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convience to the city noise from other guests
Comfortable and clean room
Being so close to Park and trams and proximity to Melbourne city.
Decent clean room for short stay in good location
Friendly courteous attentive staff clean rooms and location
It was situated in a good position to get into the city & has recently been upgraded & now looks good. Nil.
Close to my business appointments Took 20 minutes to get heater to work, time set wrong on control and then I had to reset it
I thought the new renovations are coming along quiet well...I enjoyed most of my stay there...I think it would be much better if they had a smoking area as the old people in the room next door was very abusive to me for smoking outside...I was doing the right thing... I also think that the curtains should come all the way around the windows as the lights stay on all night out side and come through the curtains very annoying it was....
The staff were very friendly and helpful in providing information about the local area including maps and information about local services. The rooms were in good order and well tended and stocked with fresh towels etc. each day. Basic breakfast menu available which was good value for money. No complaints from us.
Nice and helpful staff, beautiful park over road We had to get cabs to and from equitana, would be awesome if we could have got a tram easily
Close to public transport and shopping. Very friendly and helpful staff. Insufficient lighting- ie no bedside lighting for reading. Few power points- ie needed to unplug fridge in order to boil kettle or recharge phone.
Central, adequate facilities, cooperative staff, off street parking etc. None
Location location location. 10 minutes by good tram service, close to Vic market and great staff !! Having to pay for Wi Fi - spent 3 months in USA-even the $40/night motels did not charge for Wi Fi.
rooms were comfy, served our purpose well. no lift. tough work with suitcase
I have no problem in returning in the future and revomend to anybody has so much going for it wazza Zero
Hotel was fine but we really did only stay for a quick night due to a function in the city. We found the staff were very welcoming and helpful. Esp Raj. We got there at 6.00pm taxi to our function from the hotel at 19:15. Got back late and left early in the morning so just a flying visit. Very pleasant though.
Good quality budget accommodation Free Wifi should be included
very clean bathroom. small, old tv
Convenience of location. Value for money.
Location and security & able to open windows shower was tricky to get used to & water heating stopped around 11pm
The location is good, it's close to the CBD and, has lots of entertainment and restaurants close by/
the carpark although it comes with a cost
It is in a great spot very close to everything & the city circle tram isnt far from the hotel. the breakfast! its was lame! Juice in the fridge & make it yourself toast this is not what i call Breakfast included.
Great Studio apartment with an excelent city view.
Clean and very comfortable room, continental breakfast was adequate, very pleasant and professional receptionists and staff. Very handy to shopping centre. Have stayed previously and was up to our expectations. Nothing at all that we did not like.
The lady cleaner who was a chinese was very nice, courteous n friendly. Loved the room. Everything was available.
The hotel was excellent for a special night out in the City for us both.
both the day and night staff where very helpful to country people also being able to leave our overnight bags while shopping till we caught our train was a big help and I have recommended your hotel all ready to other country trippers
They charge $5 for continental breakfast, not worth it
The very reasonable cost of the breakfast.The LCD TV. Access to the trams. Paying up front on arrival.Lack of a more friendly welcome.
It was cold. The weather was cold and the rooms were cold, not good for children. In addition, there is no hot water. I had always to take shower in cold-warm water in Melbourne cold weather.
too short a stay to comment cold room . air-cond not working
close to the city , without city prices. convenience for car parking.
Comfort with good access to public transport and convenient parklands Nothing to note
Clean. It was good they had a restaurant there since there was nothing in vicinity to walk to easily. Restaurant was good but a little on the expensive side. Shuttle service was good. Quite a ways from airport to be called an "Airport Hotel". Not much around there to get to by walking.
Rooms are clear Hard to find the hotel
I found the motel very convenient for my overnight stay. I really don't know about your facilities or the district as my purpose was to have a sleep and catch an early flight next morning. No complaints
Nearby the airport without the noise Complimentary airport shuttle Surprisingly good breakfast buffet (not included) Wifi painstakingly slow Reformed old-style motel
I liked free transfers to airport and the spa bath. Breakfast was good value.
You know what you get with BW Hotels. The accomodation is standard and. I did like Free Wi Fi although it is limited usage - fair enough. Reastuarant on site was really handy and the food was good. Well I didn't know the Free wifi was limited usage at a time.
very nice room.
Convenient courtesy shuttle, helpful & obliging staff, good location Thin walls - noise from next rooms.
the motel room was clean and comfortable staff were very pleasant and willing to assist with any of our needs we moved accommadation on the second night due to the noise level of the guests in the next room we went to reception and put in a complaint which was dealt with promptly but to no avail so we moved on and recieved a refund without any hassels
Close to airport and free shuttle The cost was a bit high
Friendliness and helpful staff. Easy in and out. Close to airport but with local places to eat.
Friendly reception. Shuttle was convenient. Accommodation very basic for the price. The bathroom needed attention, eg., painting and mould in shower.
friendly staff. buffet meal cooked to perfection and free pick up and take back to airport transfers
Good Client laying in hallway outside my room trying to get service on his computer
The hotel is in a good position, and ideal for air travel. Facilities re bar snacks, sufficient for us. Car parking, a big reason for staying there. No
The shuttlebus service is easy to organize. We like the buffet very much when we arrive, are tired and hungry.
Shuttle bus arrived at the airport very quickly after I made a phone call. The room was very clean and beautiful. Big enough. When I get into the room, the window had left open.
The Staff was friendly and professional. It was also a great location close to the airport. There was only 1 washer and 1 dryer. 3 or 4 of each would be better, especially with the size of hotel.
Close from the airport. Free shuttle from and to the airport every half hour. Buffet dinning inside. Pool isn't really pretty. Looks old
Closeness to airport with ability to leave vehicle.
All the staff were lovely. And they let you use the fitness room early in the morning! (The shuttle from the airport was also about 3 minutes in duration, and they came very promptly once one finds the courtesy phone in the international airport arrivals areas.) It's a wee bit pricey for the quality of the room, but the staff made it an enjoyable place to stay between flights with a beer in the evening and the gym in the morning.
i found that the location was convenient,it has a nice bar and games room for a nice relaxing drink after a days full of shopping and the resteraunt has a great buffet wich i found to be value for money.
Location near airport The door security latch was ripped off so room insecure. Other guests made excessive noise to 12 pm with no action from management. Other guests rose at 3:30 (several not just one) and made excessive noise with no action from management.
motel is not very quiet at night, other guests arriving at their rooms in the early hrs wake other guests up... voices echo in foyer
Closeness to city the bed was like laying on the floor
The neighborhood wasnt very nice. Our first impression of the Motel and surrounding area was bad. It worked out ok.
Easy access to city and sports areas, rooms have good facilitys , clean and friendly staff make it a good place to stay will definatly use this property again.
The location was fantastic. Easy to hail a taxi on hoddle street, nice family pub nearby with great meals. The free parking was very convenient. The flat screen tv and general layout of room was good. I could hear conversations and general noise of people coming and going all night. Did not get much sleep from this factor. The whole place smelt like stale smoke. There were stains on the bed cover, floor and cushions. The tiles on the floor of the shower needed re-tiling. The fan in bathroom was so full of dust it smelt like it was burning. The light outside my room was too bright, made it harder to sleep.
Staff friendliness and helpfullness. Room serviced on second day as well, don't often see that in a budget motel. Pity other patrons have abused the facilties.
Excellent value for a hotel convieniently located close to Melbourne central and the key inner city suburbs of Richmond, Collingwood and Calton/Fitzroy. The inclusion in the room of a self-serve continental breakfast with all the necessary appliance was a pleasant surprise. None.
Affordable, clean, friendly staff, internet access available. No problems
Very close to the city and my daughter, clean rooms ,comfortable beds, good breakfast will be back to much light outside my room need to turn off some of the outside lights
The staff and patrons of the Yorkshire Hotel next door.The toilet worked. Access up stairs, cleanliness of bathroom, smoke detector blocked off with clingfilm, no control of noise,inability of staff to provide info,no security all entry doors left open,