Best Western Melbourne City

Best Western Melbourne City

16 Spencer Street, Melbourne, VIC 3000, Australia
+61 396 213 333

rate per night


based on 1,954 reviews

Best Western Melbourne City
Thu 5/26
Fri 5/27
ProviderNightly total$67

About Best Western Melbourne City

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

This charming hotel is situated in Melbourne and is a few minutes on foot from Southern Cross Railway Station. It is moments from Melbourne Aquarium, eateries and nightlife options.

During their stay at Best Western Melbourne City, guests can enjoy free Wi-Fi, as well as the rooftop terrace. Staff are available 24 hours a day and can help with booking tours and tickets.

This contemporary hotel features rooms with an en suite bathroom, air conditioning and a TV. They each have luxury linen, tea and coffee making facilities and an iPod docking station.

Best Western Melbourne City offers a conveniently located café, perfect for those who want a snack without leaving the property. In the evening, guests are able to relax in the comfortable lounge bar.

Best Western Melbourne City is within walking distance of Collins Street, Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. It is also within walking distance of Docklands Stadium and Eureka Tower.

Photos of Best Western Melbourne City

Property safety measures

Best Western Melbourne City has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Best Western Melbourne City

Wed 5/25
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Standard Rooms($71 - $99)
Standard room
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$72 totalSnaptravel
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$74 totaltravelup
Double Rooms($67 - $85)
Double room
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$70 totalPriceline
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$82 totalKAYAK

Amenities at Best Western Melbourne City

  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Enhanced cleaning
  • Safe
  • Cleaning products


  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner


  • Electric kettle
  • Kitchenware
  • Kitchen
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Coffee machine

Services and conveniences

  • Wake-up service
  • Concierge service
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Ticket service
  • Safety deposit box

Accessibility and suitability

  • Entire unit located on ground floor
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Library
  • Books
  • TV


  • Hairdryer
  • Private bathroom
  • Shower
  • Additional toilet
  • Toilet
  • Toilet paper


  • Family rooms
  • Inner courtyard view
  • Storage available
  • Rooftop
  • Soundproofing
  • Telephone


  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fax/photocopying
  • Desk

Parking and transportation

  • Parking (surcharge)


  • Terrace/Patio

Things to do

  • Bicycle rental

Family friendly

  • Children's high chair


  • Massage

Reviews of Best Western Melbourne City

GoodBased on 1,954 verified guest reviews

Pros +
Cons -

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8.5 Great
Cons:The internet connection is sometimes unstable and slow.
10.0 Excellent
Pros:I don't know how they do it. You can't stay in any capital city for this price in this good a hotel. but the Pensione do it.
6.3 Okay
Pros:Location! Very close to conference center. Front desk staff were friendly.
Cons:Front desk staff were willing to help but some were not very knowledgeable about the tourist destinations, restaurants, etc in the area. It would be helpful to have a concierge. Also, there were some plumbing issues in my room -- but this may not be the case in other rooms.


16 Spencer Street, Melbourne, VIC 3000

What's nearby

  • Collins Street0.5 mi
  • Eureka Tower0.5 mi
  • Southbank Promenade0.6 mi
  • Block Arcade0.6 mi
  • Royal Arcade0.6 mi
  • Flinders Street Station0.7 mi
  • Bourke Street Mall0.7 mi
  • Melbourne Arts Centre0.7 mi
  • National Gallery of Victoria0.8 mi
  • Federation Square0.8 mi
  • Queen Victoria Market0.9 mi
  • Old Melbourne Gaol1.1 mi



Check in anytime after 2:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Best Western Melbourne City

  • Best Western Melbourne City is located at 16 Spencer Street in Melbourne CBD, 0.9 miles from the center of Melbourne. Collins Street is the closest landmark to Best Western Melbourne City.

  • Check-in time is 2:00 PM and check-out time is 11:00 AM at Best Western Melbourne City.

  • Yes, Best Western Melbourne City offers free Wi-Fi.

  • Best Western Melbourne City is 7 miles from Melbourne Essendon. Best Western Melbourne City is 12.2 miles from Melbourne.

  • Yes, Best Western Melbourne City is a pet-friendly hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.9 mi

Location rating


Nearest Airport


Distance to airport

12.2 mi