General
Services and conveniences
Dining
Basics
Accessibility and suitability
Bathroom
Laundry
Health and safety
Parking and transportation
Media and entertainment
Family friendly
Outdoor
Bedroom
Workspace
Things to do
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at Jabal Omar Marriott Hotel Makkah?
Jabal Omar Marriott Hotel Makkah offers dining options such as an on-site restaurant, breakfast in the room, and the option to have food delivered to guest accommodation. Guests can also enjoy meals at the outdoor terrace in pleasant weather.
Is there a shuttle service available for guests at Jabal Omar Marriott Hotel Makkah?
Yes, Jabal Omar Marriott Hotel Makkah offers a 24/7 shuttle service to the Haram, providing convenient transportation for guests. Additionally, there are many options for transport available, making it easy to visit the Haram at any time.
What can guests expect from the staff at Jabal Omar Marriott Hotel Makkah?
Guests can expect helpful and friendly staff at Jabal Omar Marriott Hotel Makkah. Many guests have highlighted the professional and accommodating service provided by the staff, including specific mentions of helpful reception and guest relations representatives.
Are there any concerns about accessibility to the Haram from Jabal Omar Marriott Hotel Makkah?
While Jabal Omar Marriott Hotel Makkah offers a shuttle service to the Haram, some guests have mentioned that the hotel is located up a mountain, making walking to and from the Haram challenging. However, the hotel's shuttle service provides a convenient alternative for guests.
What are the common concerns about the hotel's cleanliness at Jabal Omar Marriott Hotel Makkah?
Some guests have mentioned concerns about the cleanliness of the rooms, including instances of rooms not being clean or well-arranged upon check-in. Additionally, there have been comments about specific areas needing more detailed cleaning and improvements in housekeeping.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a direct view of Masjid al-Haram for an enhanced experience.
Take Advantage of the Shuttle Service
Guests appreciated the frequent and convenient shuttle bus service to and from the Haram, making it easier to access.
Consider Upgrading to a Suite
Some guests were pleasantly surprised by complimentary upgrades to suite rooms, providing direct views of Masjid al-Haram.
Be Mindful of Noise Levels
Guests advised against rooms with outdoor noise, particularly those located next to windows, to ensure a peaceful stay.
Utilize the 24-Hour Shuttle Service
The 24-hour shuttle service to the Haram was highly praised for its convenience and reliability, making it easier to access the holy site.
Check for Room Cleanliness
Some guests noted the importance of thorough room cleaning, particularly in high-traffic areas like bathrooms, and suggested checking for cleanliness upon arrival.
Take Advantage of Early Check-in and Late Check-out
Guests appreciated the hotel's flexibility with early check-in and late check-out, accommodating their travel schedules.
Consider the Location
While the hotel is within walking distance to the Haram, it's situated on a slight incline, so guests recommended considering this when planning their visit.
Engage with Helpful Staff
Many guests highlighted the helpfulness and professionalism of specific staff members, such as receptionists and room cleaning services, for a more personalized experience.
Be Aware of Potential Noise Disturbances
Some guests experienced disturbances related to hotel security and management, so it's advisable to be mindful of potential noise or service-related issues.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | February | $325 | $157 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 176% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
8.6 | 0.5 mi |