Pros (+) Great location, worth for money
Cons (-) Laundry service very expensive, prices too high
5 stars
Hilton Hotel & Convention Jabal Omar Makkah
Photos of Hilton Hotel & Convention Jabal Omar Makkah
Overview
Located in Al Choubayqa, Hilton Hotel & Convention Jabal Omar Makkah provides 5-star accommodation and an express check-in and check-out feature, free Wi-Fi and a 24-hour business centre. It is situated a brief stroll from Al-Masjid al-Haram, Abraj Al-Bait Towers and Kaaba.
There are a variety of amenities at the hotel on offer to guests, such as an airport shuttle, a 24-hour reception and a fitness center. A currency exchange, a concierge and a car rental desk are also available.
Hilton Hotel & Convention Jabal Omar Makkah has 764 rooms, all of which are equipped with a variety of amenities to ensure an enjoyable stay.
The hotel provides easy access to Al-Jamrah Al-Wusta. Jabal Al Nour is nearby.
Latest deals for Hilton Hotel & Convention Jabal Omar Makkah
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Hotel & Convention Jabal Omar Makkah
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
Services and conveniences
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Refrigerator
- Kitchenette
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Flat-screen TV
- TV
- DVD player
Bathroom
- Shower
- Bidet
- Bathrobe
Accessibility and suitability
- Increased accessibility
- No smoking
Dining
- Snack bar
- Restaurant
Family friendly
- Cribs available
- Kid-friendly buffet
Bedroom
- Feather pillow
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Reviews of Hilton Hotel & Convention Jabal Omar Makkah
8.4
Very good
4228 verified ratings
Wonderful
2294
Very good
694
Good
442
Okay
219
Fair
221
Mediocre
117
Poor
241
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, being close to Haram, and found it to be a good value for money. However, many reviews highlighted issues with customer service, including rude staff and poor responsiveness to maintenance requests. Cleanliness was also a concern, with reports of dirty carpets and bathrooms, leading to an overall negative impression in these areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
1872 reviews
8.8 out of 10
257 reviews
6.9 out of 10
19 reviews
7.8 out of 10
3 reviews
9.1 out of 10
2 reviews
All reviews
Cons (-) Beds were really uncomfortable and customer service was bad
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for its very clean and spacious rooms, with daily housekeeping and enhanced cleaning protocols in place.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its amazing pillows and spacious, comfortable beds, ensuring a restful stay.
Is parking available at the hotel?
The hotel offers private parking and a shuttle service, providing convenient options for guests with vehicles.
What are the dining options like at the hotel?
Guests have enjoyed the hotel's excellent breakfast variety and the large dining area, making dining a delightful experience.
When is the best time to visit the hotel?
The high season is in April, offering an ideal time to experience the hotel's great location and exceptional breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider booking a room with a view of the Haram for a more special experience, especially for families.
Check for Smoking Room Availability
If you require a smoking room, it's advisable to confirm availability directly with the hotel, as there have been instances where requests made through third-party sites were not accommodated.
Be Mindful of Room Size
Some guests found the rooms to be small, so if you require ample space, consider inquiring about room size options before booking.
Consider the Location
While the hotel is close to the Haram, it's situated uphill, which may not be suitable for individuals with mobility issues or families with small children.
Be Aware of Wi-Fi Signal Strength
Some guests experienced weak Wi-Fi signals inside their rooms, so it's advisable to inquire about this if reliable in-room Wi-Fi is essential for your stay.
Check for AC Functionality
If you're booking a suite, it may be prudent to confirm the functionality of amenities such as air conditioning in all rooms to avoid any inconvenience during your stay.
Consider Parking Costs
If you plan to use the hotel's parking facilities, be aware that there is a cost associated with it, which was noted to be SR 172 by some guests.
Inquire About Breakfast Variety
While the breakfast was generally praised, some guests felt that the variety could be improved, so it may be worth checking on this aspect if breakfast options are important to you.
Accessibility for Elderly Guests
The uphill location and lack of buggy/shuttle services were noted to be challenging for elderly guests, so it's advisable to consider this if traveling with elderly individuals.
Be Prepared for Check-in and Check-out Times
The hotel's check-in time is after 4:00 PM, and check-out is before 12:00 PM, so it's important to plan your arrival and departure accordingly.
Location
Jabal Omar, Mecca 21955
What's nearby
- King Fahad Gate0.3 mi
- Sacred Mosque0.3 mi
- Well of Zamzam0.4 mi
- Kaaba0.4 mi
- Abraj Al-Bait Towers0.5 mi
- Jannat al-Mu'alla0.9 mi
- Makkah Haramain High Speed Railway Station2 mi
- Hira Cave3.5 mi
- Jabal Al-Nour3.5 mi
- Mount Thawr4.1 mi
- The Kiswa Factory of the Holy Ka'aba4.1 mi
- Makkah Mall4.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10001038
Essential information about Hilton Hotel & Convention Jabal Omar Makkah
Low season | April |
|---|---|
High season | November |
Average price (weeknight) | $227 |
Average price (weekend night) | $220 |
When to book a room at Hilton Hotel & Convention Jabal Omar Makkah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Hotel & Convention Jabal Omar Makkah
FAQs when booking at Hilton Hotel & Convention Jabal Omar Makkah
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.4 mi |
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