Mirage Al Salam

The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of amenities to ensure the safety and comfort of guests. Additionally, it provides a convenient ATM on-site, wake-up service, and a mini-market for added convenience.

Unfortunately, the hotel does not have on-site parking. Guests may need to utilize the nearby Masjid Nabawi’s basement parking and pay for the parking fee.

Guests have praised the hotel's breakfast, which offers a variety of Arabian food, cereal, original Arabian coffee, chickpeas, chicken curry, yoghurt, fruit juices, and bread. However, some guests have mentioned that the mealtime can be crowded.

While some guests have mentioned concerns about room cleanliness, others have appreciated the hotel's proximity to the Haram and the availability of daily housekeeping. The hotel also follows safety protocols and provides hand sanitizer in guest accommodation and key areas.

The hotel experiences low season in October and high season in March. Visitors may want to consider these factors when planning their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Prophet's Mosque comes highly recommended.

If you prefer fewer crowds, consider visiting in October, which is considered the low season. This could provide a more peaceful experience near the Prophet's Mosque.

The hotel's close proximity to attractions like the Green Dome, Al-Madinah Museum, and Jannat al-Baqi‘ makes it convenient for guests to explore these historical sites.

Some guests suggested requesting room upgrades upon check-in, as they found the standard room size to be small and not suitable for prayer.

Several guests reported issues with room cleanliness, specifically with carpets and bed sheets. It's advisable to check the room upon arrival and request a change if necessary.

Take advantage of the hotel's room service, ATM on-site, and concierge service for added convenience during your stay.

Some guests mentioned issues with room facilities such as the bathroom, TV, and fridge. It's recommended to check the functionality of these amenities upon arrival and report any issues to the staff promptly.

While the hotel's location near the Prophet's Mosque is a major advantage, some guests found the hotel to be more suitable for solo travelers or those on a budget. Consider this aspect when choosing the hotel for your stay.

If you're traveling by car, be aware that the hotel does not have its own parking. Guests may need to utilize the nearby parking facilities at the Prophet's Mosque and consider associated fees.

While the hotel's location and proximity to the Prophet's Mosque received positive feedback, it's important to manage expectations regarding room size, cleanliness, and facilities.