Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.4 "Awesome vibe."9.6 "96% said it was a
stylish hotel ." 9.7 "97%enjoyed the friendly atmosphere ." 8.6 "86% thought, thehotel was modern ." 10.0 "100% thought thehotel was luxurious ." -
9.3 "Food is to die for."9.2 "92%
loved the menu selection ." -
9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 8.6 "86% werehappy with the room service ." -
8.7 "Comfort level is high."9.2 "92% said the
beds were comfortable ." 8.4 "84% thoughtrooms were spacious ." 7.0 "70% thought it waspleasantly quiet ." -
5.8 "Breakfast is mediocre."
-
3.5 "Internet is poor."2.9 "71% said the
wifi quality was bad ." 4.2 "58% thought it wasoverpriced ."
Overall Rating
-
9.5 "Awesome vibe."9.7 "97% said it was a
stylish hotel ." 9.7 "97%enjoyed the friendly atmosphere ." -
9.5 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
9.4 "Food is to die for."
-
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." -
8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." -
3.1 "Disappointing internet connection."
Overall Rating
-
9.6 "Terrific location."
-
9.3 "World class service."
Overall Rating
-
9.5 "Terrific location."
-
9.4 "Food is to die for."
-
9.2 "Awesome vibe."9.6 "96% said it was a
stylish hotel ." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." 9.5 "95% thought thearchitecture was beautiful ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
9.1review from
Great welcome at reception The noise from the construction work around it and the fact guests did not have access to a computer to do some quick work (yet they have a conference room area)
-
6.0review from
I love the hotel The over night room service was terrible.
-
7.3review from
The staff were helpful and very flexible when trying to accomodate any requests that we made.
-
7.0review from
Excellent staff who were very polite, helpful, professional and friendly. Very clean and comfortable rooms. The food wasn't very nice and wasn't cheap
-
7.3review from
the design of the hotel is great and the room is very comfortable. the room was a bit small but overall it's great.
-
6.7review from
Great design, excellent staff Housekeeping was a little erratic over the weekend, but any faults were correctly quickly and efficiently
-
8.0review from
Excellent Staff- Very helpful. Fantastic Artwork! Close to Chapel Street for shopping, cafes etc No
-
8.0review from
It was delightful.
-
7.7review from
Location, original art work, cafe, bathroom products, kitchenette and sofa, art books, excellent bed Bathroom lacked some privacy e.g. when another couple joined us for a drink in the room. Innovative but probably less practical than it should be.
-
6.7review from
The location was great, as were the staff and service. I appreciated the access to internet, loved the laundry facilities and the workout facilities. The decor and theme were also fantastic. I truly did not like the fact that I was asked to provide my credit card and was asked to approve $100/night in advance for "incidentals" I seriously considered refusing when asked this, because my credit card has already been billed for the entire cost of the stay. If there were any incidentals those, too, could have been added to the existing card. It felt degrading to be asked this. Also, I requested a DVD player my second night there. I was told there would be a $30 deposit fee and a $20/night charge. After waiting almost two hours for it to be delivered, I rang reception and requested it be cancelled as it was getting too late to watch my movie. I believe in a hotel of this quality, a dvd player should be standard fare.
-
9.1review from
Great welcome at reception The noise from the construction work around it and the fact guests did not have access to a computer to do some quick work (yet they have a conference room area)
-
8.0review from
Excellent Staff- Very helpful. Fantastic Artwork! Close to Chapel Street for shopping, cafes etc No
-
8.0review from
It was delightful.
-
7.3review from
The staff were helpful and very flexible when trying to accomodate any requests that we made.
-
7.0review from
Excellent staff who were very polite, helpful, professional and friendly. Very clean and comfortable rooms. The food wasn't very nice and wasn't cheap
-
7.3review from
the design of the hotel is great and the room is very comfortable. the room was a bit small but overall it's great.
-
6.7review from
Great design, excellent staff Housekeeping was a little erratic over the weekend, but any faults were correctly quickly and efficiently
-
7.7review from
Location, original art work, cafe, bathroom products, kitchenette and sofa, art books, excellent bed Bathroom lacked some privacy e.g. when another couple joined us for a drink in the room. Innovative but probably less practical than it should be.
-
6.7review from
The location was great, as were the staff and service. I appreciated the access to internet, loved the laundry facilities and the workout facilities. The decor and theme were also fantastic. I truly did not like the fact that I was asked to provide my credit card and was asked to approve $100/night in advance for "incidentals" I seriously considered refusing when asked this, because my credit card has already been billed for the entire cost of the stay. If there were any incidentals those, too, could have been added to the existing card. It felt degrading to be asked this. Also, I requested a DVD player my second night there. I was told there would be a $30 deposit fee and a $20/night charge. After waiting almost two hours for it to be delivered, I rang reception and requested it be cancelled as it was getting too late to watch my movie. I believe in a hotel of this quality, a dvd player should be standard fare.
