Melbourne Car Rentals

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Melbourne car rental reviews and directory

Budget
Car rental reviews:
Good (7.4, 23 reviews)
Car rental locations in Melbourne:
2 locations
Budget
Locations in Melbourne
1050 South Babcock Street
+1 321 727 8056
One Air Terminal Parkway
+1 321 951 4809
  • 7.3
  • 7.2
  • 7.7
  • 7.2
  • 7.8
Recent reviews
8.0 Excellent
Aug 31 2016
Pros: Everything worked. Easy pickup and drop off. Good price.
2.0 Mediocre
Sep 27 2016
The worst experience
Cons: This is my worst experience with a rental agency. Her name was Karen and she was very rude. They just had one car and that too was getting cleaned and made me wait for 15 minutes. She was trying to find excuses not to give me the car. Their recommendations were to get a car in the airport, take a shuttle, take a taxi etc and not in a mood to get me a car. I would never go back to them again in my life.
2.0 Mediocre
Oct 3 2016
Cost far exceeded the per day rate
Cons: We were quoted 29.99/day and the final bill was 49.99/day? I don't understand and they'll be getting a call. I won't be using Budget again!
5.2 Okay
Oct 12 2016
Pros: At least the car was there.
Cons: I had previously dropped off a car at the Melbourne airport a week prior without any issues. But when I picked up this car on the 10th, apparently it was at another location 3 miles down the road (Sears). What irritated me was when I picked up the car nothing was said and the agent charged me double the expected rate. Once I had walked out to the car and figured out the doubled rate, they informed me that rate was down the street at the Sears location. Why wasn't this brought up at the time of pickup. Guess I need to be more aware of the budget practices.
10.0 Excellent
Feb 21 2017
Schedule changes were easy online
Pros: I was able to easily adjust my schedule online via he Budget website. I had to ultimately cancel my reservation 24 hours from my pick-up time and was not charged any fee. My 5-star ratings are based on previous budget rentals.
8.0 Excellent
Mar 18 2017
Pros: Everything , nice people and efficient.
6.8 Good
May 24 2017
At was not what we ordered and was nor washed
Pros: Agent was friendly, offered us a larger car and the easy pick up and drop off.
4.4 Okay
Aug 15 2017
Misleading
Pros: Inside a Sears Service Center. Opened at 8am sharp.
Cons: I reserved a compact car (Ford Fusion or similar), they gave me a Fiesta, subcompact, but still chraged for the compact. There were very limited choises in this lot.
10.0 Excellent
Dec 31 2015
Forgot my sun pass inside the rental car
Pros: I forgot my sun pass Advice at them when I drop off the car rental. Please ask them about it because I will come back after ten days, so I will take it.
8.0 Excellent
Oct 24 2015
Pros: Clean car, friendly staff
Cons: The car was difficult to locate when picked up. It also had a push button start and I had no idea how to start it. I had to google how to start the car. Staff should've been aware of this and given instructions
Hertz
hertz
Car rental reviews:
Excellent (8.8, 11 reviews)
Car rental locations in Melbourne:
2 locations
Hertz
Locations in Melbourne
1 Air Terminal Pkwy
+1 321 723 0315
840 S Harbor City Blvd
+1 321 723 4257
  • 8.5
  • 9.3
  • 8.9
  • 8.0
  • 9.3
Recent reviews
8.0 Excellent
Feb 19 2017
Cons: I didn't like that I had to purchase window wash, as it was totally empty.
10.0 Excellent
May 2 2017
Great service
Pros: I needed to change my pick up time since my flight was delayed and it was very easy to reschedule and costumer service was amazing!
9.2 Excellent
May 11 2017
Pros: Easy to pick up and drop off with polite personnel.
Cons: No warnings about the frequent unexpected and unannounced tolls we would encounter. No cruise control. Cheaply made car interior, but for the price it was fine.
10.0 Excellent
Jan 31 2017
Easy inexpensive car rental
Pros: Renting a car outside of the airport was much less expensive. This rental car was at a car dealership toward the back garage area. Staff was really helpful and even recommended a few things to check out locally, which we appreciated. Car was clean, simple (Ford, Escort) good gas milage and got the job done. They even gave us a ride to the airport so we didn't have the hassle of a taxi. Great experience!
10.0 Excellent
Feb 9 2017
Pros: ease of dropping off car
10.0 Excellent
Mar 11 2017
very pleased
Pros: free mileage, easy to extend, pleasant staff, ease of transaction.
Cons: extended day price a bit high
8.0 Excellent
Mar 16 2017
Hertz Car in Melbourne
Pros: The service provided by Karlos Santos was very good.
Cons: The compact car was basic. It had no cruise control which I missed..
8.4 Excellent
Mar 29 2017
Pros: Nice friendly people
Cons: Had to wait 20-30 minutes for a ride to airport
5.6 Okay
May 26 2017
Cons: The car was advertised to be located at the Hertz counter in the airport. It was not. It was 3 miles away. That was inconvenient and I had to arrange for my own transportation to and from the Hertz counter back to the airport. Hertz would not offer to take me to the other counter either. It was false advertising and I will not use Hertz or Kayak again. I was attending a funeral in Melbourne and did not welcome the hassle this caused.
8.4 Excellent
Jun 17 2017
Car dealership
Pros: The price
Cons: The location
Thrifty
Car rental reviews:
Good (6.0, 9 reviews)
Car rental locations in Melbourne:
1 location
Thrifty
Locations in Melbourne
One Air Terminal Parkway
+1 321 727 8484
  • 5.8
  • 6.0
  • 6.0
  • 6.0
  • 6.2
Recent reviews
9.2 Excellent
Oct 12 2015
Last Minute Deal Finder.
Pros: Low cost and fast and easy rental at the last minute.
Cons: When they were trying to give me a mediocre car but when I complained, they gave me a better one.
4.8 Okay
Oct 28 2015
Pros: Non
Cons: Is not located in the airport, have to call. They didn't had the reservation in their system. Try to set me up with a different deal for less than reservation. Local is dirty, not friendly.
10.0 Excellent
Dec 14 2015
Excellent customer service!!!!
Pros: The thrift ad is misleading: it said unlimited mileage but when I went to get the car I was told only 450 miles and had to stay within the state. I wasn't too happy at all. I had printed out everything and it definitely said unlimited miles; the employee immediately went on line, booked me with another company and actually took me to another location to pick up a car. I rented the other car but can't stop telling everyone about the super customer service from thrift!!
Cons: Misleading ad! It said unlimited miles....you lied:(
10.0 Excellent
Jan 25 2016
Terrific service and Vehicle
Pros: Prompt and professional pick-up and delivery.
Cons: Nothing...at all.
4.0 Okay
Feb 5 2016
They were not open when I arrived
Pros: The price would have been better than the price I got for the national rental I had to get at the counter
Cons: They close at 7pm so any flight that arrives after that can not get their car. This was not clear when I rented it on kayak. I had to rent a car in person at the counter of national rental
2.0 Mediocre
Feb 7 2017
Pros: It was transportation
Cons: The car was too small, the ignition was hard to turn off and on. I never could find the lever to open the fuel tank door, so I could not return the car with a full tank. This was by far my worst rental car experience.
2.0 Mediocre
Mar 31 2017
Worst smelling rental ever
Pros: Not much to be honest it's was pretty much all bad!
Cons: The customer service , the smell of the car was horrible , the capped mileage that was different than what my wife reserved online, the inability to return the car to a different Thrifty location at the Orlando Airport 45 miles away. I will never rent from them again and as a retired USAF veteran and constant traveler thats saying a lot.
10.0 Excellent
Jun 1 2017
Melbourne Rental
Pros: Quick and easy
Cons: N/A
2.0 Mediocre
Jul 27 2017
No cars
Pros: None
Cons: There was no car available; I would have had to wait until 8 o'clock at night. I got another car
Enterprise
Car rental reviews:
Good (7.9, 7 reviews)
Car rental locations in Melbourne:
2 locations
Enterprise
Locations in Melbourne
1 Air Terminal Pkwy
+1 321 951 8830
920 Harbor City Blvd
+1 321 676 2426
  • 8.0
  • 8.0
  • 8.0
  • 7.4
  • 8.0
Recent reviews
8.0 Excellent
Jul 18 2016
Pros: Price
10.0 Excellent
Oct 25 2016
Pros: The people assisting were awesome at every juncture.
10.0 Excellent
Nov 27 2016
Pros: Able to use debit card with proof of insurance (cover page faxed from Geico immediately) and free upgrade. Worked with a wonderful rep at the counter.
10.0 Excellent
Dec 1 2016
Great company
Pros: Friendly customer service.
2.0 Mediocre
Dec 10 2016
No communication
Cons: I made my reservation for a Saturday at noon, when I got there, they where already close, no one call me to tell me the location close at noon, why the even let me do the reservation if their close at that time, then I was told to go to the airport location that they would help me there,but when I got there they didn't want honor my reservation and they want it to charge twice as much. Melbourne FL.
10.0 Excellent
Feb 3 2017
Great customer Service
Pros: Rob was very attentive and helpful. It was a slow day, so I got a free upgrade which made my trip so much more comfortable. I will definitely rent here again.
5.2 Okay
Mar 12 2017
Cons: Service center was overwhelmed both at pick up and drop off. Vehicle selection was poor at pick up.
Dollar
dollar
Car rental reviews:
Mediocre (3.9, 4 reviews)
Car rental locations in Melbourne:
1 location
Dollar
Locations in Melbourne
One Air Terminal Parkway
+1 321 725 5255
  • 4.0
  • 3.5
  • 4.0
  • 4.0
  • 4.0
Recent reviews
9.6 Excellent
Jan 21 2016
Pros: The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.
Cons: There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.
2.0 Mediocre
Feb 15 2016
Dollar rental is a scam and should not be allow on
Cons: Dollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??
2.0 Mediocre
Apr 17 2017
No one was at the counter - other agents speculated that she went home
Pros: Nothing
Cons: We were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.
2.0 Mediocre
May 23 2017
No unlimited miles
Cons: Booked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.
Alamo
alamo
Car rental reviews:
Excellent (10.0, 3 reviews)
Car rental locations in Melbourne:
1 location
Alamo
Locations in Melbourne
1 Air Terminal Pkwy
+1 844 891 0544
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Dec 28 2016
Pleasant experience
Pros: The car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.
10.0 Excellent
Dec 31 2016
Pros: Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.
Cons: No negative comments at all.
10.0 Excellent
Feb 22 2017
Great Help at The Counter
Pros: The customer service was great. A very pleasant helpful staff.
Avis
avis
Car rental reviews:
Excellent (9.0, 2 reviews)
Car rental locations in Melbourne:
2 locations
Avis
Locations in Melbourne
1 Air Terminal Parkway
+1 321 768 7578
1050 Babcock Street
+1 321 726 9845
  • 9.0
  • 9.0
  • 9.0
  • 9.0
  • 9.0
Recent reviews
8.0 Excellent
Dec 28 2016
Simple dropoff at small airport
Pros: Dropoff was quick and simple
Cons: At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.
10.0 Excellent
Jan 29 2017
Pros: Cost what was quoted when I picked it up I asked for compact but all the had was midsize Good customer service-pick up and drop off easy
National
national
Car rental locations in Melbourne:
1 location
National
Locations in Melbourne
1 Air Terminal Pkwy
+1 844 891 0545
Sunnycars
sunnycars
Car rental locations in Melbourne:
1 location
Sunnycars
Locations in Melbourne
One Air Terminal Parkway
59 travelers who rented a car in Melbourne gave the car agency they used an average rating of 7.5

Car Rental Locations in Melbourne

Melbourne