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Pros. We liked the hotel room, overall cleanliness and friendly staff; the hotel is located in a nice area of Mexico City with many shops, restaurants and bars to visit, however the historic places and landmarks are not within walking distance, not problem with the city's many options of public transport (we had a rented car, but I would not recommend driving in Mexico City!)
Cons. The breakfast could have more variety or better offerings. Though the staff was very helpful and friendly, there could be some improvement – we requested three times an extra bath towel and never got it.
Pros. the location for my business trip was just right, the staff was very helpful keep up the good job, thank you for everything
Cons. the eggs and beans one coffee maker for everyone and very weak
Pros. The staff was friendly and very helpful. Which is very nice to a tired traveler. The rooms were clean and nicely decorated and the free breakfast was delicious- something not expected. Thank you.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a business center for guests' convenience. Additionally, the property is cleaned by professional cleaning companies, and there are measures in place to ensure the health and safety of guests, such as daily housekeeping and hand sanitizer in guest accommodation and key areas.
Is parking available at the hotel?
Yes, the hotel offers parking and valet parking for guests' convenience. Private parking is also available.
How is the food quality at the hotel?
The hotel provides a complimentary breakfast, and food can be delivered to guest accommodation. However, some guests have mentioned that the breakfast mainly consists of bread and sugary items. There are also restaurants directly connected to the hotel for easy access to food at almost any time.
What can guests expect in terms of cleanliness and customer service?
Guests can expect daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces to ensure a clean environment. The staff follows all safety protocols as directed by local authorities. Additionally, the hotel has received positive feedback about the friendly and helpful staff, clean rooms, and comfortable beds.
When is the best time to visit the hotel?
The low season is in May, and the high season is in November. Visitors can plan their stay accordingly based on their preferences for crowd levels and seasonal activities.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Main Avenue
Some guests found the rooms facing the main avenue to be noisy, affecting their sleep quality. Consider requesting a room away from the main street for a quieter stay.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities such as a fridge, coffee maker, or ice bucket in the rooms. Prior to booking, it may be helpful to confirm the availability of specific amenities to meet your needs.
Explore Nearby Attractions
The hotel's proximity to attractions like the Museum of Frida Kahlo and Chapultepec Castle makes it convenient for sightseeing. Take advantage of the hotel's location to explore these nearby attractions.
Consider Noise Levels
Several guests mentioned that the hotel is located on a main avenue, leading to noise disturbances in some rooms. Light sleepers may want to bring earplugs or request a room in a quieter area of the hotel.
Be Mindful of Breakfast Options
Some guests found the breakfast to be limited, mainly consisting of bread and sugary items. If you have specific dietary preferences, you may want to explore alternative breakfast options nearby.
Confirm Check-in Details
A few guests experienced long wait times during check-in. It may be beneficial to inquire about the hotel's check-in process and consider arriving during non-peak hours to avoid potential delays.
Address Room Cleanliness Concerns
Several guests expressed dissatisfaction with the room cleanliness, citing issues such as grey towels, a dark room, and a lack of thorough cleaning. Consider communicating any cleanliness concerns with the staff upon check-in to ensure a comfortable stay.
Take Advantage of Nearby Dining Options
Guests appreciated the convenience of having two restaurants directly connected to the hotel. Explore these dining options for added convenience during your stay.
Consider Room Size
Some guests found the double rooms to be small, and one guest mentioned that the apartment had a smelly atmosphere. If space is a priority, consider inquiring about room size variations or upgrades.
Inquire About Parking
Guests noted that they had to pay for parking, and there were mentions of a flood in the parking lot. Prior to arrival, it may be helpful to inquire about parking availability and any potential inconveniences.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | April |
Average price (weeknight) | $117 |
Average price (weekend night) | $105 |
City Express Plus by Marriott Ciudad de México Insurgentes Sur is located at Av. Insurgentes Sur 1581, Col. San José in Benito Juárez, 4.2 miles from the center of Mexico City. Museum of Frida Kahlo is the closest landmark to City Express Plus by Marriott Ciudad de México Insurgentes Sur.
Check-in time is 3:00 PM and check-out time is 1:00 PM at City Express Plus by Marriott Ciudad de México Insurgentes Sur.
Yes, City Express Plus by Marriott Ciudad de México Insurgentes Sur offers free Wi-Fi.
City Express Plus by Marriott Ciudad de México Insurgentes Sur is 8.7 miles from Mexico City Benito Juarez. City Express Plus by Marriott Ciudad de México Insurgentes Sur is 25 miles from Mexico City Toluca Intl.
KAYAK scours the web for all room deals available at City Express Plus by Marriott Ciudad de México Insurgentes Sur in Mexico City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at City Express Plus by Marriott Ciudad de México Insurgentes Sur and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for City Express Plus by Marriott Ciudad de México Insurgentes Sur.
Value for money | 7.8 |
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Distance to city center | 4.2 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 8.7 mi |