NH Laguna Palace, Venice Hotels from $109

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Families
Business
Solo

Overall Rating

Based on 1,812 reviews

Breakfast

8.7 "Breakfast is good."
Location

8.3 "Location is great."
Comfort

8.0 "Comfort level is high."
Service

7.5 "Good service."
Cleanliness

6.4 "Average cleanliness."
Room

6.2 "Rooms are ok."
WiFi

4.1 "Internet is poor."
Bar and Beverages

3.3 "Bar is not good."
Wellness Area

1.1 "Disappointing wellness & sports facilities."
Pool

0.0 "Horrible pool."

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Overall Rating

Based on 996 reviews

Breakfast

8.8 "Breakfast is good."
Location

8.1 "Location is great."

7.8 "Great parking, according to 78%."

8.6 "Near to public transport, according to 86%."
Comfort

7.9 "High comfort."

9.4 "94% thought rooms were spacious."

8.7 "87% said the beds were comfortable."

7.9 "79% thought it was pleasantly quiet."

7.4 "74% liked the big bathroom."
Service

7.1 "Good service."

8.5 "85% found the staff to be very friendly."
Room

6.5 "Rooms are ok."

5.3 "Only 53% said rooms were clean enough."

5.4 "Only 54% said the rooms were modern."
Cleanliness

6.3 "Average cleanliness."

5.3 "Only 53% said rooms were clean enough."
WiFi

4.2 "Internet is poor."

3.4 "66% said the wifi quality was bad."

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Overall Rating

Based on 471 reviews

Breakfast

8.7 "Breakfast is good."
Location

8.6 "Location is great."

7.8 "Great parking, according to 78%."
Comfort

7.8 "High comfort."

9.1 "91% thought rooms were spacious."

8.6 "86% said the beds were comfortable."
Service

7.7 "Good service."

8.9 "89% found the staff to be very friendly."
Food

6.3 "Food is average."
Cleanliness

6.0 "Average cleanliness."

5.1 "Only 51% said rooms were clean enough."
Room

5.4 "Rooms are ok."

5.1 "Only 51% said rooms were clean enough."

5.2 "Only 52% said the rooms were modern."
WiFi

3.7 "Internet is poor."

2.8 "72% said the wifi quality was bad."

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Overall Rating

Based on 36 reviews

Breakfast

8.8 "Breakfast is good."
Location

7.8 "Good location."
Room

5.9 "Rooms are ok."

Overall Rating

Based on 308 reviews

Breakfast

8.6 "Breakfast is good."
Location

8.4 "Location is great."

7.3 "Great parking, according to 73%."
Vibe

8.1 "Vibe was good."

8.1 "81% thought, the hotel was modern."
Comfort

7.6 "High comfort."

9.2 "92% thought rooms were spacious."

7.0 "70% thought it was pleasantly quiet."

8.0 "80% said the beds were comfortable."
Service

7.6 "Good service."

8.9 "89% found the staff to be very friendly."
Cleanliness

6.2 "Average cleanliness."
Food

6.1 "Food is average."
Room

5.7 "Rooms are ok."
WiFi

3.9 "Internet is poor."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Modern Hotel"

"Comfortable beds"

"Spacious rooms"

data provided by TrustYou

Recent Reviews

All reviews
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Negative

4.0

review from

the ONLY thing good about this hotel is that it is close to the airport and that is was somewhat reasonable. this hotel/convention center has an extremely odd layout.....it is not customer friendly. We checked into the wrong side of the building and then had to drag all our luggage without any assistance to another building where we did not even know where the entrance was. The staff seemed very disinterested in helping us. We seemed a "bother" to them.The hotel desk said that breakfast was served until 11 am and got there at 10:40 and were yelled at as we entered the dining hall by the staff that breakfast was over at 10:30 and there was no other options.The hotel has the appearance of a new and modern facility but is totally soul-less with the rooms appearing to have been decorated with no comfort thought!

Reviewed Aug 2010 by Anonymous
3.7

review from

Breakfast was not bad, free parking near hotel No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,

Reviewed Aug 2010 by Anonymous
7.7

review from

The room was very clean and very big, the breakfast was excellent. We had a great time.

Reviewed Aug 2010 by Anonymous
3.3

review from

external facade of the building and marina (for boats), underground car park air-condition problems, room not clean, hotel looks as new but is very used, very dirty windows, very big noice wehn the doors for room must be open (access card mechanism)

Reviewed Jul 2010 by Anonymous
3.6

review from

We stayed at Building "B" as cheaper side for 2 nights. They don't have enough equipment and service at their room in spite of 4 stars. Especially, I don't recommend family with little baby need to have milk this hotel. Because there were nothing to have hot water and they did't bring it to us. And we have to move to venezia just by land, not sea.

Reviewed May 2010 by Anonymous
2.8

review from

very little they had no record of my reservation; given a room, it had no air conditioning till the morning of our grateful departure;

Reviewed Aug 2008 by Anonymous
5.6

review from

The Hotel is very nice and the breakfast was good as well. Verry nice location in the laguna. the hotel isn´t 800 meters from mestre train station. it´s a 5 minutes bus ride fron the station - a couple of kilometers. but it was easy to find even without a taxi.

Reviewed Jan 2008 by Anonymous
2.8

review from

The only nice thing about the hotel was the aspect over a canal. This was the most over-priced and unsatisfactory hotel experience I have had in Europe, and I don't think this was a "Venice" pricing issue. This hotel has 2 different buildings, an up-market 4 star hotel and a budget 3 star hotel. Despite paying for the 4 star hotel we were forced to stay in the 3 star hotel in a noisy room next to a lift - the reception staff rudely would not change the room. The breakfast was not up to scratch for a 4 star hotel. I would not recommend this hotel to anyone as the risk of being downgraded and not refunded or made good in any way is too high !

Reviewed Jun 2007 by Anonymous
6.8

review from

The hotel is great. Lovely resturants and great food. All the staff were very helpfull. Location is good too.

Reviewed May 2007 by Anonymous
4.4

review from

Breakfest was very good, good shower.

Reviewed Apr 2007 by Anonymous

7.7

review from

The room was very clean and very big, the breakfast was excellent. We had a great time.

Reviewed Aug 2010 by Anonymous
6.8

review from

The hotel is great. Lovely resturants and great food. All the staff were very helpfull. Location is good too.

Reviewed May 2007 by Anonymous

4.0

review from

the ONLY thing good about this hotel is that it is close to the airport and that is was somewhat reasonable. this hotel/convention center has an extremely odd layout.....it is not customer friendly. We checked into the wrong side of the building and then had to drag all our luggage without any assistance to another building where we did not even know where the entrance was. The staff seemed very disinterested in helping us. We seemed a "bother" to them.The hotel desk said that breakfast was served until 11 am and got there at 10:40 and were yelled at as we entered the dining hall by the staff that breakfast was over at 10:30 and there was no other options.The hotel has the appearance of a new and modern facility but is totally soul-less with the rooms appearing to have been decorated with no comfort thought!

Reviewed Aug 2010 by Anonymous
3.7

review from

Breakfast was not bad, free parking near hotel No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,

Reviewed Aug 2010 by Anonymous
3.3

review from

external facade of the building and marina (for boats), underground car park air-condition problems, room not clean, hotel looks as new but is very used, very dirty windows, very big noice wehn the doors for room must be open (access card mechanism)

Reviewed Jul 2010 by Anonymous
3.6

review from

We stayed at Building "B" as cheaper side for 2 nights. They don't have enough equipment and service at their room in spite of 4 stars. Especially, I don't recommend family with little baby need to have milk this hotel. Because there were nothing to have hot water and they did't bring it to us. And we have to move to venezia just by land, not sea.

Reviewed May 2010 by Anonymous
2.8

review from

very little they had no record of my reservation; given a room, it had no air conditioning till the morning of our grateful departure;

Reviewed Aug 2008 by Anonymous
5.6

review from

The Hotel is very nice and the breakfast was good as well. Verry nice location in the laguna. the hotel isn´t 800 meters from mestre train station. it´s a 5 minutes bus ride fron the station - a couple of kilometers. but it was easy to find even without a taxi.

Reviewed Jan 2008 by Anonymous
2.8

review from

The only nice thing about the hotel was the aspect over a canal. This was the most over-priced and unsatisfactory hotel experience I have had in Europe, and I don't think this was a "Venice" pricing issue. This hotel has 2 different buildings, an up-market 4 star hotel and a budget 3 star hotel. Despite paying for the 4 star hotel we were forced to stay in the 3 star hotel in a noisy room next to a lift - the reception staff rudely would not change the room. The breakfast was not up to scratch for a 4 star hotel. I would not recommend this hotel to anyone as the risk of being downgraded and not refunded or made good in any way is too high !

Reviewed Jun 2007 by Anonymous
4.4

review from

Breakfest was very good, good shower.

Reviewed Apr 2007 by Anonymous

NH Laguna Palace

$109+

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