Guest reviews
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All Reviews
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Overall Rating
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9.7 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.7 "97%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." -
9.7 "Internet works perfectly."9.6 "96% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.8 "98% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 8.0 "Housekeeping was great , according to 80%." -
9.5 "Perfectly clean."9.5 "95% said
rooms were clean ." 10.0 "100% thoughtit was clean ." 8.8 "88% said thebathroom was clean ." -
8.9 "Good value."10.0 "100% thought it was a
great value ." 8.8 "88% werehappy with the price ."
Overall Rating
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9.8 "Internet works perfectly."
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.9 "99% said thereception staff was great ." -
9.7 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.6 "96%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." -
9.4 "Perfectly clean."9.3 "93% said
rooms were clean ." -
8.8 "Good value."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.6 "Terrific location."9.8 "98%
liked the proximity to shopping ." -
9.6 "Perfectly clean."9.6 "96% said
rooms were clean ." -
9.0 "Excellent value."
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8.8 "Food is delicious."
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6.3 "Average comfort."
Overall Rating
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9.7 "Terrific location."
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9.5 "World class service."
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7.9 "Nice rooms."
Overall Rating
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9.7 "Terrific location."
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9.6 "Perfectly clean."9.6 "96% said
rooms were clean ." -
9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Internet works perfectly."
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8.9 "Good value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
very close to train station and downtown area. too tiny space for hotel room, like most of standard hotel room in HK
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8.0review from
All staff were excellent. The restaurant, lounge area and relaxation rooms had wonderful ambience. The layout of the room used space creatively with very good taste. Food at restaurant was excellent and location fantastic for shopping and sightseeing. Love the avaialbility of coffee any time. very nice touch. Felt like home !
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7.3review from
we were provided with an upgrade which is always appreciated.The room was quiet and very clean.The non smoking policy and green energy certification is exemplary
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7.3review from
We really enjoyed our stay and will definitely stay again. The reception staff were especially kind & helpful.We also picked the hotel for its, "Green" set up of sustainability.
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6.7review from
Easy check in. Clean room Fox TV heat exchanger noisy. no free internet access
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7.3review from
quiet, well-run hotel in a convenient location for what we wanted. suited an older couple - no noise from night clubs or other drunken revelry. traffic noise low considering that it is on a main road. Noise well suppressed by double glazing and air con effective. internet connection slow and consequently charged more time than was really needed to do the work.
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8.0review from
I was only there overnight but Ifound the room to be clean and the bed comfortable to sleep in. It served it's purpose. No,everything was fine.
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6.0review from
Good location, very convenient to Southern Cross Station Not quite of the quality of a major chain - smallish room, smallish facility
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8.0review from
The library and relaxation room was great. We got upgraded to a three bedroom apartment and it was great. Very clean and comfy beds. Close to Southern Cross station.
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8.0review from
The Alto Hotel On Bourke was much better than what we were expecting. If you are planning on going to Etihad Stadium, the location could not be better. And DFO is just a stones throw away. The building itself is lovely, our room was great (mmmmm... spa) and excellent value for money. Can't wait to come back!
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8.0review from
All staff were excellent. The restaurant, lounge area and relaxation rooms had wonderful ambience. The layout of the room used space creatively with very good taste. Food at restaurant was excellent and location fantastic for shopping and sightseeing. Love the avaialbility of coffee any time. very nice touch. Felt like home !
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8.0review from
I was only there overnight but Ifound the room to be clean and the bed comfortable to sleep in. It served it's purpose. No,everything was fine.
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8.0review from
The library and relaxation room was great. We got upgraded to a three bedroom apartment and it was great. Very clean and comfy beds. Close to Southern Cross station.
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8.0review from
The Alto Hotel On Bourke was much better than what we were expecting. If you are planning on going to Etihad Stadium, the location could not be better. And DFO is just a stones throw away. The building itself is lovely, our room was great (mmmmm... spa) and excellent value for money. Can't wait to come back!
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7.3review from
we were provided with an upgrade which is always appreciated.The room was quiet and very clean.The non smoking policy and green energy certification is exemplary
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7.3review from
We really enjoyed our stay and will definitely stay again. The reception staff were especially kind & helpful.We also picked the hotel for its, "Green" set up of sustainability.
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6.7review from
Easy check in. Clean room Fox TV heat exchanger noisy. no free internet access
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7.3review from
quiet, well-run hotel in a convenient location for what we wanted. suited an older couple - no noise from night clubs or other drunken revelry. traffic noise low considering that it is on a main road. Noise well suppressed by double glazing and air con effective. internet connection slow and consequently charged more time than was really needed to do the work.
