Pros (+) The beds are comfortable, very clean even though it is an older hotel, has an indoor pool and jacuzzi.
Cons (-) Not enough parking
4 stars
DoubleTree Suites by Hilton McAllen
Photos of DoubleTree Suites by Hilton McAllen
Overview
Situated a short drive from McAllen Convention Center, DoubleTree Suites by Hilton Hotel McAllen offers award-winning accommodation in McAllen. Some of the premium facilities at this 3-star hotel include a Jacuzzi and an indoor pool.
There are a variety of amenities available to those staying at DoubleTree Suites by Hilton Hotel McAllen, including a kids pool, an express check-in and check-out feature and a sun deck. Airport transfers, a wake-up service, a dry cleaning service and a laundry service are available on enquiry. The hotel also offers a concierge, laundry facilities and a 24-hour reception.
Rooms provide a private bathroom, a bathtub and a refrigerator. They all offer ironing facilities, a radio and heating.
DoubleTree Suites by Hilton Hotel McAllen has an on-site restaurant, perfect for those who prefer to eat in. In sunny weather, guests are invited to dine on the outdoor terrace.
McAllen-Miller International Airport and South Texas College are a brief car ride from the hotel. McAllen Botanical Gardens is a 10-minute drive away.
Latest deals for DoubleTree Suites by Hilton McAllen
Amenities at DoubleTree Suites by Hilton McAllen
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Business center
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Dining room
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Parking
- Free airport shuttle
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Sofa bed
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Workspace
- Fax/photocopying
Things to do
- Gift shop
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of DoubleTree Suites by Hilton McAllen
8.8
Very good
488 verified ratings
Wonderful
308
Very good
64
Good
39
Okay
23
Fair
16
Mediocre
13
Poor
25
Summary of reviews
Guests say
Guests appreciated the great service and location of the hotel, highlighting the friendly staff and comfortable atmosphere. However, several reviews pointed out significant cleanliness issues, outdated facilities, and maintenance problems that detracted from their overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Cons (-) Clean great staff breakfast very good
Pros (+) High end feel for $120 per night. Friendly, helpful desk staff. Soft big bed, glass shower with piles of towels & pillows. Great temperature control. Twin big screen tv. Work desk, iron, coffee maker. Spacious wo room suite, very secure with ample lighted parking. Looking forward to next time.
Cons (-) This was a great experience with no issues.
Pros (+) Hotel decor was modern. Bed was very comfortable, and room service was fast. Bathroom a little small but shower is updated with sliding glass door.
Cons (-) No water bottles in the room. Light on the balcony was bright with no way to turn off, would have preferred to sit on balcony watching the McAllen landscape in the dark.
Pros (+) nice, clean, AND spacious.
Cons (-) Cold shower at approximately 10pm but was working the following morning.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers an indoor pool, a Jacuzzi, and an on-site restaurant with an outdoor terrace, providing a relaxing and enjoyable experience for guests.
How is the cleanliness of the hotel and its rooms?
The hotel ensures enhanced cleaning and disinfection of high-touch surfaces, providing a clean and safe environment for guests to enjoy their stay.
What can guests expect from the hotel's customer service?
The staff is known for being friendly, courteous, and accommodating, ensuring a pleasant and welcoming experience for all guests.
Is parking available at the hotel?
The hotel offers parking and a free airport shuttle, providing convenient transportation options for guests during their stay.
When is the best time to visit the hotel?
The high season is in August, offering an ideal time to experience the hotel's award-winning accommodation and premium facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is considered the low season. This could provide a more peaceful experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including La Plaza Mall and Quinta Mazatlan. Take advantage of the hotel's location to explore these nearby places.
Check Room Amenities
Some guests reported issues with room amenities such as the refrigerator and TV remotes. It may be helpful to check the functionality of these items upon arrival.
Be Mindful of High Season
August is considered the high season, so if you prefer a livelier atmosphere, this could be the ideal time to visit.
Inquire About Handicap Access
Some guests mentioned challenges with handicap access. If you have specific accessibility needs, it's advisable to inquire about this before booking.
Consider Parking Challenges
Parking was mentioned as a concern by some guests, particularly in the small garage. If you're traveling by car, it's worth considering this aspect.
Breakfast Considerations
While some guests enjoyed the breakfast, others found it disappointing. It may be helpful to set expectations accordingly or explore nearby dining options.
Address Any Concerns Promptly
If you encounter issues with cleanliness or room functionality, don't hesitate to bring it to the attention of the staff. They may be able to address your concerns promptly.
Utilize the Indoor Pool
Guests appreciated the indoor pool, especially for year-round use. Consider taking advantage of this facility during your stay.
Location
1800 S 2nd Street, McAllen, TX 78503
What's nearby
- Rio Grande Regional Hospital115 yd
- McAllen Medical Center177 yd
- La Plaza Mall0.7 mi
- Quinta Mazatlan0.8 mi
- Neuhaus Tower1.1 mi
- The McAllen Heritage Center1.2 mi
- Fireman's Park1.3 mi
- Cine El Rey1.3 mi
- McAllen Chamber of Commerce1.3 mi
- Douglas Clark Sculpture Studio1.7 mi
- The Zone Action Park1.8 mi
- Nuevo Santander Gallery1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree Suites by Hilton McAllen
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $146 |
Average price (weekend night) | $146 |
When to book a room at DoubleTree Suites by Hilton McAllen
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree Suites by Hilton McAllen
FAQs when booking at DoubleTree Suites by Hilton McAllen
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | McAllen Miller Intl |
Distance to airport | 1.2 mi |