Guest reviews
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Overall Rating
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8.0 "Breakfast is good."
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7.8 "Good vibe."9.1 "91% thought, the
hotel was modern ." 9.5 "95% thought thehotel was luxurious ." 8.2 "82% said it was astylish hotel ." 8.2 "82%enjoyed the lobby entrance ." -
7.3 "Good amenities."7.3 "73% thought the
building was wonderful ." 8.4 "84% said theelevator was good ." 8.2 "82%enjoyed the lobby entrance ." -
7.1 "Good service."7.6 "
Housekeeping was great , according to 76%." -
6.6 "Food is average."6.3 "Only 63% were
satisfied with the menu ." 5.5 "Theprice was ok for 55%." -
5.8 "Location is acceptable."6.9 "Only 69% were
satisfied with the proximity to sightseeing ." -
4.8 "Rooms are not good."3.7 "63% didn't like the
uncomfortable beds ." 2.0 "80% saidrooms were small ." 3.6 "64%complained about the bathroom ." 4.4 "56% said thebathroom was dirty ." 2.1 "Air conditioning was criticized by 79%." 1.1 "89% thought they werepoorly maintained ." 2.9 "71%criticized the small bathroom ." 3.3 "For 67%, therooms looked old ." -
2.6 "Disappointing internet connection."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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8.0 "Vibe was good."9.6 "96% thought the
hotel was luxurious ." 9.2 "92% thought, thehotel was modern ." -
7.9 "Good breakfast."
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7.0 "Good service."9.0 "90% found the
staff to be very friendly ." 7.7 "Housekeeping was great , according to 77%." -
6.8 "Food is average."
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6.2 "Location is acceptable."6.8 "Only 68% were
satisfied with the proximity to sightseeing ." -
5.0 "Rooms are ok."2.1 "79% said
rooms were small ." 3.5 "65% didn't like theuncomfortable beds ." 4.0 "60%complained about the bathroom ." -
2.6 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall Rating
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8.1 "Breakfast is good."
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7.5 "Good vibe."9.6 "96% thought the
hotel was luxurious ." -
7.5 "Good service."8.9 "89% found the
staff to be very friendly ." 8.1 "Housekeeping was great , according to 81%." -
5.7 "Location is acceptable."6.8 "Only 68% were
satisfied with the proximity to sightseeing ." -
4.9 "Rooms are not good."4.2 "58% didn't like the
uncomfortable beds ." 2.1 "79% saidrooms were small ." 3.3 "67%complained about the bathroom ." -
2.5 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall Rating
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8.3 "Breakfast is good."
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7.2 "Good service."
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7.0 "Good amenities."7.0 "70% thought the
building was wonderful ." -
5.7 "Location is acceptable."7.0 "70%
liked the proximity to sightseeing ." -
4.8 "Rooms are not good."
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4.3 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Room survice, To put more type of main course in the buffet
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2.0review from
Breakfast included The location, the hotel is the backside of the haram where there is a constant action and no direct access to the haram. you will have to climb a long big hill to get to the haram, there are cars on the street it's terrible to get to the hotel from the haram. Elderly person like mom could not do. Secondly the staff at the front reception, we waited two hours to get aclean room, and we were not the only family. when we managed to get a room it was smoking room when I specificly requested a non smokin room. The property was falsely advertised and lied. Rooms are not even close to the ones of pictures. you have to take multiple elevators just to get down from you hotel, I missed prayer towice. If you take a wrong one you gotta comeback again and the take the right one. I come to Mekka to take my mom to haram, this hotel made it challenging. I try to get out and stay somewhere reasonable (regardless of the cost) for my mom to walk to haram, wouldn't credit me for the knights I didn't use, I was stuck there. Over all it was a bad service and facility. Beware..... dnt stay here. This is falsely advertised, booking.com should be a shamed. I spend over $2,000 for missarable stay.
