
- McAllen Chamber of Commerce1.8 mi
- Neuhaus Tower1.8 mi
- Nuevo Santander Gallery1.9 mi
- Douglas Clark Sculpture Studio1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton McAllen Convention Center
Low season | September |
|---|---|
High season | January |
Average price (weeknight) | $242 |
Average price (weekend night) | $175 |
When to book a room at Embassy Suites by Hilton McAllen Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites by Hilton McAllen Convention Center
FAQs when booking at Embassy Suites by Hilton McAllen Convention Center
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Value for money | 8.9 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | McAllen Miller Intl |
Distance to airport | 2.0 mi |